Top 59 Customer support coordinator Jobs in Deerfield, Il

Sales Gallery Associate / Sales Support Coordinator
Optima, Inc. —Wilmette, IL
- $27 - $36 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Residential
10d
Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL
American Society of Anesthesiologists —Schaumburg, IL
- $29 - $35 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
Customer Support Coordinator - Product Selection I
Siemens —Rolling Meadows, IL
- $34,986 - $59,976 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- US work authorization
4d
Customer Success Coordinator
Zonatherm Products, Inc —Buffalo Grove, IL
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
Quick Apply
5d
Customer Resolution Coordinator
Mastery Logistics Systems —Lake Forest, IL
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Health insurance
11d
Customer Service Coordinator
INSTITUTIONAL FOODS PACKING CO —Glenview, IL
- $55,000 - $60,000 a year
- 18 years or older
- Ability to walk for extended periods
- ERP systems
Quick Apply
14d
Bilingual Customer Service Coordinator (Mandarin/English)
Fast Track Express —Wood Dale, IL
- $45,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Paid time off
- Opportunities for advancement
Quick Apply
Operations Support Coordinator
Lessen —Chicago, IL
- $22 - $31 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Dental insurance
Quick Apply
Client Services Coordinator 3
Johnson Controls —Arlington Heights, IL
- $21.63 - $30.00 an hour
- Full-time
- Mid-level
- Microsoft Office
- Communication skills
- Paid holidays
- Health insurance
CUSTOMER RELATIONS COORDINATOR
Custom Print Graphics —Niles, IL
- $20 - $24 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- 401(k)
- Paid time off
Quick Apply
Customer Success Coordinator
Labelmaster —Chicago, IL
- $20 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- 5 years
- Continuous improvement
- Paid holidays
- Dental insurance
Quick Apply
14d
Client Success Coordinator
Homelink Corporation —Schaumburg, IL
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Conflict management
- Dental insurance
- Paid time off
Quick Apply
Service Coordinator
Komori America Corporation —Rolling Meadows, IL
- $27 - $35 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Administrative experience
- AD&D insurance
- Paid holidays
Quick Apply
6d
Service Coordinator
Komori America Corp —Rolling Meadows, IL
- $27 - $32 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Dealer Support Coordinator I
Bath Concepts —Libertyville, IL
- $22 - $23 an hour
- Full-time
- Computer literacy
- Research
- Mid-level
Quick Apply
Service Coordinator
Convergint Technologies LLC —Hoffman Estates, IL
- $23.52 - $30.76 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid parental leave
14d
Patient Outreach Coordinator (Contract)
PatientIQ —Chicago, IL
- Contract
- Remote
- Spanish
- English
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
4d
Client Coordinator
GAN Human Resources —Chicago, IL
- $55,000 - $65,000 a year
- Email
- Hybrid work
- Google Workspace
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Customer Success Coordinator
HEIDENHAIN CORPORATION —Schaumburg, IL
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Continuing education credits
- Health insurance
Quick Apply
6d
Customer Service Representative & Scheduling Coordinator – Chicago, IL
Urban Tailz —Chicago, IL
- $22 - $23 an hour
- Full-time
- Mid-level
- Office
- In-person
- Health insurance
- 401(k)
Quick Apply
8d

I want to receive the latest job alert for customer support coordinator in deerfield, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near deerfield, il

Outreach Coordinator jobs in Chicago, IL

Customer Service Representative jobs in Chicago, IL

Customer Success Manager jobs in Chicago, IL

Customer Success Manager jobs in Schaumburg, IL

Helpdesk Support jobs in Schaumburg, IL

Operations Coordinator jobs in Chicago, IL

Fashion Events Coordinator jobs in New York, NY

Customer Service Coordinator jobs in Jacksonville, FL

Customer Service Coordinator jobs in Atlanta, GA

Customer Service Coordinator jobs in Austin, TX

Customer Success Manager jobs in Ashburn, VA

Customer Service Coordinator jobs in New Jersey

Sales Support Coordinator jobs in Hartford, CT

Sales Support Coordinator jobs in Phoenixville, PA

Car Sales jobs in Durham, NC

Sales Support Coordinator jobs in Eden Prairie, MN

Medical Device Sales jobs in Portland, OR

Clinical Research Coordinator Entry Level jobs in California

Sales Support Coordinator jobs in Maple Grove, MN

Service Coordinator jobs in New Orleans, LA

Sales Gallery Associate / Sales Support Coordinator

Optima, Inc. -
Wilmette, IL

Apply Now

Job Details

Full-time
$27 - $36 an hour
10 days ago

Qualifications

Real Estate License

Full Job Description

Role Type: Hourly, non-commission sales support role. Licensed real estate professional preferred/required, but prior sales experience may be limited. This role supports the sales team and buyer experience; it is not intended to function as a commissioned sales agent role.

About Optima Lumina

Designed by award-winning architects David C. Hovey, FAIA and David Hovey, Jr., AIA, Optima Lumina is idyllically situated at the corner of Green Bay Road and Washington Avenue, emerging as the newest landmark in Optima’s celebrated legacy of architectural excellence and sustainable, community-centered design. Defined by a sophisticated, sculptural form, richly textured terracotta, and recessed terraces layered with lush vertical greenery, the building has been thoughtfully designed from foundation to footprint to embody the highest standards of environmental responsibility, enduring beauty, and exceptional living. Featuring carefully considered one-, two-, and three-bedroom condominiums alongside elevated amenities and a highly curated vision from the ground up, Optima Lumina introduces a fresh, sophisticated residential offering to Wilmette.

Position Overview

Optima is seeking a polished, responsive, and highly organized Sales Gallery Associate / Sales Support Coordinator to support the launch and ongoing buyer experience at Optima Lumina. This position is designed to ensure a consistent Optima presence at the front door while allowing the sales team to remain fully engaged with prospective buyers during presentations, appointments, and tours.

The ideal candidate will be warm, articulate, detail-oriented, and comfortable representing a luxury residential brand across every interaction — in person, by phone, and by email. While the individual should hold an active real estate license and be able to discuss project information within approved guidelines, the role is primarily focused on front-of-house coverage, lead intake, buyer support, communication coordination, and administrative follow-through rather than direct selling or commission-based sales activity.

Primary Purpose of Role

Maintain a professional and consistent presence at the sales gallery entrance so every visitor is welcomed immediately and appropriately directed.
Support the sales team by handling walk-ins, phone calls, outbound follow-up, email responses, scheduling, and basic project inquiries while agents are engaged with buyers.
Protect the quality of the buyer presentation experience by preventing sales agents from having to interrupt appointments when visitors arrive or calls come in.
Represent the Optima brand with polish, hospitality, responsiveness, and attention to detail in all interactions.

Key Responsibilities

Front-of-House / Brand Experience

Serve as the first point of contact for prospective buyers, brokers, VIP guests, and walk-in visitors.

Welcome each guest with a warm, professional, and high-touch hospitality standard consistent with the Optima brand.
Ensure the sales gallery entrance and reception experience are always covered during scheduled hours.
Provide a polished initial overview of Optima Lumina when a sales agent is not immediately available, using approved talking points and materials.
Make sure guests feel acknowledged, informed, and properly handed off to the appropriate sales team member.

Sales Team Support

Support the on-site sales team by managing initial guest intake, basic qualification, registration, and appointment flow.
Assist with scheduling and confirming sales appointments, VIP tours, broker visits, and follow-up meetings.
Answer general questions about Optima Lumina, amenities, floor plans, sales gallery logistics, and next steps within approved guidelines.
Support appropriate handoff of interested or qualified prospects to commissioned sales agents.
Help ensure sales agents can remain focused on active buyer presentations without unnecessary interruptions.

Phone, Email & Communication Support

Answer incoming sales gallery phone calls promptly and professionally.
Return calls and support outbound follow-up efforts as directed by the sales team and marketing leadership.
Monitor and respond to general sales inquiry emails using approved templates and messaging.
Route more complex sales, pricing, contract, or negotiation-related questions to licensed sales agents or leadership.
Maintain clear, timely, and professional communication with prospects, brokers, sales agents, marketing, and internal Optima team members.

Administrative & Operational Support

Capture and log guest, broker, and prospect information accurately in the applicable tracking system or CRM.
Maintain organized records of inquiries, appointments, follow-up items, and open tasks.
Assist with sales gallery readiness, including brochures, floor plans, refreshments, supplies, presentation materials, and general appearance.
Support event days, broker previews, VIP appointments, and special activations as needed.
Assist with daily opening/closing routines and help maintain an elevated, organized, and hospitality-driven sales environment.

Qualifications

Active Illinois real estate license required.
Prior real estate sales experience is helpful but not required; this may be an appropriate junior sales-support opportunity for a licensed candidate early in their career.
Strong communication skills in person, by phone, and in writing.
Professional presence and comfort engaging with luxury residential buyers, brokers, and high-expectation clientele.
Highly responsive, organized, detail-oriented, and able to manage multiple inquiries and tasks at once.
Customer service, hospitality, concierge, leasing, front desk, brokerage support, or high-end retail experience preferred.
Comfortable learning and communicating approved project details, brand positioning, floor plan information, amenities, and sales process basics.
Ability to work collaboratively with commissioned sales agents, marketing, Optima leadership, and external brokerage partners.

Why This Role is Different

This role offers exposure to luxury new-development sales, buyer experience management, and real estate operations while providing a stable hourly compensation structure and the opportunity to learn alongside an experienced sales team.

Schedule

Part-time or full-time structure to be determined based on sales gallery coverage needs.
Coverage should align with sales gallery hours, appointment volume, weekends, VIP activity, broker events, and sales launch demands.
Weekend availability is expected; occasional evening or special event coverage may be required.

Compensation Structure

$27-35/hour, non-commission role.

No sales commissions are expected because this role is intended to support the sales process rather than function as a commissioned salesperson.
Final hourly range to be determined based on schedule, licensing requirements, market conditions, and candidate experience.

Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally protected characteristics

Apply Now

Refine Your Search

customer support coordinator jobs in deerfield, il

Sales Gallery Associate / Sales Support Coordinator

Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL

Customer Support Coordinator - Product Selection I

Customer Success Coordinator

Customer Resolution Coordinator

Customer Service Coordinator

Bilingual Customer Service Coordinator (Mandarin/English)

Operations Support Coordinator

Client Services Coordinator 3

CUSTOMER RELATIONS COORDINATOR

Customer Success Coordinator

Client Success Coordinator

Service Coordinator

Service Coordinator

Dealer Support Coordinator I

Service Coordinator

Patient Outreach Coordinator (Contract)

Client Coordinator

Customer Success Coordinator

Customer Service Representative & Scheduling Coordinator – Chicago, IL

I want to receive the latest job alert for customer support coordinator in deerfield, il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected