Top 620 Coordinator, customer service Jobs in Des Moines Ia

Dispatcher
Seneca Companies, Inc. —Des Moines, IA
- $20 - $23 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
8d
Customer Service Representative - Load Planner
Decker Truck Line, Inc. —West Des Moines, IA
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
7d
Client Success Representative (Remote)
Demand.com —Des Moines, IA
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Patient Services Specialist
Des Moines Orthopaedic Surgeons —West Des Moines, IA
- Overtime
- Hybrid work
- Current TB test
- Medical office experience
- High school diploma or GED
- Dental insurance
- 401(k)
2d
Patient Care Coordinator/Front Desk
Aesthetic Collective —West Des Moines, IA
- $24.15 - $29.09 an hour
- Part-time
- Mid-level
- Administrative experience
- Supervising experience
Quick Apply
Intake Coordinator
Innovive Health —Des Moines, IA
- $20 - $23 an hour
- Full-time
- Hybrid work
- Mid-level
- Home Health
- Experience equivalent to degree accepted
- Continuing education credits
- Mileage reimbursement
Quick Apply
Business Services Customer Service Representative
R Rogers LLC —Des Moines, IA
- $24 - $30 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Outpatient Operations Coordinator (Full-Time)
ChildServe —Johnston, IA
- Full-time
- Customer service
- Writing skills
- English
- 403(b) matching
- Health savings account
Quick Apply
Human Resources Coordinator
Innovive Health —Des Moines, IA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
14d
Customer Support Representative / Contact Center Agent (REMOTE IOWA)
Aureon —West Des Moines, IA
- Remote
- Sales
- Computer literacy
- Basic math
- Health insurance
- 401(k)
Quick Apply
Referral Response Coordinator
Iowa Donor Network —Altoona, IA
- $64,200 - $80,200 a year
- Weekends as needed
- Nursing
- RN License
- Hospital
Quick Apply
7d
Customer Success Manager
Mom's Meals —Ankeny, IA
- $102,000 - $119,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Dispatcher / Operations Coordinator
Best Portable Toilets —Des Moines, IA
- $23 - $28 an hour
- Full-time
- High school diploma or GED
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
2d
Alarm Dispatcher-Call Center
A Tech —Urbandale, IA
- $15 - $17 an hour
- Weekends as needed
- Customer service
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Parts Coordinator
Nichols Equipment, LLC —Des Moines, IA
- Full-time
- Schematics
- In-person
- Entry level
- Health insurance
- 401(k)
Quick Apply
Bilingual Front Desk Dental Receptionist
Celebrate Dental & Braces —Des Moines, IA
- $15 - $25 an hour
- Part-time
- Bilingual
- Spanish
- Dental office
- Employee discount
Quick Apply
10d
Client Servicing Specialist
Merkle Retirement Planning —Grimes, IA
- $50,000 - $62,000 a year
- 8 hour shift
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
School-Based Intensive Care Coordinator
Community Support Advocates —West Des Moines, IA
- $23 - $25 an hour
- Full-time
- Background check
- Nursing
- RN License
- Mileage reimbursement
- Health insurance
Quick Apply
7d
Client Onboarding Specialist
Merkle Retirement Planning —Grimes, IA
- $50,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Delivery Coordinator
Homemakers Furniture —Urbandale, IA
- $17.50 an hour
- Communication skills
- Entry level
Quick Apply
14d

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Dispatcher

Seneca Companies, Inc. -
Des Moines, IA

Quick Apply

Job Details

Full-time
$20 - $23 an hour
8 days ago

Benefits

Wellness program
Health savings account
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

This role is with Seneca Companies Inc., an OWL Services Affiliated Company

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

Come join us! For more information visit OWLServices.com and follow us on LinkedIn.

Job Title: Dispatcher

Job Description: Answers calls via phone and email from customers requesting service. Obtains complete and accurate information on problem, location and billing. Creates work orders, gathers proper paperwork, and determines which employees to send on the work order. Schedules all daily work for assigned laborers. Communicates with laborers while they are in the field. Follows up with laborers after each call. Performs the highest level of customer excellence.

What You’ll Do:

60%: Answers customer phone calls and emails during normal working hours. Receive service requests from internal and external customers. Schedules Service Professionals workloads by utilizing GPS and prioritizing calls. Dispatch all calls in a timely manner. Capture all information from customers and create work orders by inputting information into dispatch software. Verify customer credit status (i.e. warranty, COD, Credit Hold) prior to scheduling a service call. Perform the highest level of customer excellence.
15%: Accept/decline all service calls in customer portals. Update customer portals on status of services calls as needed (i.e. Cherwell, Verisae, Service Channel, etc.) for return trips, parts ordered, as well as any other pertinent information that may be needed.
10%: Work with other divisions (Commercial/Construction/GC/Waste/Environmental…etc.) when needed to complete a service call.
10%: Reviews tech assignments, service time, and other transportation data to ensure documentation, evaluate operations, and service improvements. Ensure dispatchers and techs are educated and compliant with all company regulations.
5%: Other duties as assigned.
Working Hazards: Works in a seated position for extended periods of time.
Physical/Mental: Ability to perform light physical work, exerting up to 10 pounds of force on a frequent basis, performing such activities as grasping, lifting, reaching, crouching, and repetitive tasks. Continuous attention to numerical detail. Normal office environment.

What We’re Looking For:

Education: Requires a high school diploma.
Experience: 2-4 years of experience in the field or in a related area.
Licenses/Certifications: None.
Technical Abilities: Familiar with standard concepts, practices, and procedures within a particular field. Experience with Microsoft SharePoint, Microsoft Office Suite of products. Excellent communication skills both verbal and written. Customer service and/or call center experience. Organizational skills and problem solving. Must be able to work on multiple tasks and make quick, smart decisions.
Autonomy/Direction: Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager.
Tools and Equipment: Ability to accomplish the duties described through the use of appropriate computer and general office equipment. Works with typical accounting systems. Works with Microsoft Office 365 and SharePoint.

Why Choose OWL Services?

Competitive Pay
Paid Time Off including Vacation Time, Sick Days, Personal Days, and Holidays
Health, Dental, and Vision Insurance with optional offerings of HSA and FSA
401k with Company Match
Tuition Reimbursement
Free Employee Assistance Program (EAP) and Wellness Program

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job, and “other” duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Pay: $20.00 - $23.00 per hour

Ability to Commute:

Des Moines, IA 50313 (Required)

Work Location: In person

Quick Apply

Refine Your Search

coordinator, customer service jobs in des moines ia

Dispatcher

Customer Service Representative - Load Planner

Client Success Representative (Remote)

Patient Services Specialist

Patient Care Coordinator/Front Desk

Intake Coordinator

Business Services Customer Service Representative

Outpatient Operations Coordinator (Full-Time)

Human Resources Coordinator

Customer Support Representative / Contact Center Agent (REMOTE IOWA)

Referral Response Coordinator

Customer Success Manager

Dispatcher / Operations Coordinator

Alarm Dispatcher-Call Center

Parts Coordinator

Bilingual Front Desk Dental Receptionist

Client Servicing Specialist

School-Based Intensive Care Coordinator

Client Onboarding Specialist

Delivery Coordinator

I want to receive the latest job alert for coordinator, customer service in des moines ia

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