Top 3170 Technical Jobs in Des Moines, Ia

Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon —West Des Moines, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
8d
Commercial Kitchen Service Technician
Elite Kitchen Services —Des Moines, IA
- $25 - $35 an hour
- Full-time
- Background check
- Maintenance
- Mid-level
- Paid training
- Paid time off
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Statistical Analyst - AI Trainer
DataAnnotation —Des Moines, IA
- $40 - $60 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Full Time Community Outreach Team Member
CADC LLC —Carlisle, IA
- $18 an hour
- Temporary
- Background check
- Customer service
- Computer literacy
- Paid training
- On-the-job training
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Aggregate Equipment Service Technician
US Equipment Sales and Rentals —Bondurant, IA
- $30 - $40 an hour
- Full-time
- Clean driving record
- Up to 50% travel
- Mechanic experience
- Paid holidays
- Health insurance
Quick Apply
Field Mechanic – Heavy Equipment
Elder Corporation —Des Moines, IA
- Extended hours
- Background check
- Mechanic experience
- Hazmat Endorsement
- Dental insurance
- Vision insurance
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Mechanic
QUALITY MECHANICAL SERVICES —Des Moines, IA
- $30 - $40 an hour
- Full-time
- Mechanic experience
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Dental Hygienist
Community Health Center of Fort Dodge, Mason City, Dayton, Eagle Grove, Clarion —Iowa
- $35 - $50 an hour
- Full-time
- CPR Certification
- Dental office
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Heavy Equipment Mechanic
Rognes Corp —Des Moines, IA
- $25 - $35 an hour
- Part-time
- Heavy lifting
- Mechanic experience
- Mid-level
Quick Apply
DC Power Telecom Technician (Level IV Installer)
Vantage Point Solutions —Des Moines, IA
- Full-time
- 6 years
- Customer service
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Construction Supervisor
Great Day Improvements: A Family of Brands —Grimes, IA
- $55,000 - $65,000 a year
- Online Application
- Construction site
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Field Service Technician - Cedar Rapids, IA
GLORY —Iowa
- $20 - $27 an hour
- Weekends as needed
- Military
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
Quick Apply
Steel & Precast Foreman
Henkel Construction Company —Des Moines, IA
- $30.92 - $37.24 an hour
- Full-time
- Construction site
- Forklift
- Mentoring
- Profit sharing
- Health savings account
Quick Apply
Laborer Topman Pipe Layer
Rognes Corp —Ankeny, IA
- $20 - $35 an hour
- Full-time
- Construction site
- Fair chance
- Construction experience
- Health insurance
- Dental insurance
Quick Apply
Automotive Technician
Brakes Plus —Grimes, IA
- $17 - $35 an hour
- Full-time
- ASE Certification
- Background check
- Customer service
Quick Apply
Maintenance Supervisor - ReNew Jordan Creek
Trinity Property Consultants —Des Moines, IA
- $32 - $36 an hour
- Extended hours
- Computer literacy
- Basic math
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
2d
HVAC Service Manager
True Comfort Heating, Cooling and Plumbing —Des Moines, IA
- $65,000 - $100,000 a year
- Full-time
- Background check
- Clean driving record
- Driver's License
- Fuel card
- Health insurance
Quick Apply
Full Time Community Outreach Team Member
CADC LLC —Saylorville, IA
- $18 an hour
- Temporary
- Customer service
- Computer literacy
- Office
- Flexible schedule
Quick Apply
Senior Content Strategist
Kreg Tool Company —Ankeny, IA
- Full-time
- Marketing
- Research
- Team management
- Paid parental leave
- Health insurance
Quick Apply
Clinical Behavioral Health Registered Nurse (RN)
Optimae Behavioral Health Services —Des Moines, IA
- Full-time
- Background check
- Nursing
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply

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technical jobs near des moines, ia

Tier 1 Technical Support Representative (REMOTE IOWA)

Aureon -
West Des Moines, IA

Quick Apply

Job Details

8 days ago

Benefits

Health insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Mobile device support
Customer relationship building
Basic math
Employee relationship building
High school diploma or GED
Desktop applications
Customer support
Stakeholder relationship building
Mobile devices

Full Job Description

Job Responsibilities:

Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact - including information and resolution achieved - is logged in the appropriate ticketing system.
E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
Focus on quality and customer satisfaction
Clear and thorough documentation of customer interactions required
Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
Willing to fiercely advocate on behalf of and represent the Voice of the Customer
Research and prepare detailed escalations to second level support
Review, manage and follow up on open issues as needed
Project work that includes long and short-term initiatives

What can Aureon offer you?

Opportunities for professional growth, development, and advancement within the organization
100% remote working employment model
Shift differential pay applied to evening and weekend shifts
Comprehensive training on hardware and software applications for qualified applicants
Knowledge and experience relating to basic computer applications
Competitive compensation and full benefits package for full-time employees
Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:

High school or equivalent

Required Skills:

Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
Excellent written and oral communication skills, including strong listening skills
Intermediate to advanced computer skills with emphasis on Internet knowledge
1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
Experience working in a customer Support Center
Experience working with Mobile Communications
Experience working with Transportation
Accounting or accounts receivable experience is a huge plus
Must exhibit dependability, adaptability and flexibility
Ability to diagnose and troubleshoot issues
Basic math skills
Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

Primarily indoor work primarily in office environment
Frequent utilization of manual dexterity and visualizing of computer screen
No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

technical jobs in des moines, ia

Tier 1 Technical Support Representative (REMOTE IOWA)

Commercial Kitchen Service Technician

Statistical Analyst - AI Trainer

Full Time Community Outreach Team Member

Aggregate Equipment Service Technician

Field Mechanic – Heavy Equipment

Mechanic

Dental Hygienist

Heavy Equipment Mechanic

DC Power Telecom Technician (Level IV Installer)

Construction Supervisor

Field Service Technician - Cedar Rapids, IA

Steel & Precast Foreman

Laborer Topman Pipe Layer

Automotive Technician

Maintenance Supervisor - ReNew Jordan Creek

HVAC Service Manager

Full Time Community Outreach Team Member

Senior Content Strategist

Clinical Behavioral Health Registered Nurse (RN)

I want to receive the latest job alert for technical in des moines, ia

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