Top 88 technical support Jobs in des moines ia

IT Support Specialist
McAninch Corporation —Des Moines, IA
- $28 - $32 an hour
- Monday to Friday
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid holidays
Quick Apply
5d
Digital Support Analyst
SHAZAM —Des Moines, IA
- $20.80 - $29.80 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- US work authorization
- Paid parental leave
- Health savings account
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —West Des Moines, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
IT Support Technician
Access Systems - Operations & Service —Des Moines, IA
- Up to $24 an hour
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist - II
DES MOINES REGION CATHOLIC SCHOOL CORPORATION —Des Moines, IA
- $55,000 - $65,000 a year
- Full-time
- Background check
- School experience
- Google Workspace
- Health savings account
- Health insurance
Quick Apply
Internet Technical Support Representative I
Mediacom Communications Corporation —West Des Moines, IA
- $15 - $16 an hour
- Overtime
- Hybrid work
- Sales
- Basic math
- High school diploma or GED
- Wellness program
- Paid holidays
IT Technician
City of Waukee —Waukee, IA
- $30.72 - $34.56 an hour
- Weekends as needed
- Computer science
- Computer Science
- English
IT Support Specialist
Excell Marketing LC —Des Moines, IA
- $25 - $27 an hour
- Overtime
- Writing skills
- Mid-level
- Office
- Profit sharing
- Health insurance
Quick Apply
IT Help Desk Support Technician
3G Companies —Des Moines, IA
- Full-time
- Computer Science
- Construction site
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
13d
Desktop Support
ATC —Des Moines, IA
- Contract
- Google Workspace
- Mid-level
- Bachelor's degree
Computer Support
ATC —Des Moines, IA
- Contract
- Google Workspace
- Mid-level
- Bachelor's degree
Customer Service Representative
S&S Employment Partners —Johnston, IA
- $23.50 - $25.50 an hour
- Temporary
- Computer literacy
- Basic math
- Office
Customer Support Analyst
SHAZAM —Des Moines, IA
- $43,200 - $69,500 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- SQL
- Paid parental leave
- Health savings account
Seasonal IT Support Specialist
Saydel Community School District —Des Moines, IA
- $15 an hour
- Full-time
- Office
- Driver's License
- Leadership
IT Support Technician - Level 1
Landus —Des Moines, IA
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
IT Support Technician
Versova —Des Moines, IA
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
Help Desk Technician
Robinson Inc —Altoona, IA
- On call
- Computer Science
- Mid-level
- Office
Quick Apply
IT Technical Support Representative
The Weitz Company / Contrack Watts, Inc. —Des Moines, IA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Wellness program
- Paid parental leave
Quick Apply
Customer Service Representative - Manufacturing
CFS North America LLC —Urbandale, IA
- $28 - $34 an hour
- Full-time
- Background check
- 5 years
- ERP systems
- AD&D insurance
- Paid holidays
Quick Apply
Field Support Representative Diagnostics, Des Moines, IA
IDEXX —Des Moines, IA
- $30 - $35 an hour
- Overtime
- Clean driving record
- English
- Clinic experience
- Health insurance
- Dental insurance
13d

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IT Support Specialist

McAninch Corporation -
Des Moines, IA

Quick Apply

Job Details

$28 - $32 an hour
5 days ago

Benefits

Profit sharing
Paid holidays
Disability insurance
401(k) 3% Match
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee stock ownership plan
Life insurance

Qualifications

Driver's License
Internal employee customer service
Desktop applications

Full Job Description

Who Are We?

McAninch Corporation is a leader in the grading and underground utility industry. We are an employee-owned company that has been recognized as an Iowa Top Workplace for the last 8 years. We partner with a wide variety of clients to provide mass grading, underground wet and dry utilities, excavation, and backfill services for residential and industrial construction projects in Iowa and Eastern Nebraska.

Position Description:

At McAninch Corporation, our IT Support Specialist provides technical support and maintains technology systems in our office, shop, and in the field. This role is responsible for Tier 1 support for desktops, laptops, mobile devises, and other office equipment. The ideal candidate will have some experience with Windows workstations, Microsoft 365 administration, endpoint management, and troubleshooting hardware and software issues. Strong communication skills, attention to detail, and a commitment to exceptional customer service are essential.

This position is not eligible for telework. Typical office hours are Monday through Friday, 7:00am to 4:00pm. This position requires a valid driver’s license and involves some travel to Eastern Iowa and Omaha (typically day trips, less than 10%).

Duties and Responsibilities:

Provide day-to-day technical support for desktops, laptops, Microsoft Surfaces, tablets, mobile phones, printers, and related equipment.
Configure, deploy, maintain, and troubleshoot Windows workstations and mobile devices.
Assist employees with technical issues and operational support requests in office, shop, and field environments.
Support Microsoft 365 environment including user accounts, licensing, MFA, and general administration.
Maintain hardware, software, mobile device and licensing inventory records.
Perform recurring operational maintenance including workstation and firmware updates, antivirus monitoring, device health checks, and printer preventative maintenance.
Onboard and offboard employees including account setup/removal, device preparation, and file backup.
Assist with data backup systems, backup monitoring, and disaster recovery systems.
Assist with email security and spam filtering administration.
Support networking infrastructure including switches, wireless access points, internet connectivity, and VPN access. Assist with infrastructure improvement projects as assigned.
Support field operations, including jobsite trailer setup, internet connectivity, and workstation deployment.
Provide support for security cameras, door access systems, and related technology.
Create and maintain IT documentation, procedures, training materials, and checklists.
Assist with cybersecurity initiatives, phishing awareness training, security best practices, and compliance requirements including CMMC readiness.
Provide on-call or after-hours support when necessary.
Perform other administrative duties and projects as assigned.

Qualifications:

Associate’s or Bachelor's degree in a related field and 2 or more years relevant experience in IT support, systems administration, or related role preferred.
High school diploma or GED and 4 or more years relevant experience required in lieu of a degree.
Experience supporting Windows operating systems, workstation deployment, and Microsoft 365 environments.
Experience supporting mobile devices and endpoint management.
Able to demonstrate a high level of attention to detail and confidentiality.
Must have outstanding customer service skills and professional demeanor.
Must have effective time management skills and be able to work independently.
Advanced proficiency in Office 365 Suite, including Outlook, Excel, and Word, required.
Valid driver’s license and a clean driving record required.

Physical Requirements:

Primarily sedentary work, requiring the ability to sit for extended periods of time.
Frequent use of hands and fingers for typing, data entry, and operating office equipment.
Occasional standing, walking, bending, and reaching within an office environment.
Ability to lift and carry light objects, typically up to 10 lbs.

Compensation:

Starting at $28 – 32/hr, based on experience.
100% paid benefits, including health/dental/vision insurance premiums, life insurance, LTD/STD and cancer insurance.
401(k) with 3% company match and profit sharing.
Employee Stock Ownership Plan (ESOP) that awards shares in McAninch Corporation
Paid Time Off (PTO) and holidays

No recruiters or agencies please.

Quick Apply

Refine Your Search

technical support jobs in des moines ia

IT Support Specialist

Digital Support Analyst

Tier 1 Technical Support Representative (REMOTE IOWA)

IT Support Technician

IT Support Specialist - II

Internet Technical Support Representative I

IT Technician

IT Support Specialist

IT Help Desk Support Technician

Desktop Support

Computer Support

Customer Service Representative

Customer Support Analyst

Seasonal IT Support Specialist

IT Support Technician - Level 1

IT Support Technician

Help Desk Technician

IT Technical Support Representative

Customer Service Representative - Manufacturing

Field Support Representative Diagnostics, Des Moines, IA

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