Top 1494 Program support representative Jobs in Detroit, Mi

Account Executive
CDK Global —Detroit, MI
- $70,000 - $72,000 a year
- Full-time
- Mid-level
- Windows
- Travel
- Health insurance
- Dental insurance
Client Service Representative
First Insurance Corporation —Taylor, MI
- $45,000 - $55,000 a year
- Full-time
- Background check
- Hospitality
- Customer service
- Paid training
- On-the-job training
Quick Apply
Customer Care Metalworking Tech Support Representative
MSC —Southfield, MI
- $19.12 - $30.04 an hour
- Full-time
- 5 years
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Sales Executive - Service
Draeger, Inc. —Detroit, MI
- $65,000 a year
- Remote
- Microsoft Outlook
- Up to 50% travel
- Bachelor of Science
- Free parking
- Paid holidays
10d
Customer Care Representative - Regional Omnichannel
MSC —Southfield, MI
- $16.78 - $26.39 an hour
- Full-time
- Salesforce
- Writing skills
- English
- Paid holidays
- Health insurance
Safety Associate
WestRock —Detroit, MI
- $26 - $28 an hour
- Overtime
- Bilingual
- Microsoft Word
- CPR Certification
- AD&D insurance
- Paid holidays
Client Service Representative
NFP Corp —Sterling Heights, MI
- $45,000 - $57,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
FRONT DESK REPRESENTATIVE
Hollywood Casino at Greektown —Detroit, MI
- $18.29 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Health insurance
- Paid time off
6d
Customer Service Representative
Pacific Rise Co —Detroit, MI
- $18 - $28 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Compliance Representative
Detroit Land Bank Authority —Detroit, MI
- $20.62 - $27.84 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Patient Registration Rep - Patient Access - Multiple Locations
Henry Ford Health —Detroit, MI
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
1d
Store Support
Home Depot —Detroit, MI
- Entry level
- Time management
Community Outreach Representative(MI)
Verdugo Strategies LLC —Detroit, MI
- Part-time
- 18 years or older
- Customer service
- Ability to walk for extended periods
- Opportunities for advancement
Quick Apply
Front Desk
ProSmile —Dearborn, MI
- Full-time
- Dental office
- High school diploma or GED
- Computer skills
- Health savings account
- AD&D insurance
7d
Customer Service Representative
PTI Quality Containment Solutions —Detroit, MI
- $18 - $24 an hour
- Full-time
- Google Workspace
- Oracle
- Customer service
- Health insurance
- Dental insurance
Quick Apply
4d
Ramp Agent (Customer Service Agent) - DTW
Delta Airlines —Detroit, MI
- From $20.55 an hour
- Full-time
- 18 years or older
- High school
- Customer service
- Paid parental leave
- Paid holidays
9d
Healthcare Claims/Member Services Representative
MITEC Solutions Inc. —Allen Park, MI
- $17 - $19 an hour
- Full-time
- Background check
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
9d
Contract Customer Service Rep
Detroit Land Bank Authority —Detroit, MI
- $22 an hour
- Contract
- Background check
- Microsoft Outlook
- Research
Care Team Representative
Sedgwick —Southfield, MI
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance
Patient Services Representative (Medical Receptionist)
Beaumont Urgent Care —Allen Park, MI
- $17 an hour
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
11d

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Account Executive

CDK Global -
Detroit, MI

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Job Details

Full-time
$70,000 - $72,000 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Objection handling (sales technique)
Computer operation
Customer communication
Windows
Managing clients in a customer support role
Computer networking
Productivity software

Full Job Description

Remote/Field: To be considered, candidates must live in Michigan and be open to 75% travel in the area.

About Us:

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance

Position Summary:

The Account Executive is responsible for successfully coordinating and installing the Computer Vehicle Registration (CVR) products into new and existing clients in our Michigan (Detroit) area. Additionally responsible for providing in-person training and ongoing support to increase transaction volume, driving CVR revenue through customer process and product satisfaction, seeking out untapped revenue potential with existing customers, and conveying CVR value to our customers' management.

Position Responsibilities:

Demonstrate, and apply on a daily basis, a solid knowledge of coordinating a successful pre-install meeting, scheduling and conducting installs, independently and in a timely manner with complete client satisfaction.
Exhibit ability to clearly and tactfully articulate CVR value and opportunity for existing and potential customers. Integrate work and communications with CVR Territory Managers to ensure all opportunities can be seized to enhance CVR revenue.
Provide initial user training and retraining as requested by client.
Demonstrate the ability to interface directly with the State DMV
Provide on-going customer support by visiting each client on a regular basis, to be defined by management.
Consistently demonstrate ability to analyze client volume, seek out untapped CVR revenue opportunity, present CVR value to key customer stakeholders, and overcome objections to increasing EVR volume.
Maintain frequent communication with Territory Manager (Sales) to maximize utilization by paying attention to individual client needs and/or the reason they contracted CVR for business.
Initiate, foster and grow relationships with key client representatives through frequent proactive contact.
Ensure revenue-generating opportunities are acted upon with urgency, being resourceful to find and implement best practices.
Display professional, enthusiastic, and ethical attitude when dealing with client, associates and management.
Complete required reports in a timely and accurate manner as required by the Regional Director of Operations.
Prepare for, participate in, or lead both internal and customer-facing meetings and training sessions as required. These may be with General Managers and/or Dealer Principal, or other executives of CVR customers or State agencies.
Maintain and grow industry network of key contacts to mine competitive accounts for handoff to Sales team.
PC hardware and software proficiency is required, including Microsoft Office proficiency, Windows operating systems, and light networking
Expertise of CVR's integration products, including but not limited to, Dealer Management System extract data-mapping, CVR Journal Express accounting Interface installation/configuration/operation, and the initial installation/configuration of CVR's integration products on the Dealer Management System screens is a plus.

Required Skills/Abilities:

PC hardware and software proficiency is required, including Microsoft Office proficiency, Windows operating systems, and light networking
Demonstrate salesmanship and the ability to influence and overcome objections while increasing client confidence.
Be well organized and ensure all CVR/CDK accounts and internet-logons are maintained daily.
1-3 years of Industry/Dealership knowledge highly desirable
Communicates effectively (both oral and written), clearly, concisely and timely to enhance training experience of users
Time management; efficient utilization of time and ability to prioritize
Ability to communicate at all levels of an Automobile Dealership
Takes responsibility for the outcome of assigned duties and installs.
75% travel to meet with customers and business partners
Provide on-going customer support by visiting each client on a regular basis, to be defined by management.

Salary Range: $70,000 - $72,000 + 7% yearly target bonus

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.

Apply Now

Refine Your Search

program support representative jobs in detroit, mi

Account Executive

Client Service Representative

Customer Care Metalworking Tech Support Representative

Sales Executive - Service

Customer Care Representative - Regional Omnichannel

Safety Associate

Client Service Representative

FRONT DESK REPRESENTATIVE

Customer Service Representative

Compliance Representative

Patient Registration Rep - Patient Access - Multiple Locations

Store Support

Community Outreach Representative(MI)

Front Desk

Customer Service Representative

Ramp Agent (Customer Service Agent) - DTW

Healthcare Claims/Member Services Representative

Contract Customer Service Rep

Care Team Representative

Patient Services Representative (Medical Receptionist)

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