Top 176 Helpdesk support Jobs in Desoto, Tx

Telco Support Tier II Analyst
Ensign Services —Dallas, TX
- $28 - $30 an hour
- Full-time
- Maintenance
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Construction Customer Success Manager
JobTread Software —Dallas, TX
- $80,000 - $115,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Travel reimbursement
- Paid training
Quick Apply
Technology - Tech 1 - Systems Support Specialist
Waxahachie Independent School District —Waxahachie, TX
- $24.19 - $29.13 an hour
- Full-time
- Classroom
- Research
- Windows
12d
IT Helpdesk Support
City IT —Dallas, TX
- Online Application
- Microsoft Word
- Research
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Helpdesk Specialist
Adams Clinical —Dallas, TX
- $60,000 - $65,000 a year
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Health insurance
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
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IT Help Desk
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Ed Bell Construction Company —Dallas, TX
- $25 - $35 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
IT Support Specialist
AT&T Performing Arts Center —Dallas, TX
- $48,000 - $58,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Helpdesk Technician I
Arcis Golf —Dallas, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
IT Operations Support Technician - Service Desk
Viridien —Arlington, TX
- $24 - $26 an hour
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- Analysis skills
- 401(k)
Quick Apply
2d
Mane Desk Representative (HR Title: Enrollment Resources Representative)
Southern Methodist University —Dallas, TX
- $24.11 an hour
- Extended hours
- Spanish
- Microsoft Outlook
- Data analysis skills
- Health insurance
- Dental insurance
Help Desk Analyst L2
Zones —Dallas, TX
- Up to $33.65 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
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CRM Support Specialist
Peraton —Dallas, TX
- $80,000 - $128,000 a year
- Remote
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
9d
Support Engineer, IT
Houlihan Lokey —Dallas, TX
- $87,000 - $110,000 a year
- Full-time
- 6 years
- Bachelor of Science
- Mid-level
IT Technician Support
FAIRMONT —Dallas, TX
- Full-time
- Mid-level
- 4 years
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Support Specialist
JobTread Software —Dallas, TX
- $65,000 - $80,000 a year
- Full-time
- Office
- Project management
- Bachelor's degree
- Travel reimbursement
- Paid training
Quick Apply
IT Help Desk Tier 1
Siepe —Dallas, TX
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
9d
Technician, Help Desk (226 Days)
Dallas Independent School District —Dallas, TX
- $41,909 - $51,112 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Technology Specialist II
Atwell, LLC —Dallas, TX
- Computer Science
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply

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helpdesk support jobs near desoto, tx

Telco Support Tier II Analyst

Ensign Services -
Dallas, TX

Quick Apply

Job Details

Full-time
$28 - $30 an hour

Benefits

Health insurance
On-site gym
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Network hardware support
Technical support via phone
Network planning
Avaya
Telecommunications network performance monitoring
Communications systems expertise (engineering specialty)
Maintenance
Employee relationship building
Mid-level
3 years
Dispatching
Hardware support
Customer support ticket management
Organizational skills
Network performance optimization
Phone call management
Telecommunications data network configuration
Ticketing system technical support
Network security

Full Job Description

Telco Support Tier II Analyst - Dallas, TX (onsite)

Position Type: Full Time, Non-exempt.

Compensation Range: $28.00 - $30.00 hourly, DOE.

Location: On-site at the Dallas Service Center (this role is not hybrid or remote)

About the Company:
Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 378 facilities in the long-term care continuum that employ over 55,000 employees.

ESI is known as the “Service Center” and provides the facilities and leaders it serves with “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.

We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously. We want an individual in this role who will demonstrate these values through actions and words.

About the Opportunity

The Telco Support Tier II Analyst purpose of this position is to install, operate, program and maintain hardware and software for a variety of telecommunications systems.

Job Duties and Responsibilities include, but are not limited to:

Support and maintain all telco MAC, provider outages and coordinate technical dispatches for any affiliated sites.
Assume the responsibility of and accountability for the job duties of the Telco Helpdesk/Support Analyst.
Support phone and telecommunications issues within the organization and various vendors.
Measure the traffic that comes across the organization’s network and the costs associated with this traffic.
Monitors the network and works to improve stability and availability while enhancing security features.
Perform work as scheduled and instructed by the Director of Telecommunications.
Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the organization.
Answer inbound calls from a queue to open support tickets and troubleshoot reported service and phone issues.
Other related duties and responsibilities that may become necessary to ensure that the needs of the organization are met.

Preferred Qualifications:

3+ years of telecommunications experience, required.
Avaya PBX experience – at least 1+ years a plus.
Ability to properly analyze telecommunications networks, specifically with regard to voice and data communications.
Demonstrate skill in telecommunication network design and Telco.
Technical and managerial skills to monitor and control communications systems performance.
Customer service and performance driven.
Ability to work effectively with team members of all levels.
25% travel is required.

Additional Information:

Pre‑employment criminal background screening required.

What We Offer:
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. Additionally, enjoy access to our fully equipped onsite gym (San Juan Capistrano office location). We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com.

Ensign Services, Inc. is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.

Job ID 1624

#IND2026

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Refine Your Search

helpdesk support jobs in desoto, tx

Telco Support Tier II Analyst

Construction Customer Success Manager

Technology - Tech 1 - Systems Support Specialist

IT Helpdesk Support

Helpdesk Specialist

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IT Help Desk

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IT Support Specialist

Helpdesk Technician I

IT Operations Support Technician - Service Desk

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CRM Support Specialist

Support Engineer, IT

IT Technician Support

Customer Support Specialist

IT Help Desk Tier 1

Technician, Help Desk (226 Days)

Technology Specialist II

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