Top 274 It technical support Jobs in Denver, Co

Network Operator
JCI US —Englewood, CO
- $25 - $28 an hour
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
IT Site Support Specialist II (Contract-to-Hire)
Addison Group —Denver, CO
- $40.87 - $45.19 an hour
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
IT Desktop Analyst (Onsite: Brighton, CO)
Halliburton —Brighton, CO
- $24 an hour
- Temporary
- Experience equivalent to degree accepted
- In-person
- 1 year
5d
IT Support Technician II
Links Technology Solutions, Inc. —Englewood, CO
- $29.66 an hour
- Contract
- Computer Science
- Mid-level
- Windows
- Dental insurance
- Vision insurance
Quick Apply
Level 1 Support Engineer
All Copy Products —Denver, CO
- $25 - $30 an hour
- Monday to Friday
- Mid-level
- Windows
- Associate's degree
- Free parking
- Paid holidays
Quick Apply
IT Systems Technician Level I
SSA Group —Denver, CO
- $60,000 - $80,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
3d
Technical Product Support - EdTech
Securly —Denver, CO
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
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Technical Support Engineer 2, Premier - USA
Datadog —Denver, CO
- $81,000 - $108,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Linux
- Employee stock purchase plan
Quick Apply
IT Support Technician
SRS Acquiom —Denver, CO
- $31.25 - $36.06 an hour
- Weekends as needed
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician II
Sierra Space —Englewood, CO
- $30.87 - $42.46 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
IT Support Analyst
True Anomaly —Denver, CO
- $70,000 - $95,000 a year
- On call
- Azure
- Mid-level
- Office
- Health savings account
- Paid holidays
IT Service Desk Technician
Quanta Services —Aurora, CO
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
IT Support Specialist
Metron Farnier, LLC —Louisville, CO
- $70,000 - $90,000 a year
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Associate II, OTS
Amazon.com Services LLC —Aurora, CO
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT Helpdesk Technician
CML SECURITY, LLC —Broomfield, CO
- $20 - $30 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
Desktop Support Technician
OmniTRAX, Inc —Denver, CO
- From $28.20 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Health savings account
Quick Apply
8d
Technology Support Specialist
JPMorganChase —Broomfield, CO
- $38 - $42 an hour
- Full-time
- Continuous improvement
- Entry level
- Under 1 year
- Health insurance
- Tuition reimbursement
IT Help Desk Technician Level I
SW Automotive Management —Aurora, CO
- $22 - $27 an hour
- Email
- Dealership
- Research
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
6d
IT Support Engineer
Urban Sky —Denver, CO
- $95,000 - $115,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Liberty Financing —Centennial, CO
- $20 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Health insurance
- Vision insurance
Quick Apply

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it technical support jobs near denver, co

Network Operator

JCI US
Englewood, CO

Quick Apply

Job Details

Full-time
$25 - $28 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

IT system monitoring
Incident management software
High school diploma or GED
Attention to detail
Customer support ticket management
WAN
IP networking
Network monitoring tools
Associate's degree
Standard operating procedures (SOPs)

Full Job Description

The Network Operator is responsible for the real-time monitoring, initial response, documentation, and escalation of network and system alerts within the Network Operations Center (NOC) and emergency calls from fire department in Japan. This role serves as the first line of operational support, ensuring incidents are identified, logged, communicated, and escalated in accordance with established procedures to maintain system availability and service continuity.

This position follows defined processes and runbooks and does not perform network design, engineering, or configuration changes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Monitor network, system, and application dashboards for alerts, alarms, and performance issues
Answer emergency calls from Japan in Japanese log requirement and respond with required information
Respond to incidents following established NOC procedures and escalation protocols
Perform first-level troubleshooting using documented runbooks and approved tools
Create, update, and manage incident tickets with accurate, complete, and timely information
Escalate unresolved or complex issues to Network Technicians, Engineers, or vendors as appropriate
Communicate incident status updates to internal teams and stakeholders as required
Coordinate with cross-functional teams during outages or service interruptions
Track and document incident timelines, actions taken, and resolutions
Maintain shift logs and ensure proper handoff between shifts
Follow all security, compliance, and operational standards at all times

EDUCATION AND/OR EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES:

High school diploma or equivalent required
One (1) to three (3) years of experience in a NOC, IT operations, technical support, or monitoring environment
Basic understanding of networking concepts (e.g., TCP/IP, VPN, WAN/LAN)
Experience using ticketing systems and monitoring tools
Ability to follow documented procedures and work effectively in a structured environment
Strong attention to detail and documentation accuracy
Ability to work assigned shifts, including nights, weekends, and holidays, as required

PREFERRED QUALIFICATIONS:

Fluency in Japanese (written and verbal) strongly preferred to support Japanese-speaking operations
Associate’s degree or relevant technical coursework
Prior experience in a 24/7 operations or call-center-style technical environment
Familiarity with network/system incident management frameworks (e.g., ITIL or similar)

WORK ENVIRONMENT:

This position is performed in an office-based Network Operations Center environment in Colorado with continuous monitoring equipment. The role may require shift work, including nights, weekends, and holidays, to support 24/7 operations.

ADDITIONAL COLORADO DISCLOSURE:

In accordance with the Colorado Equal Pay for Equal Work Act, JCI US discloses the compensation range and a general description of benefits applicable to this position. Compensation decisions are based on job-related factors including experience, skills, and business needs.

PAY: $22.00 – $28.00 per hour, depending on experience, skills, and qualifications.

This position is eligible for overtime in accordance with applicable wage and hour laws.

BENEFITS:

JCI US offers employees and their families a comprehensive benefits package designed to support overall wellness. Some offerings may vary based on role, work schedule, or location and include:

Healthcare (medical, prescription drug, dental, and vision coverage)
401(k) retirement plan
Paid vacation and sick time

Certain benefits may vary based on role, work schedule, or employment classification.

Pay: $25.00 - $28.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it technical support jobs in denver, co

Network Operator

IT Site Support Specialist II (Contract-to-Hire)

IT Desktop Analyst (Onsite: Brighton, CO)

IT Support Technician II

Level 1 Support Engineer

IT Systems Technician Level I

Technical Product Support - EdTech

Technical Support Engineer 2, Premier - USA

IT Support Technician

IT Support Technician II

IT Support Analyst

IT Service Desk Technician

IT Support Specialist

IT Support Associate II, OTS

IT Helpdesk Technician

Desktop Support Technician

Technology Support Specialist

IT Help Desk Technician Level I

IT Support Engineer

IT Support Specialist

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