Top 2159 Member services representative Jobs in Deer Park, Tx

MAC Representative (Member Services)
SHELL FEDERAL CREDIT UNION —Deer Park, TX
- Overtime
- Writing skills
- Office
- High school diploma or GED
Project Manager
Environmental Earth-Wise, Inc. —Mont Belvieu, TX
- From $33 an hour
- Full-time
- Civil engineering
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
HVAC/RT Instructor - Up to $5,000 Sign-On Bonus
Tulsa Welding School —Houston, TX
- $60,000 a year
- Weekends as needed
- Background check
- Classroom
- 5 years
- Health savings account
- Paid holidays
Quick Apply
BDC Representative/Internet Director
Done Deal Auto Sales —Houston, TX
- $3,000 - $5,000 a month
- 8 hour shift
- Spanish
- Sales
- Dealership
- Employee discount
- Opportunities for advancement
Quick Apply
Sales Representative
Elite Rose Management —Houston, TX
- Weekends as needed
- Customer service
- High school diploma or GED
- In-person
- Flexible schedule
Quick Apply
6h
Custom Entry Writer
PSA BDP —Houston, TX
- $1 an hour
- Full-time
- Microsoft Excel
- Customer service
- Writing skills
- Health savings account
- Health insurance
Quick Apply
1d
Licensed Health Insurance Agent (Seasonal) Remote TX
Qualfon —Texas
- $20 an hour
- Seasonal
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Work from home
Quick Apply
5d
Mobile Technician II - Must have 2 Years Experience
Koch Trucking —Houston, TX
- $29.71 - $41.59 an hour
- Full-time
- CDL B
- CDL A
- Mid-level
Quick Apply
12d
Vice President of Finance (Gas Compression Experience Preferred)
Skilled Performance Group —Houston, TX
- From $150,000 a year
- Full-time
- CPA
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
Family Service Counselor (Sales)
Park Lawn Corporation —Houston, TX
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Nuclear Services Portfolio Manager - (Remote)
Johnson Service Group Inc. —Houston, TX
- $190,000 - $210,000 a year
- Full-time
- Construction site
- Bachelor of Science
- Engineering
- Disability insurance
- Health insurance
Quick Apply
Financial Service Representative II
PRIMEWAY FEDERAL CREDIT UNION —Houston, TX
- Extended hours
- Spanish
- Mid-level
- High school diploma or GED
Regional Sales Director - Houston
Clinical Pathology Laboratories, Inc —Houston, TX
- Full-time
- Marketing
- Finance
- Bachelor's degree
RN HOUSE SUPERVISOR
Legent Health —Bellaire, TX
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid time off
Quick Apply
Registered Dental Assistant
Jefferson Dental Clinic —Baytown, TX
- $14 - $22 an hour
- Full-time
- 18 years or older
- Spanish
- Dental office
- Health insurance
- Dental insurance
Xfinity Direct Sales Territory Representative
Confidential —Kingwood, TX
- $800 - $1,600 a week
- Part-time
- Residential
- Smartphone
- Reliable transportation
- Travel reimbursement
- Mileage reimbursement
Quick Apply
4d
Subgerente de tienda bilingüe
Community Choice Financial Family of Brands —Pasadena, TX
- $16 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
1d
Financial Service Representative I
PRIMEWAY FEDERAL CREDIT UNION —Houston, TX
- Extended hours
- Spanish
- Research
- Office
Case Manager II, Jail COC, MHA, Pos. #561, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $22.20 an hour
- Full-time
- Spanish
- Nursing
- Clean driving record
- Mileage reimbursement
- Loan repayment program
AT&T Representative
Confidential —Houston, TX
- $800 - $1,300 a week
- Full-time
- Leadership
- Communication skills
- Entry level
Quick Apply
16h

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member services representative jobs near deer park, tx

MAC Representative (Member Services)

SHELL FEDERAL CREDIT UNION -
Deer Park, TX

Apply Now

Job Details

Full-time

Qualifications

Writing skills
High school diploma or GED

Full Job Description

Shift Hours:

M-F 1pm-10pm and rotating Saturdays 9am-5pm

The MAC Representative is responsible for providing exceptional member service in response to member needs and requests.

Essential Job Duties and Responsibilities

Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Operating Agreement.
Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act.
Required to complete training sessions as instructed or scheduled.
Perform job duties and responsibilities in compliance to Shell FCU policies, procedures, philosophy, and standards of performance.
Provide friendly, professional and personal service to all members.
Service members via phone, Live Chat, text banking, secure/non-secure email and video.
Answer and greet all incoming Credit Union calls in a professional and courteous manner.
Authenticate each caller to maintain member confidentiality and enhance Credit Union security.
Must be well-versed in all Credit Union products and services.
Assist members and potential members with their financial service needs; explain products and services, offer solutions to member issues, respond to problems and direct members to the appropriate team members when further assistance is needed.
Assist member’s with their service needs related to, but not limited to: Information about opening/closing accounts, general account information, account maintenance, stop payments, and disputes, Change of Address, debit, credit and ATM cards; check orders
Determine best method to resolve problems to ensure member satisfaction and adherence to company policies, practices and procedures.
Communicate and coordinate problem resolution with appropriate department(s).
Refer escalated member issues to team leads and management.
Gather loan application information by phone, Live Chat and video for members/non-members.
Cross-sell Credit Union products and services based on member needs.
Must be flexible with schedule, able to work rotating Saturdays and overtime, as needed, to meet service needs.
Must be able to maintain confidentiality of member information.
Must have the ability to communicate professionally and effectively.
Must be able to multi-task with little to no direction.
Must be able to work well in a high call environment.
Must follow up with all member/nonmember requests promptly either verbally or in writing to ensure member satisfaction.
Must have excellent verbal and written skills.
Authorized to waive fees associated with member transactions based on Credit Union practices and procedures.
Performs additional duties as assigned.

Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge and Skills

Experience:

One to two years of similar or related experience.

Education / Training:

High school diploma or general education degree (GED).

Job Requirements:

Knowledge of credit union products and services.
Welcoming and helpful demeanor.
Must possess professional verbal communication skills.
Must have the ability to communicate professionally and effectively at all times.
Must be able to work well in a high call volume environment.
Ability to work in an open-concept workspace/environment.

Physical Demands:

While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 15 pounds.

Working Conditions

Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk.

In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

This Job Description is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

This organization uses E-Verify® in its hiring practices to achieve a lawful workforce.

Apply Now

Refine Your Search

member services representative jobs in deer park, tx

MAC Representative (Member Services)

Project Manager

HVAC/RT Instructor - Up to $5,000 Sign-On Bonus

BDC Representative/Internet Director

Sales Representative

Custom Entry Writer

Licensed Health Insurance Agent (Seasonal) Remote TX

Mobile Technician II - Must have 2 Years Experience

Vice President of Finance (Gas Compression Experience Preferred)

Family Service Counselor (Sales)

Nuclear Services Portfolio Manager - (Remote)

Financial Service Representative II

Regional Sales Director - Houston

RN HOUSE SUPERVISOR

Registered Dental Assistant

Xfinity Direct Sales Territory Representative

Subgerente de tienda bilingüe

Financial Service Representative I

Case Manager II, Jail COC, MHA, Pos. #561, Corpus Christi, TX

AT&T Representative

I want to receive the latest job alert for member services representative in deer park, tx

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