Top 24 Service desk specialist Jobs in Delavan Wi

IT Service Desk Specialist
Blackhawk Community Credit Union —Janesville, WI
- $27.00 - $28.50 an hour
- Full-time
- Background check
- Inventory management
- Computer literacy
11d
Help Desk/Resolution Specialist
The Computer Center —Janesville, WI
- Part-time
- Writing skills
- Experience equivalent to degree accepted
- Communication skills
Inventory Specialist
Nelson-Young Lumber Company —Edgerton, WI
- Full-time
- Background check
- Basic math
- Forklift
- Health savings account
- Health insurance
Quick Apply
Retail Merchandising Field Specialist
Channel Partners —Lake Geneva, WI
- $17 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
Domino's Pizza Delivery Driver (Milwaukee Ave Burlington WI)
Domino's —Burlington, WI
- $17 - $25 an hour
- 8 hour shift
- 18 years or older
- Clean driving record
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
9d
Retail Merchandising Field Specialist
Channel Partners —Janesville, WI
- $17 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
Shift Leader @ Domino’s Pizza (Milwaukee Ave Burlington WI)
Domino's —Burlington, WI
- $12 - $17 an hour
- 12 hour shift
- 18 years or older
- Clean driving record
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
9d
Domino's Pizza Delivery Driver (E Geneva Sq. Lake Geneva WI)
Domino's —Lake Geneva, WI
- $17 - $25 an hour
- 12 hour shift
- 18 years or older
- Clean driving record
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
2d
User Services Student Development & Outreach Specialist - University Library
University of Wisconsin Whitewater —Whitewater, WI
- $48,960 a year
- Full-time
- Writing skills
- Mid-level
- Master's degree
2d
AV Support Engineer (Full
Axiom Technologies —Burlington, WI
- Full-time
- Mid-level
- Office
- Windows
Inventory Specialist
Nelson-Young Lumber —Edgerton, WI
- Full-time
- Basic math
- Forklift
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
Domino's Delivery Driver $17-$25/Hr (02124) -1823 E Geneva St
Domino's Franchise —Delavan, WI
- $17 - $25 an hour
- 12 hour shift
- 18 years or older
- Clean driving record
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
7d
Sales + Guest Services (PT/FT)
Zoi'A Spa and Salon —Janesville, WI
- From $11 an hour
- Part-time
- Cleaning
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Lawn Care Technician / Specialist
Naturescape —Janesville, WI
- $19 - $26 an hour
- Urgently hiring
- Clean driving record
- Office
- Residential
- Paid training
- Health savings account
Quick Apply
Pizza maker @ Domino’s ( W Market St Elkhorn WI )
Domino's —Elkhorn, WI
- $12 - $17 an hour
- 12 hour shift
- Writing skills
- Maintenance
- Quick service & fast food restaurant
- Health insurance
- 401(k)
Quick Apply
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance

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Information Desk Specialist - Patient Relations/Info Desk
Nationwide Children's Hospital —Columbus, OH
Answers and directs phone calls and walk-in inquiries to the appropriate personnel or department. Greets visitors, responding to inquires or problems and…

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service desk specialist jobs near delavan wi

IT Service Desk Specialist

Blackhawk Community Credit Union -
Janesville, WI

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Job Details

Full-time
$27.00 - $28.50 an hour
11 days ago

Qualifications

Customer communication
Driver's License

Full Job Description

Job Description

IT Service Desk Specialist

Job Classification: Full Time

FLSA Status: Non-Exempt

Department: Information Technology

Reports To: IT Service Desk Manager

Senior Leader: Chief Operations Officer

Job Overview

The IT Service Desk Specialist will be at the leading edge of supporting BHCCU’s internal customers and users. The position will help meet customer and IT departmental needs by applying skills such as customer service, telephone, Microsoft Teams, in-person support, testing, troubleshooting, repairing, updating, desktop and server application administration, project work, operational initiatives, and other work supporting users and the systems they use.

Major Tasks, Responsibilities and Key Accountabilities

Provide calm and helpful support to internal customers with all BHCCU technical devices.
Use our enterprise service management system to receive and log new incidents, note existing incidents, communicate with customers, document solutions, and successfully close out requests.
Application and server-side administration of user-facing technology, including troubleshooting, version updates, testing new solutions, reporting, and other related duties.
Desktop administration including building, imaging / deploying PCs, and other user computing devices. Maintaining images, drivers, hardware inventory, software and license inventory, asset reuse and disposal, and other duties as assigned.
Collaborate with other IT staff and escalate tickets / issues as necessary.
Supporting other IT staff to complete tickets, tasks, and approved projects.
Making recommendations on hardware and software specifications to support solutions or goals.
Executing approved operational plans or projects to support solutions or goals.
Coordinating support with IT team members to increase efficiency, eliminate duplications, prevent user frustration, and ultimately solve issues efficiently.
Working with vendors, manufacturer support, and other outside resources as needed
Escalating issues that require additional resources, i.e., time, purchase needs, manager input, decisions, and more.
Writing and maintaining detailed systems documentation, including user manuals and procedures
Follow processes and procedures established to ensure compliance with the Bank Secrecy Act (BSA). Complete required, annual BSA training to ensure you understand your responsibilities that apply to BSA, including:
- Understanding of BHCCU’s policies and procedures, as well as all rules and regulations which pertain to BSA.
Providing scheduled after-hours support on a rotational basis to users and team members.
Helping to identify, coordinate and participate in cross-training initiatives across the service desk, system administration and related roles to expand service coverage and capacity.
Documentation and Communication
- Communicate effectively with technical staff as well as other coworkers.
- Provide effective well written documentation for IT co-workers, vendors, and end users.
- Utilize various tools for documentation and communication.

QUALIFICATIONS and COMPTENENCIES

EDUCATION and EXPERIENCE

Associates degree in an information systems field or equivalent level of knowledge or experience preferred; recognized certifications in applicable disciplines are a plus.
Previous work on the end user and/or technical side of banking applications, specifically Symitar, is a major plus.

COMPETENCIES

Possess a passionate desire to help people and learn new skills.
Ability to multitask and prioritize.
Pass the pre-employment drug test and background check.
Show skills required to fulfill the duties and responsibilities defined above.
Have demonstrable people skills with both customers and team members.
Excellent time management skills.
Exceptional written and oral communication abilities with people at all levels of the organization to determine service needs and collect required data; position has constant contact with other IT staff, and frequent contact with departmental executive management; also, vendors and other outside contacts.
Demonstrated analytical, problem solving and leadership skills; leadership and initiative are required to lead conversations, influence individuals, pursue ideas and execute plans or solutions.
Advanced technical skills, bring considerable knowledge of desktop computers, laptops, tablets, desktop and mobile phones, servers, printers, networks, LANs, WANs, operating systems (Windows 10/11, Server 2016/2019/2022), switches, routers, components, peripherals, and related IT concepts and their interactions.
Experience providing verbal and written technical reports showing status of ongoing projects or issues.
Flexibility in work schedule to ensure completion of assigned duties Occasional business travel.
License and Registration
- Valid driver’s license
- Proof of automobile insurance required.
- Reliable and suitable transportation that can be used as required to perform job duties, such as a car, SUV, pickup, or minivan.

OTHER (PHYSICAL, MENTAL, AND VISUAL SKILLS)

Physical Job Requirements

Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically up to 50 pounds)

Ability to move about and communicate with a diverse membership and employee group.
Ability to accomplish the described responsibilities using computers and technology.
Ability to sit and/or stand for extended periods of time.
Ability to work in a changing, challenging, and fast paced work environment.
Variable stress levels.

Environmental Job Requirements

Typically located in a comfortable, quiet indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, strong drafts, or bright lights.

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Refine Your Search

service desk specialist jobs in delavan wi

IT Service Desk Specialist

Help Desk/Resolution Specialist

Inventory Specialist

Retail Merchandising Field Specialist

Domino's Pizza Delivery Driver (Milwaukee Ave Burlington WI)

Retail Merchandising Field Specialist

Shift Leader @ Domino’s Pizza (Milwaukee Ave Burlington WI)

Domino's Pizza Delivery Driver (E Geneva Sq. Lake Geneva WI)

User Services Student Development & Outreach Specialist - University Library

AV Support Engineer (Full

Inventory Specialist

Domino's Delivery Driver $17-$25/Hr (02124) -1823 E Geneva St

Sales + Guest Services (PT/FT)

Lawn Care Technician / Specialist

Pizza maker @ Domino’s ( W Market St Elkhorn WI )

Military Service - U.S. Navy, Information Technology Professional

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