Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide.
AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!
Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries!
$70,000.00 - $75,000.00
DEPARMENT: Operations
LOCATION: Theater
REPORTS TO: General Manager
JOB DUTIES
- Provide direction, coaching, and leadership for all BOH employees (including food preparation and production, safety and sanitation, and company policies and procedures).
- Hires, coaches, and trains the kitchen staff to perform various assignments and handle the equipment.
- Responsible for training kitchen and concessions personnel in cleanliness and sanitation practices.
- Ensures employee adherence to company policies and procedures in partnership with HRBP.
- Utilizes all tools necessary to ensure quality food is prepared to recipe specification within company-approved ticket times.
- Ensure the freshness of food products through proper purchasing and product rotation, utilizing the FIFO method.
- Checks food storage and temperatures daily, records the temperatures on the log sheet, and notifies maintenance of any issues.
- Responsible for attending trainings for new menu items and training kitchen staff on proper preparation of new menu items.
- Communicates, implements, and follows up on all changes for food products and kitchen systems and procedures.
- Check and maintain proper food holding and refrigeration temperature control points.
- Responsible for rollouts of all Company initiatives and new menu implementation.
- Ensures that daily opening, mid, and closing operation duties are being completed daily.
- Maintain kitchen equipment by following the manufacturer's operating instructions, educating staff of proper use, maintaining equipment supplies, and contacting vendors for repairs as necessary.
- Delivers exceptional guest experience through the execution of great food and drinks.
- Practice proactive guest management by following proper empowerment policy and recognizing opportunities before they occur, resolving the ones that always do and leaving the guest with a positive experience portraying a positive company image.
- Assist managers and General Manager with FOH duties as necessary.
- Responsible for weekly scheduling of kitchen staff in accordance with theater occupancy forecast, movie schedule, and employees' availability.
- Executes private events to maximize sales and increase the guest experience.
- Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures.
- Ensure successful delivery of the daily and weekly budgets, goals, and objectives.
- Other duties as assigned.
EDUCATION AND/OR EXPERIENCE
- 1-3 years of kitchen management required.
- Culinary arts degree preferred.
- Food Managers Certification required.
- Proficient guest service, administrative and follow-up skills.
- Equally comfortable communicating and working with guests, peers, subordinates, vendors or partners.
- Intermediate to Advanced understanding of functions of food and beverage.
- Advanced knowledge of Food, Health and Safety Regulations.
- Availability to work during holidays, nights, and weekends with increased hours during peak times.
- Standing, walking, lifting, twisting, bending and traversing stairs on a frequent basis.
SKILLS
- Ability to work under pressure in a fast-paced environment.
- Proven leadership and motivational skills.
- Displays a professional appearance and is a positive role model within the restaurant and Support Office.
- Strong written and verbal communication skills.
- Strong decision-making skills.
- Equally comfortable communicating, negotiating, and working with guests, peers, direct reports, vendors or partners.
- High guest satisfaction expectations and focus.
- Resourceful problem-solving skills.
- Self-motivated and results-driven.
- Strong organizational and time management skills with the ability to multitask and delegate projects and tasks simultaneously.
- Holds self and others accountable to consistently maintain high performance standards.
WORKING CONDITIONS/PHYSICAL DEMANDS AND SCHEDULING REQUIREMENTS
This is a full-time, exempt management position. The role requires a schedule of at least five (5) days per week and a flexible schedule of up to 50 hours per week, including evenings, weekends, and holidays, depending on business needs, peak periods, and operational priorities.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will walk, bend, and stand for periods of time. The employee frequently is required to use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The employee may be asked to light lift 25lbs to 50lbs occasionally with assistance. While performing the duties of this job, the employee regularly works in a theater environment where typical levels of noise, dust, and activity can be expected. The noise level in the work environment is typical for cinemas and can vary from moderate to high depending on areas of premise.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs.
Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
**Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.
