Top 279 Customer support representative Jobs in Detroit, Mi

Route Service Representative - UniFirst
UniFirst —Pontiac, MI
- Full-time
- Clean driving record
- Inventory management
- Mid-level
- Profit sharing
- Health insurance
12d
CUSTOMER SERVICE REP
E&E Manufacturing Co —Plymouth, MI
- On call
- Mid-level
- Associate's degree
- 2 years
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative (Travel Enthusiast) - On-Site
Concentrix —Farmington Hills, MI
- $16.50 - $18.00 an hour
- Urgently hiring
- Research
- Office
- Residential
- Paid training
- Paid holidays
Customer Service Representative
CREO GROUP —Troy, MI
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Quick Apply
Customer Service Representative
TEKsystems —Plymouth, MI
- $21 an hour
- Temporary
- HIPAA
- Fair chance
- Typing
- Paid training
- Commuter assistance
Quick Apply
1d
Customer Service Representative
Flame Heating and Cooling —Warren, MI
- $17 - $19 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Conflict management
- Health savings account
- Health insurance
Quick Apply
2d
Patient Services Representative
Wayne Health —Detroit, MI
- Full-time
- Hospital
- Computer literacy
- Writing skills
Clinic Service Representative (Emergency Department-Plymouth 3rd Shift) Fulltime
Henry Ford Health —Detroit, MI
- Full-time
- Computer literacy
- Clinic experience
- High school diploma or GED
- Health insurance
- Dental insurance
7d
Government Programs Customer Service Representative
Delta Dental of Michigan —Farmington Hills, MI
- Multiple hires
- Remote
- Computer literacy
- Windows
- High school diploma or GED
- Dental insurance
- Opportunities for advancement
6d
Clinic Service Representative- Full Time- Taylor Central Desk
Henry Ford Health —Detroit, MI
- Full-time
- Computer literacy
- Clinic experience
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Resident Services
Marketplace Homes —Southfield, MI
- $40,000 - $49,000 a year
- 8 hour shift
- Computer literacy
- Office
- Communication skills
Quick Apply
Customer Service Representative
North West Labs —Southfield, MI
- $19 - $22 an hour
- Full-time
- Writing skills
- Analysis skills
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Angela Hughes - State Farm Agent —Detroit, MI
- $17 - $23 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Tuition reimbursement
- Paid time off
Quick Apply
Customer Service Representative (CSR)
Ecotelligent Homes —Farmington Hills, MI
- $20 - $24 an hour
- Full-time
- Hybrid work
- CRM software
- 1 year
- Communication skills
- Paid training
- Paid holidays
Quick Apply
1d
Customer Experience Specialist (Novi, MI)
Caesarstone —Detroit, MI
- $21 - $26 an hour
- Overtime
- Inventory management
- Writing skills
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Representative
Percepta —Dearborn, MI
- $16 - $22 an hour
- Sales
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
CSR/Teller - East Dearborn, MI - Full-Time
Fifth Third Bank —Dearborn, MI
- Full-time
- Office
- High school diploma or GED
- Entry level
8d
Concierge Customer Service Representative
Percepta —Dearborn, MI
- $16 - $22 an hour
- Sales
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Customer Service Representative - Retail
Hart Medical Equipment —Southfield, MI
- Full-time
- Computer literacy
- High school diploma or GED
- Cleaning
Quick Apply
Customer Service Representative
Safety Serve LLC —Farmington Hills, MI
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays

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Route Service Representative - UniFirst

UniFirst -
Pontiac, MI

Apply Now

Job Details

Full-time
12 days ago

Benefits

Profit sharing
Health insurance
Tuition reimbursement
Paid time off
401(k) matching
Employee discount
Opportunities for advancement
Life insurance

Qualifications

Customer communication
DOT (Department of Transportation) regulations
Driver's License

Full Job Description

At UniFirst, we Always Deliver—for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This is a dynamic role for someone who enjoys being on the move, engaging with customers, and taking ownership of their route.

You’ll manage deliveries and pickups, grow your customer accounts, and work independently while representing a company with a strong culture and a nationwide presence. If you’re customer-focused, motivated, and ready to thrive in a field-based service role, this could be your next great opportunity.

What Your Role Entails:

Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily.
Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
Deliver Consistent, Reliable Service: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction.
Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience.
Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential.
Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards.
Maintain a Predictable Schedule: Monday–Friday daytime hours with no nights, weekends – servicing the same route and customers each week to build consistency and trust.

Core Competencies

Customer-Centric Mindset & Relationship Building: You consistently deliver outstanding service that exceeds expectations, building lasting trust with every customer on your route. You understand that each interaction is an opportunity to strengthen relationships and grow business.
Time Management, Route Efficiency & Safety Awareness: You manage your route with precision, balancing timely deliveries and pickups with safe driving practices. You maintain a consistent schedule, handle unexpected challenges with ease, and ensure each stop receives the same level of quality service and care.
Dependability, Problem-Solving & Professional Communication: You take ownership of your responsibilities, showing up prepared, following through on commitments, and representing UniFirst with professionalism. You communicate effectively with customers and internal teams, quickly addressing needs or concerns, and finding solutions that support both service excellence and business growth.
Sales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. You approach upselling as a way to strengthen customer relationships, ensuring their needs are met with the right solutions at the right time.

Why You’ll Enjoy This Role

Consistent Customer Connections: Service the same set of customers on your dedicated route, building trust and strong, long-term relationships.
Earning from Day One: This is a commissioned role from your first day in the field, with your income growing as you expand and upsell your route.
Make a Direct Impact: Be the face of UniFirst for your customers—delivering great service, resolving issues, and helping their businesses succeed.

Qualifications

What You Bring to UniFirst

Driver’s License & Safe Driving Record: Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation.
DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam.
Educational Requirements: High school diploma, GED, or military service required.
Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!
Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

You Will Benefit From:

Competitive Compensation: Competitive wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more.
Training & Development: Formal training through our SCP program to set you up for success as an RSR
Career Development: Continuous training and growth opportunities
Company Culture: A supportive and inclusive workplace rooted in a strong sense of community
Stability & Work-Life Balance: Monday–Friday daytime schedule, no nights or weekends
Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives.

Join UniFirst for a Rewarding Career
At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we’d love to hear from you!

About UniFirst
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at [email protected] or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at (800) 213-8979 to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

Apply Now

Refine Your Search

customer support representative jobs in detroit, mi

Route Service Representative - UniFirst

CUSTOMER SERVICE REP

Customer Service Representative (Travel Enthusiast) - On-Site

Customer Service Representative

Customer Service Representative

Customer Service Representative

Patient Services Representative

Clinic Service Representative (Emergency Department-Plymouth 3rd Shift) Fulltime

Government Programs Customer Service Representative

Clinic Service Representative- Full Time- Taylor Central Desk

Resident Services

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative (CSR)

Customer Experience Specialist (Novi, MI)

Customer Service Representative

CSR/Teller - East Dearborn, MI - Full-Time

Concierge Customer Service Representative

Customer Service Representative - Retail

Customer Service Representative

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