Top 68 Hotel front desk Jobs in Detroit, Mi

Front Desk Agent - Hotel Indigo Detroit
Hotel Indigo Detroir —Detroit, MI
- $16 - $17 an hour
- Online Application
- Word processing
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent Front Desk - FT
MotorCity Casino Hotel —Detroit, MI
- $18.30 an hour
- Full-time
- Mid-level
- Windows
- Hotel
- Free parking
- Health insurance
Quick Apply
Guest Service Agent Front Desk - PT
MotorCity Casino Hotel —Detroit, MI
- $18.30 an hour
- Part-time
- Mid-level
- Windows
- Hotel
Quick Apply
Front Desk Agent
Marriott International, Inc —Dearborn, MI
- $20.18 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
PBX Agent
Marriott International, Inc —Dearborn, MI
- $20.18 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Bellman
Marriott International, Inc —Dearborn, MI
- $19.18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
2d
Guest Service Agent / Front Desk
Hyatt House Royal Oak / Birmingham, MI —Royal Oak, MI
- $16 - $18 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
7d
Front Desk Attendant Part Time/Full Time 3pm-11pm, 11pm-7am
Hotel Royal Oak —Royal Oak, MI
- $29,952 - $39,520 a year
- Overnight shift
- Bar
- Hotel
- 21 years or older
Quick Apply
Night Auditor
Marriott International, Inc —Troy, MI
- $22 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
9d
Front Desk Agent
Howard Johnson Hotel —Romulus, MI
- $18 - $19 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Health insurance
- Employee discount
Quick Apply
Night Auditor-Part Time
PONTCHARTRAIN DETROIT HOTEL LLC —Detroit, MI
- Part-time
- Microsoft Outlook
- Hotel
- High school diploma or GED
- Free parking
- Flexible schedule
Quick Apply
Hotel Front Desk Receptionist
Skyline Hotel Detroit Airport, SureStay Collection by BW —Romulus, MI
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Night Audit ("Auditor/a de Turno Nocturno")
AC Detroit at the Bonstelle —Detroit, MI
- Part-time
- Computer literacy
- Writing skills
- Windows
Quick Apply
10d
Hotel Front Desk Agent
American Hospitality Partners LLC —Romulus, MI
- $14 - $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- In-person
- Employee discount
Quick Apply
Guest Experience Specialist
Marriott International, Inc —Warren, MI
- $15.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
Night Auditor/Front Desk Agent
TownePlace Suites Marriot Hotel —Allen Park, MI
- $14 - $15 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee discount
Quick Apply
FRONT DESK
NORTHERN HOTELS GROUP, LLC —Taylor, MI
- $14.25 - $15.00 an hour
- Hotel
- Typing
- Entry level
Quick Apply
2d
Front Office Director
Hilton Garden Inn Detroit Downtown —Detroit, MI
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Hotel Front Desk Clerk
Wingate Utica Hotel —Utica, MI
- $16 - $17 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Health insurance
Quick Apply
Guest Service Agent
Hampton Inn Livonia —Livonia, MI
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply

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hotel front desk jobs near detroit, mi

Front Desk Agent - Hotel Indigo Detroit

Hotel Indigo Detroir
Detroit, MI

Quick Apply

Job Details

Full-time
$16 - $17 an hour

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Computer operation
Hotel and accommodations payment processing
Confidential information handling
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Word processing
Computer literacy
Office cleaning
Greeting customers
Answering guest questions
Hotel room assignment management
Store opening/closing procedures
Fax machines
Mail management
Customer engagement
Hotel emergency procedures
Property management systems (PMS)
Mail processing
Faxing
Balancing end-of-day transactions
Entry level
Client interaction via phone calls

Full Job Description

Work today, get paid tomorrow! Tired of waiting for your paycheck? We hear you!
We believe that if you put in the hard work today, you should be able to enjoy the rewards tomorrow. That is why we partner with ZayZoon to offer our team members Earned Wage Access.

No more stressing over unexpected bills, expensive payday loans, or waiting out a long pay cycle. Work your shift, open the app, and cash out up to 50% of your earnings the very next day. It is your money! You earned it, so you choose when to use it!

Why Meyer Jabara Hotels?

Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented hospitality professionals who consistently deliver exceptional results. Our Associates are encouraged to reach their fullest potential by creating a differentiated guest experience while driving outstanding bottomline performance.

Job Title: Front Desk Agent

Department: Front Office

Reports to: Anthony Harvey

Rate of Pay: $16 - $17/ hour

Position Summary:

Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following hotel standards of aggressive hospitality and adhering to guidelines and procedures.

Essential Functions:

Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform with standard.

Handle all duties according to hotel policies, procedures, internal rules and standards.
Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
Get a daily briefing about extra ordinary events to effectively deal with all foreseen situations on a daily basis.
Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
Follow all cash handling and banking procedures to check out all customers efficiently.
Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.
Operate MARSHA and PMS, take same day reservations and know how to enter a reservation in MARSHA.
Perform guest registration and room assignment and accommodate special requests of all customers.
Be knowledgeable about Hotel Rewards and other frequent traveler programs.
Know how to follow all hospitality guidelines.
Answer the phones according to the standards of proper etiquette and as fast as possible (no more than three rings).
Know how to handle safe deposit boxes.
Handle mail and messages properly and on a confidential basis.
Know how to handle safe deposit boxes.
Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the "Guest Response Program" procedures.
Assist fellow associates in their jobs to ensure that all jobs are done on time.
Have knowledge about all emergency procedures and know how to act on them.
Be flexible in regard to work schedule.
Use your PMS password with discretion; log off the terminal when leaving the area.
Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
Ensure proper credit when checking out guests and provide the guests with a 0 balance folio.
Handle late charges according to the procedure.
Bank out at the end of the shift by following the blind drop procedures strictly. The front desk manager will always verify the shift closing and enter the drop in the system.
Manager will always verify the shift closing and enter the drop in the system.
When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
Report any unusual occurrences or requests to the manager.
At all times strive to represent the hotel in the most professional manner.
Be disciplined at all times, stand alert and tall at the front desk, greet guests immediately and offer assistance before the Guest needs to ask. Focus your total attention to the customers.
Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations.
Must be able to maintain confidentiality of information.

Experience:

Has hotel knowledge: hours of operation, staff, property information, and services.
Trained on the PMS for hotel
Trained how to talk with guests
Has basic computer knowledge: Word, Excel, Power point, internet

Skills:

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Computer literate, have a professional yet friendly manner and good customer service skills. Candidates should have the confidence to make decisions, and a strong ability to concentrate and work under pressure and to handle multiple tasks at the same time.

Physical Job Requirements:

Read and visually verify information in a variety of formats; stand or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance. Perform other reasonable job duties as requested by Supervisors

Environment:

Works indoors: front desk, Greatroom, back office, and guest rooms

Equipment:

Computer, fax, scanner, printer, bell cart

Do you have what it takes for this job?At Meyer Jabara Hotels, our mission is to honor, host and create memorable moments and make true connections. This is part of what we call the J-Quality!
We do this by creating an environment whereby all associates accept empowerment and ownership to go above and beyond for all of our guests.

Are you a dynamic, enthusiastic, and guest-focused individual with a passion for the hospitality industry? If so, we have an exciting opportunity for you to begin your Journey with us and show us your J-Quality!

Test your JQ and see if you have what it takes to be a part of our team!

If you believe you have the J-Quality please click through to apply!

What is your JQ?https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

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Refine Your Search

hotel front desk jobs in detroit, mi

Front Desk Agent - Hotel Indigo Detroit

Guest Service Agent Front Desk - FT

Guest Service Agent Front Desk - PT

Front Desk Agent

PBX Agent

Bellman

Guest Service Agent / Front Desk

Front Desk Attendant Part Time/Full Time 3pm-11pm, 11pm-7am

Night Auditor

Front Desk Agent

Night Auditor-Part Time

Hotel Front Desk Receptionist

Night Audit ("Auditor/a de Turno Nocturno")

Hotel Front Desk Agent

Guest Experience Specialist

Night Auditor/Front Desk Agent

FRONT DESK

Front Office Director

Hotel Front Desk Clerk

Guest Service Agent

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