Top 21 Helpdesk technician Jobs in Des Moines Ia

Deskside Support Technician
Pomeroy —Des Moines, IA
- $24 an hour
- Full-time
- Office
- Windows
- Ability to climb stairs
- Paid holidays
- Health insurance
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Help Desk Technician
Sterling Computers Corporation —Des Moines, IA
- Full-time
- Background check
- School experience
- Google Workspace
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Network Operations Center Technician
HII —Des Moines, IA
- $60,463 - $72,000 a year
- Email
- Customer service
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
4d
Help Desk Technician
Iowa Digestive Disease Center —Clive, IA
- Full-time
- HIPAA
- Windows
- 3 years
- Profit sharing
- Paid holidays
Quick Apply
5d
IT Support Technician - Level 1
Landus —Des Moines, IA
- Computer science
- Computer Science
- Bachelor of Science
Sr. National Network Installer
Pro Search, Inc. —Des Moines, IA
- $27 - $32 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
3d
IT Support Tech
Mister Car Wash —Des Moines, IA
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Field Service Technician I
Technical Safety Services —Des Moines, IA
- $18 - $24 an hour
- Full-time
- Background check
- Clean driving record
- Basic math
- Paid holidays
- Health insurance
Power Generation Support Specialist
Ziegler CAT —Des Moines, IA
- $34.31 - $42.89 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Maintenance
Extended Stay America —Des Moines, IA
- $18 an hour
- Full-time
- Basic math
- English
- Mid-level
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Des Moines, IA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Maintenance Technician (Maintenance Worker) - Sonesta Simply Suites Des Moines
J&P Hospitality Management, LLC —West Des Moines, IA
- $16 - $19 an hour
- Overtime
- 18 years or older
- Ability to climb stairs
- High school diploma or GED
Quick Apply

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IT Service Desk Lead
Info Way Group —Des Moines, IA
Participate in operational reviews, governance meetings, and customer escalation calls. Experience with ticketing / ITSM tools such as ServiceNow, Remedy,…
$40 - $50 an hour
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Help Desk Technician
Sterling Computers Corporation —Des Moines, IA
Answer and manage incoming support calls, emails, walk-ins, and tickets during core hours (7:30 AM – 6:00 PM), providing prompt, courteous, and effective Level…
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Help Desk Technician
Brooksource —Etna, OH
Resolve first level service calls in a timely, accurate, and professional manner. Evaluate documents, prioritize, and resolve support calls.
$23 - $25 an hour
Quick Apply
3d

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helpdesk technician jobs near des moines ia

Deskside Support Technician

Pomeroy -
Des Moines, IA

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Job Details

Full-time
$24 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Professional development assistance

Qualifications

Desktop computer repair
Office equipment routine maintenance
Triage
Hardware maintenance
Windows
Printer (troubleshooting support)
Math
Desktop (troubleshooting support)
Organizational skills
Handling customer service requests
Technical customer support for office equipment
Desktop administration
CompTIA A+
Help desk

Full Job Description

Pomeroy Technologies is seeking a Deskside Support Technician for our Des Moines IA location.

This position is a full time benefitted position: Benefits include Medical, Dental, Vision, 401K. Generous PTO, 8 Paid Holidays. 16 hours of paid professional development time.

General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Desk-side software support utilizing Windows Operating Systems. Responding to incoming service requests in a timely manner and follow set up procedures for logging, reporting and monitoring desktop operations.

Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * PC Installs * PC Rollouts * Health Events * Printer Maintenance

Supervisory Responsibilities: None

Knowledge, Skills and Abilities required: * Must be able to work well both independently and in team settings * Excellent organization and multitasking skills * Excellent Customer Service Skills

Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.

Requirements

* A+ minimum, will be required to obtain many other certifications (net+,server+, HP, IBM, and Dell specific) * Must be able to work well both independently and in team settings * Excellent organization and multitasking skills * Excellent Customer Service Skills

Job Type: Full-time

Salary: $19.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Day shift
Monday to Friday

Ability to commute/relocate:

Reliably commute or planning to relocate before starting work (Required)

Experience:

Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)
printer maintenance: 2 years (Required)
PC install and PC roll out: 2 years (Required)
supporting Windows Operating Systems: 2 years (Required)
break fix triage for hardware and software: 2 years (Required)

License/Certification:

CompTIA A+ (Preferred)
net+, server+, HP, IBM and Dell (Preferred)

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Professional development assistance
Vision insurance

Experience:

Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in des moines ia

Deskside Support Technician

Help Desk Technician

Network Operations Center Technician

Help Desk Technician

IT Support Technician - Level 1

Sr. National Network Installer

IT Support Tech

Field Service Technician I

Power Generation Support Specialist

Maintenance

Now Hiring IT and Telecom Field Technicians

Maintenance Technician (Maintenance Worker) - Sonesta Simply Suites Des Moines

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