Top 769 Benefits administration Jobs in Des Moines, Ia

Customer Experience Specialist 1 - Group Administration
Principal Financial Group —Des Moines, IA
- $18.17 - $32.31 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- US work authorization
- Paid time off
Office and Administrative Support
Paper Systems Inc —Des Moines, IA
- $50,000 - $58,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
Lease Admin Coordinator II - REMOTE
Ryder System —Des Moines, IA
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
13d
Associate Client Documents & Systems Analyst
Principal Financial Group —Des Moines, IA
- $22.93 - $40.96 an hour
- Full-time
- Remote
- Microsoft Word
- 6 years
- Research
- Paid time off
Administrative Operations Manager
Vylor —Des Moines, IA
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Paid holidays
- Health insurance
11d
Life Product Support Analyst II
Farm Bureau Financial Services —West Des Moines, IA
- Computer science
- Computer Science
- English
- Paid holidays
- Disability insurance
Payroll Specialist
PDM —Des Moines, IA
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Procurement & Administrative Support Specialist
State of Iowa —Des Moines, IA
- $5,000 per order
- Online Application
- Basic math
- Research
- Mid-level
- Paid holidays
- Health insurance
4d
Staff Nurse - Chemotherapy
Mission Cancer + Blood, part of University of Iowa Health Care —Des Moines, IA
- Full-time
- Nursing
- Blood sampling
- RN License
- Disability insurance
- Dental insurance
Quick Apply
Staff Nurse-Inpatient Behavioral Health 7P-7A-SIGN ON BONUS!
Broadlawns Medical Center —Des Moines, IA
- Full-time
- Patient monitoring
- RN License
- Inpatient
- Free parking
- Health insurance
Quick Apply
Paramedic
City Ambulance Service —Des Moines, IA
- Part-time
- Mid-level
- Driver's License
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Polysom Tech (RPGST) or Respiratory Therapist (RRT/SDS)-Full Time-SIGN ON BONUS
Broadlawns Medical Center —Des Moines, IA
- Full-time
- Bilingual
- Hospital
- BLS Certification
- Free parking
- Health insurance
Quick Apply
Simulation Technician II
Des Moines University —West Des Moines, IA
- $28.42 - $29.48 an hour
- Full-time
- Laboratory
- Classroom
- Inventory management
- Health insurance
- Tuition reimbursement
10d
Smart Living Targeted Support Specialist
BALANCE AUTISM —Altoona, IA
- $16.00 - $16.25 an hour
- Part-time
- 18 years or older
- CPR Certification
- Office
- Loan repayment program
- Disability insurance
Quick Apply
Revenue Operations Administrator
WorldWide Logistics —Urbandale, IA
- Marketing
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Sr Infrastructure & Security Engineer
VizyPay —Waukee, IA
- $80,000 - $100,000 a year
- Full-time
- Background check
- 7 years
- Computer Science
- Health savings account
- Health insurance
9d
Life Insurance Associate
Edion Staffing Agency —Iowa
- $137,500 - $212,000 a year
- Contract
- Mid-level
- Analysis skills
- US work authorization
- Flexible schedule
- Life insurance
Quick Apply
9d
Talent Acquisition Specialist
WorldWide Logistics —Urbandale, IA
- Microsoft Excel
- Microsoft Outlook
- Research
- Disability insurance
- Health insurance
Quick Apply
Human Resources Director
Right at Home Des Moines —West Des Moines, IA
- Full-time
- Bachelor's degree
- Continuous improvement
- Business Administration
- Disability insurance
- Health insurance
Quick Apply
10d
Certified Medication Aide (CMA) w/CNA Evenings 2p - 10p
Sunny View Care Center —Ankeny, IA
- From $23 an hour
- Part-time
- Background check
- Vital signs
- Residential
- Health insurance
- Dental insurance
Quick Apply

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Customer Experience Specialist 1 - Group Administration

Principal Financial Group -
Des Moines, IA

Apply Now

Job Details

Full-time
$18.17 - $32.31 an hour

Benefits

Paid time off

Qualifications

Customer communication

Full Job Description

What You'll Do:

As a Customer Experience Specialist 1 in our Group Administration Contact Center, you’ll be making a difference every day. Your day will be filled with answering customers inquiries from both internal and external customers (employer administrators, agents, and employees) related to policies they have with Principal.

Here are some additional details regarding responsibilities:

Responsible for interacting with customers via inbound / outbound phone calls and ensuring a consistent, positive experience for Principal's customers while incorporating the established service processes in all interactions.
Responds and anticipates the customer's needs while navigating several systems and web applications. Understands the customer's' previous interactions with Principal in order to provide an integrated, 360 experience.
Builds customer relationships by providing accurate information, communicating the process effectively and solving the customer inquiries real-time.
Demonstrates ability to recognize when an interaction needs to be escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the customer opportunities for the enterprise.

While we're open to remote opportunities, those candidates who reside within 30 miles of the Des Moines, IA and Charlotte, NC Principal offices, would be working in the office with the potential for a hybrid work arrangement in the future.

Who You Are:

2+ years of customer service experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, and education.
Experience working within call centers, customer service and/or dental insurance experience preferred.
Ability to learn a broad range of benefit and claim products and apply that knowledge by referencing appropriate tools and resources.
Excellent typing skills.
Ability to quickly learn and navigate within numerous software and web applications.
Proficient with desktop applications such as MS Office and Internet browsers.
Strong analytical, organizational, problem solving, attention to detail and decision-making skills.

Salary Range Information: Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range: $18.17 - $32.31 / hour Salary Details:

The following locations are examples of market-specific salary ranges across different geographies.

Wichita, KS: $18.17 - $24.23 / hour
Des Moines, IA: $19.18 - $25.58 / hour
Charlotte, NC: $20.19 - $26.92 / hour
Chicago/Minneapolis: $22.21 - $29.62 / hour
Los Angeles/New York City: $24.23 - $32.31 / hour

Time Off Program: Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness. Pension Eligible: Yes Additional Information:

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.)

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF): 6/24/2026 Latest Post Date: Careers - US: 8/21/2026

LinkedIn Remote Hashtag

: #LI-Remote

Apply Now

Refine Your Search

benefits administration jobs in des moines, ia

Customer Experience Specialist 1 - Group Administration

Office and Administrative Support

Lease Admin Coordinator II - REMOTE

Associate Client Documents & Systems Analyst

Administrative Operations Manager

Life Product Support Analyst II

Payroll Specialist

Procurement & Administrative Support Specialist

Staff Nurse - Chemotherapy

Staff Nurse-Inpatient Behavioral Health 7P-7A-SIGN ON BONUS!

Paramedic

Polysom Tech (RPGST) or Respiratory Therapist (RRT/SDS)-Full Time-SIGN ON BONUS

Simulation Technician II

Smart Living Targeted Support Specialist

Revenue Operations Administrator

Sr Infrastructure & Security Engineer

Life Insurance Associate

Talent Acquisition Specialist

Human Resources Director

Certified Medication Aide (CMA) w/CNA Evenings 2p - 10p

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Here are some additional details regarding responsibilities:

Work Authorization/Sponsorship

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Experience Principal

Principal is an Equal Opportunity Employer

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