Top 913 Customer experience leader Jobs in Detroit, Mi

Consumer Experience Leader (FT)
Carhartt —Detroit, MI
- $18.00 - $20.55 an hour
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
1d
Team Leader
Android Industries —Hazel Park, MI
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Housing Advocate Shift Lead (Day Shift)
Neighborhood Service Organization —Detroit, MI
- Full-time
- Ability to walk for extended periods
- Writing skills
- Mid-level
Quick Apply
TEAM LEADER
Madrag —Highland Park, MI
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
(USA) Produce Lead
Sam's Club —Southfield, MI
- $21 - $29 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Group Air Coordinator – Dedicated (Team Lead)
ADTRAV Travel Management —Detroit, MI
- $28 - $29 an hour
- Overtime
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
2d
Hospitality Team Leader
Chick-fil-A —Allen Park, MI
- $17 - $21 an hour
- 8 hour shift
- 18 years or older
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
Team Lead, Customer Support
ROUTEONE —Farmington Hills, MI
- Extended hours
- Hybrid work
- Microsoft Outlook
- 5 years
- Writing skills
- On-the-job training
Quick Apply
Concessions Stand Lead
Sodexo —Detroit, MI
- $21.39 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
- Paid holidays
- Health insurance
Scheduler Lead
Corewell Health —Royal Oak, MI
- Full-time
- Customer service
- Primary Care
- Mid-level
3d
Guest Experience Lead (GEL)
McDonald’s —Detroit, MI
- Choose your own hours
- Serving
- High school
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Shift Leader
Insomnia Cookies —Detroit, MI
- $16 an hour
- Part-time
- 18 years or older
- Bakery
- Mentoring
- Employee discount
- Pet insurance
Quick Apply
General Merchandise Team Leader
Meijer —Lincoln Park, MI
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Store discount
- Paid parental leave
8d
Floor Leader (Somerset Collective)
Buck Mason —Detroit, MI
- $18 - $26 an hour
- Overnight shift
- Inventory management
- Leadership
- Entry level
Quick Apply
Tool and Die LEADER/FOREMAN/DIE TRYOUT
Falcon Industry Inc. —Clinton Township, MI
- 8 hour shift
- In-person
- Manufacturing
- Senior level
- Health insurance
- 401(k)
Quick Apply
HVAC Lead Installer
The Air King Heating & Cooling, LLC. —Detroit, MI
- $25 - $40 an hour
- Full-time
- Construction site
- Mid-level
- Residential
- Fuel card
- Health insurance
Quick Apply
Machine Operator & Mechanic Lead
Cleveland Steel Container Corporation —Roseville, MI
- Monday to Friday
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
11h
Group Leader / Yard Management
Jobs Direct —Shelby Charter Township, MI
- $17 - $21 an hour
- Full-time
- Clean driving record
- Customer service
- Computer literacy
Quick Apply
9d
Night Time Lead Project Plumber
Power Vac of Michigan —Novi, MI
- From $40 an hour
- Overnight shift
- Construction site
- 5 years
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
4d
Shift Lead
Wayve —Detroit, MI
- Google Workspace
- 5 years
- English

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Consumer Experience Leader (FT)

Carhartt -
Detroit, MI

Apply Now

Job Details

Full-time
$18.00 - $20.55 an hour
1 day ago

Qualifications

Customer communication
Merchandising
Talent management
High school diploma or GED
Team development
Professional development support
Sales coaching
Merchandising display arrangement
Individual consumer customer service
Typing
Productivity software
Conducting staff training sessions as a store manager
Loss prevention
POS systems

Full Job Description

Req #838

Cass Ave, Detroit, MI, USA

Job Description

Posted Wednesday, July 29, 2026, 11:00 PM

Position Details
Position Location: Retail Location

Department: D2C

Reports To: Store Leader
Job Classification: On-site
FLSA Status: Non-Exempt

Hiring Range: $18.00 - $20.55 per hour based on experience

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Associate Responsibilities

Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience.
Support the Store Leader and Assistant Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
Support Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each day.
Support Store Leader and Assistant Store Leader with training, coaching and feedback, as appropriate, of associates, ensuring positive growth throughout their associate journey.
Support the Store Leader and Assistant Store Leader with timely and effective execution of store controls and operating standards (including policy and procedure administration) while contributing towards helping the store be profitable and providing a safe work environment.
Communicate with Store Leader and Assistant Store Leader regarding operations data; including product information (mix, trends, needs) local competition, events, etc.
Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals.
Assist the Store Leader and Assistant Store Leader with external partnerships and event promotions for the benefit of the store.
Support execution of community engagement events.
Engage with local community and support the Store Leader and Assistant Store Leader with bringing forth ideas to continue to grow brand awareness.
Assist the Store Leader and Assistant Store Leader with recruiting and identifying potential talent for all positions.
Ownership of individual development and professional growth.

Required Education

HS Diploma or GED required; College degree preferred.

Required Skills and Experience

1 year of supervisory experience in a retail environment preferred.
Sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge in staffing, coaching, counseling, training and development.
Excellent organization, prioritization and communication skills.
Exceptional team and collaboration skills.
PC Skills: POS Systems and Microsoft Office.

Physical Requirements and Working Conditions

Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
Moderate Lifting (30-40 lbs)
Retail hours.
National travel required (up to 5%).
This position has an On-Site location: Associate will work on-site for all work-related activities.
Carhartt is a tobacco free workplace.

#LI-Onsite

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.

Job Details

Job Family

Retail Store

Pay Type

Hourly

Employment Indicator

Onsite

Hiring Min Rate

18 USD

Hiring Max Rate

20.55 USD

Apply Now

Refine Your Search

customer experience leader jobs in detroit, mi

Consumer Experience Leader (FT)

Team Leader

Housing Advocate Shift Lead (Day Shift)

TEAM LEADER

(USA) Produce Lead

Group Air Coordinator – Dedicated (Team Lead)

Hospitality Team Leader

Team Lead, Customer Support

Concessions Stand Lead

Scheduler Lead

Guest Experience Lead (GEL)

Shift Leader

General Merchandise Team Leader

Floor Leader (Somerset Collective)

Tool and Die LEADER/FOREMAN/DIE TRYOUT

HVAC Lead Installer

Machine Operator & Mechanic Lead

Group Leader / Yard Management

Night Time Lead Project Plumber

Shift Lead

I want to receive the latest job alert for customer experience leader in detroit, mi

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