Top 2582 Customer experience specialist Jobs in Des Plaines Il

Customer Experience Specialist
Shevick Sales Corp —Niles, IL
- $50,000 - $55,000 a year
- 8 hour shift
- Background check
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
4d
Customer Success Specialist
ALTO USA LLC —Niles, IL
- $62,000 - $73,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Customer Service Specialist
Bel Group —Chicago, IL
- $60,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Business development
- Health insurance
- Dental insurance
Order Management Specialist
Confidential —Bannockburn, IL
- $21 - $22 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
Retail Tax Expert
Intuit —Niles, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Product Specialist
McGrath Acura Of Morton Grove —Morton Grove, IL
- $5,000 - $8,500 a month
- Full-time
- Background check
- Sales
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Retail Tax Expert
Intuit —Park Ridge, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Seasonal Tax Expert - In-Store
Intuit —Niles, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Seasonal Tax Expert - In-Store
Intuit —Park Ridge, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Experienced Tax Professional - Retail
Intuit —Park Ridge, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Senior Tax Expert – Retail
Intuit —Niles, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Retail Tax Expert
Intuit —Northbrook, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Men's Health Specialist with Bookkeeping Experience
Chicago Male Clinic —Chicago, IL
- $28 - $33 an hour
- Part-time
- Spanish
- Computer literacy
- HIPAA
- Free parking
- On-the-job training
Quick Apply
8d
Futures Client Services Specialist (24 hours)-1+ years of futures trading experience required
Ironbeam —Chicago, IL
- $24.04 - $28.85 an hour
- Overnight shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
9d
Senior Tax Professional – In-Store
Intuit —Niles, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Tax Expert - TurboTax Store
Intuit —Niles, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Senior Tax Professional – In-Store
Intuit —Park Ridge, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Experienced Tax Professional - Retail
Intuit —Skokie, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Experienced Tax Expert – In-Store
Intuit —Park Ridge, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Senior Tax Expert – Retail
Intuit —Des Plaines, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
14d

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customer experience specialist jobs near des plaines il

Customer Experience Specialist

Shevick Sales Corp
Niles, IL

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
4 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Work from home
Vision insurance
401(k) matching

Qualifications

Live chat
Sales support
Email customer support
Interpersonal skills
Phone communication
Bachelor's degree
Attention to detail
Problem-solving

Full Job Description

Job Title: Customer Experience Specialist

Company: Shevick Sales Corp

Location: Niles, IL

Salary: $50,000-55,000 per year

Job type: Full-time

Job Description

Company Summary:

Shevick Sales Corp. is the umbrella company that owns Sleep On Latex and Earthfoam. We specialize in the manufacturing and selling of all-natural mattresses and mattress products. Sleep On Latex was founded in 2013 and has quickly grown to become the largest online retailer of natural latex mattress products in the USA. Our products are all made with natural latex foam, which is produced from natural latex, harvested from rubber trees in Sri Lanka. Natural latex foam is environmentally friendly, healthy, and extremely comfortable.

All our products are sold through our website and other online sales channels. It is very important for us to connect directly to our customers to provide fast, reliable, and most importantly, friendly customer service. We strongly believe that by shipping products directly from our factory to our customers, we can provide the best buying experience possible. We pride ourselves on being able to offer a great product, for a great price, with amazing customer service. From the office to the factory floor, our employees are focused on creating great products and exceeding our customers’ expectations.

We are currently seeking a full-time Customer Experience Specialist to join our team!

Job Summary:

As the Customer Experience Specialist, you will respond to customer inquiries, assist customers with product selection, and professionally address customer concerns. You will be responsible for the prompt and proper resolution of customer questions or concerns by providing additional information or engaging with others within the company to provide a solution according to company procedures.

Duties and Responsibilities:

Act as the voice of Sleep On Latex when communicating with customers via phone, email, and chat
Provide knowledgeable answers to technical questions about our products
Assist customers in choosing the best products to fit their needs
Process customer orders and maintain customer relationships
Communicate with other departments to ensure customer satisfaction and accommodate special requests
Coordinate with our shipping partners to resolve delivery issues and set up return pickups
Develop creative solutions to enhance customer experience
Collaborate with other team members to create promotional content and assist in marketing efforts

Qualifications:

Bachelor’s Degree Required
2+ years’ experience in customer service, e-commerce operations preferred
Excellent verbal and written communication skills
Experience using multiple lines of communication (email/phone/chat/social)
A positive attitude with excellent interpersonal skills
Analytical and organized with high attention to detail
The ability to thrive under pressure in a fast-paced environment
A strong desire to not only assist customers, but also give them a memorable and satisfying buying experience by going above and beyond their expectations.

This is a full-time position. Days and hours will be Monday-Friday from 8:00 am-5:00 pm. After a month of training, you will be added to the Customer Experience Department schedule, where you will be required to work every other Saturday. For the weeks that you are scheduled to work on a Saturday, you will be off during one weekday in exchange for working on Saturday.

Please note that although daily work is performed remotely, selected candidates must be available for mandatory in-person onboarding, initial training, and quarterly on-site meetings at our local facility. Additional on-site opportunities may also be available.

This position does include benefits such as: Medical, Dental, & Vision Insurance, Paid Time Off (PTO), a 401k Company-Matching Program, select Paid Holidays, and work-from-home flexibility.

**Shevick Sales Corp is an EEO employer**

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance
Work from home

Shift:

8 hour shift
Day shift

Education:

Bachelor's (Required)

Work Location: Hybrid remote in Niles, IL 60714

Quick Apply

Refine Your Search

customer experience specialist jobs in des plaines il

Customer Experience Specialist

Customer Success Specialist

Customer Service Specialist

Order Management Specialist

Retail Tax Expert

Product Specialist

Retail Tax Expert

Seasonal Tax Expert - In-Store

Seasonal Tax Expert - In-Store

Experienced Tax Professional - Retail

Senior Tax Expert – Retail

Retail Tax Expert

Men's Health Specialist with Bookkeeping Experience

Futures Client Services Specialist (24 hours)-1+ years of futures trading experience required

Senior Tax Professional – In-Store

Tax Expert - TurboTax Store

Senior Tax Professional – In-Store

Experienced Tax Professional - Retail

Experienced Tax Expert – In-Store

Senior Tax Expert – Retail

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