Top 87 Community liaison Jobs in Denver, Co

Coaching & Development Liaison
VUEPOINT DIAGNOSTICS, LLC —Greenwood Village, CO
- $24.00 - $27.50 an hour
- Full-time
- Hybrid work
- Mid-level
- Mentoring
- Training & development
- Health savings account
- Health insurance
Quick Apply
Portfolio Community Manager
Advance HOA Management, Inc. —Westminster, CO
- $62,000 - $75,000 a year
- Extended hours
- Hybrid work
- Mid-level
- Residential
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Portfolio Community Manager
Advance HOA Management, Inc. —Greenwood Village, CO
- $62,000 - $78,000 a year
- Extended hours
- Hybrid work
- Mid-level
- Residential
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Community Liaison
Better Healthcare —Denver, CO
- $70,000 - $100,000 a year
- Full-time
- Research
- Mid-level
- Driving
- Disability insurance
- Health insurance
Quick Apply
Community Liaison
Simplicity Home Care —Denver, CO
- From $60,000 a year
- Full-time
- Marketing
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Public Safety Liaison (Denver, Colorado)
Crisis24 —Denver, CO
- $88,000 - $91,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Travel
Quick Apply
Community Liaison - Hospice
Horizon Hospice of Colorado —Wheat Ridge, CO
- $70,000 - $82,000 a year
- Weekends as needed
- Skilled nursing facility
- Hospital
- HIPAA
- Mileage reimbursement
- Paid holidays
Quick Apply
7d
Community Liaison
Namaste Home Health and Hospice —Centennial, CO
- Full-time
- Marketing
- Mid-level
- Master's degree
Quick Apply
Assistant/Associate Director of Events and Community Engagement
Graland Country Day School —Denver, CO
- $75,000 - $90,000 a year
- Weekends as needed
- School experience
- Bachelor's degree
- Organizational skills
- Paid holidays
- Dental insurance
1d
Community Association Manager
RowCal Nation LLC —Greenwood Village, CO
- $70,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Driving
- Disability insurance
- Health insurance
Quick Apply
LIAISON, FAMILY SERVICES
Smith Elementary School —Denver, CO
- $22.47 - $26.96 an hour
- Online Application
- Experience working with individuals with disabilities
- Research
- Mid-level
- Health insurance
Operating Room Liaison
UCHealth —Aurora, CO
- $24.11 - $36.17 an hour
- Full-time
- Surgery
- Hospital
- Inpatient
- 403(b) matching
- Health savings account
14h
Physician Liaison
Colorado Retina Associates —Denver, CO
- $64,650.64 - $103,441.02 a year
- Full-time
- Hybrid work
- Clean driving record
- Marketing
- Mid-level
- Profit sharing
- Health insurance
7d
Hospital Liaison (TEMP)
Rotech Healthcare Inc. —Denver, CO
- $23 - $24 an hour
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Continuing education credits
Quick Apply
2d
Contract Liaison
State of Colorado —Denver, CO
- $53,940 - $70,116 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Finance
- Free parking
- Paid holidays
1d
Community Navigator
Village Exchange Center —Aurora, CO
- $50,000 - $58,000 a year
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
- Health insurance
- Paid time off
Quick Apply
1d
Legislative Liaison
Colorado School of Mines —Golden, CO
- $86,500 - $96,100 a year
- Online Application
- 3 years
- Master's degree
- Analysis skills
- Paid holidays
- Dental insurance
Physician Liaison
Alpaca Health —Denver, CO
- $70,000 - $100,000 a year
- Full-time
- Research
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Lecturer – University Liaison
University of Colorado —Denver, CO
- $5,125 a month
- Part-time
- Hybrid work
- Microsoft Word
- Background check
- School experience
9d
Administrative Assistant I/II - Community Services
Westminster, Colorado —Westminster, CO
- $60,299.20 - $82,971.20 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Wellness program
- Disability insurance

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community liaison jobs near denver, co

Coaching & Development Liaison

VUEPOINT DIAGNOSTICS, LLC -
Greenwood Village, CO

Quick Apply

Job Details

Full-time
$24.00 - $27.50 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Call center experience
Attention to detail
Mentoring
Training & development

Full Job Description

POSITION SUMMARY

The Coaching and Development Liaison is responsible for driving call quality excellence, performance consistency, and agent effectiveness within the MSS Contact Center. This role focuses on translating insights from the Call Quality (QA) team and performance metrics into structured, routine coaching that improves agent outcomes and member experience.

The Coaching and Development Liaison serves as a subject-matter expert and performance coach for MSS agents, partnering closely with QA and Contact Center Leadership. While this role operates in a highly visible, influence-based capacity, it does not include direct people management or formal disciplinary responsibilities.

ESSENTIAL DUTIES & RESPONSIBILITIES

Quality-Driven Coaching & Performance Support

Utilize Call Quality (QA) evaluations, trends, and feedback to deliver consistent, actionable coaching to MSS agents.
Conduct routine call listening sessions to reinforce call structure, tone, scripting, compliance, and overall phone effectiveness.
Ensure coaching is delivered timely, documented appropriately, and focused on measurable improvement.
Partner with QA to clarify scoring expectations and coach agents on opportunities identified through quality reviews.
Identify recurring coaching themes and escalate trends or gaps to Leadership with improvement recommendations.

Agent Development & Readiness

Support both new and tenured MSS agents through structured coaching, mentoring, and targeted call reviews.
Reinforce training concepts post-onboarding to ensure knowledge translates into live-call behaviors.
Assist leadership in identifying agents who may benefit from additional support, refreshers, or skill-focused coaching plans.

Collaboration With QA & Leadership

Act as a liaison between the Call Quality team, operations leadership, and MSS agents to ensure coaching alignment.
Participate in calibration sessions to promote consistent coaching messages and quality standards.
Share insights with leadership regarding agent readiness, performance risks, and development opportunities.

Performance Metrics Review & Optimization

Monitor and analyze key performance indicators, including but not limited to:
a) Conversion rates (member reached, live conversation, and scheduled visit outcomes)
b) Call volume and productivity metrics
c) Overall call success and effectiveness while agents are live on the phone
d) Translate metric performance into individualized coaching conversations focused on skill improvement and consistency.
e) Reinforce best practices related to call engagement, probing, call control, and closing techniques.
Other duties as assigned.

QUALIFICATIONS & SKILLS

Strong coaching and feedback delivery skills
Associates Degree or higher, preferred
Prior Call Center experience required
Proven ability to train, coach, and develop colleagues to drive performance and engagement
Deep understanding of contact center quality and performance metrics
Ability to interpret data and convert insights into behavior-based coaching
Excellent written and verbal communication and influencing skills
High attention to detail with call reviews and documentation
Proven experience in a contact center environment
Demonstrated experience listening to calls and providing constructive coaching feedback
Strong understanding of call quality frameworks and performance metrics
Ability to work cross-functionally with QA and leadership teams
High level of professionalism, discretion, and accountability
Comfort handling sensitive, performance-focused coaching conversations
Experience with performance dashboards, call reporting tools, or QA platforms

How to Apply: Apply through Indeed. Applications will be accepted until the position is filled.

An Equal Opportunity Employer

It is the policy of VuePoint Diagnostics, LLC to recruit, hire, train, promote, transfer and compensate our employees and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Pay: $24.00 - $27.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Greenwood Village, CO 80111

Quick Apply

Refine Your Search

community liaison jobs in denver, co

Coaching & Development Liaison

Portfolio Community Manager

Portfolio Community Manager

Community Liaison

Community Liaison

Public Safety Liaison (Denver, Colorado)

Community Liaison - Hospice

Community Liaison

Assistant/Associate Director of Events and Community Engagement

Community Association Manager

LIAISON, FAMILY SERVICES

Operating Room Liaison

Physician Liaison

Hospital Liaison (TEMP)

Contract Liaison

Community Navigator

Legislative Liaison

Physician Liaison

Lecturer – University Liaison

Administrative Assistant I/II - Community Services

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