Top 35 Remote automotive Jobs in Detroit, Mi

Contact Center Team Lead (local only considered)
Renkim Corporation —Michigan
- From $21 an hour
- 8 hour shift
- Remote
- Bilingual
- Customer service
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Outside Sales Representative
PASONA N A, INC. —Detroit, MI
- $70,000 - $100,000 a year
- Full-time
- Remote
- English
- Mid-level
- 3 years
Special Operations Website Specialist (SpecOps)
Team Velocity —Detroit, MI
- From $65,000 a year
- Online Application
- Remote
- 3 years
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Web Traffic Analytics & Akamai Bot Management Specialist
Team Velocity —Detroit, MI
- $90,000 - $110,000 a year
- Online Application
- Remote
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Software Developer
Flex-N-Gate —Warren, MI
- Full-time
- Remote
- Computer science
- Computer Science
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
14d
Auto Subrogation Specialist
Latitude Subrogation Services —Bloomfield Hills, MI
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply
8d
C++ Developer - Automotive - Remote Opportunity
Alten Calsoft Labs —Detroit, MI
- Remote
- Mid-level
Quick Apply
Industry Client Partner-Automotive (US Remote)
UST —Detroit, MI
- $150,000 - $225,000 a year
- Full-time
- Remote
- 11+ years
- Contracts
- Fair chance
- Paid jury duty
- Health savings account
Quick Apply
2d
Sr Export Control Analyst
Bosch Group —Farmington Hills, MI
- $114,000 - $132,000 a year
- Full-time
- Remote
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
Automotive Direct Sales - Michigan (Greater Detroit Area)
Wurth Elektronik —Detroit, MI
- Remote
- Mid-level
District Sales Manager
Wurth USA Inc. Automotive Division —Detroit, MI
- $80,000 - $120,000 a year
- Online Application
- Remote
- Microsoft Outlook
- Mid-level
- Travel
- Health insurance
- Dental insurance
Project Manager
GP Strategies Corporation —Troy, MI
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
14d
Functional Safety Specialist - Automotive - Remote Opportunity
Alten Calsoft Labs —Detroit, MI
- Remote
- Software development
- Senior level
Quick Apply
Project Manager- Automotive | Weldonit
WeldonIT —Detroit, MI
- $110,000 - $130,000 a year
- Remote
- 5 years
- Engineering
- Team management
- Health insurance
- Paid time off
Business Development Manager, OEM Automotive
Stanley Black & Decker —Troy, MI
- $84,000 - $156,000 a year
- Full-time
- Remote
- Engineering
- Mid-level
- 3 years
- Wellness program
- Employee stock purchase plan
Auto Key Accounts Manager - Fluid Routing Management
HellermannTyton —Southfield, MI
- Full-time
- Remote
- Background check
- Pass drug screening
- Criminal background check
Quick Apply
Client Manager
J.D. Power —Troy, MI
- $126,000 - $130,000 a year
- Email
- Remote
- Public speaking
- Mid-level
- 3 years
8d
Racing and Performance Specialist
Percepta —Dearborn, MI
- Remote
- ASE Certification
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
6d
Zone Business Consultant
Costco Auto Program —Detroit, MI
- $80,000 - $90,000 a year
- Full-time
- Remote
- 7 years
- Microsoft Outlook
- Up to 50% travel
Quick Apply
Junior Key Account Manager (Automotive)
IMI Plc - Legacy Precision —Rochester Hills, MI
- Full-time
- Remote
- Engineering
- Microsoft Office
- Business

I want to receive the latest job alert for remote automotive in detroit, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

remote automotive jobs near detroit, mi

Key Account Manager jobs in Rochester Hills, MI

Project Manager jobs in Detroit, MI

Software Engineer jobs in Warren, MI

District Sales Manager jobs in Detroit, MI

Project Manager jobs in Troy, MI

Operations Associate jobs in Detroit, MI

Key Account Manager jobs in Southfield, MI

Automotive Customer Service jobs in Detroit, MI

Outside Sales Representative jobs in Detroit, MI

Automotive Technician jobs in Bloomfield Hills, MI

Business Development Manager jobs in Troy, MI

Case Manager jobs in Arizona

Key Account Manager jobs in West Bloomfield Township, MI

Key Account Manager jobs in Tysons Corner, VA

Community Manager jobs in Orlando, FL

Event Manager jobs in Greenville, SC

Key Account Manager jobs in Pennsylvania

Key Account Manager jobs in Tea, SD

Project Manager jobs in Temecula, CA

Project Manager jobs in Maryland

Contact Center Team Lead (local only considered)

Renkim Corporation
Michigan

Quick Apply

Job Details

Full-time
From $21 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Referral program

Qualifications

Bilingual
French
Computer operation
Customer service
Computer literacy
English
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Computer skills
Typing

Full Job Description

MUST BE LOCATED IN METRO DETROIT. NO OUT OF STATE APPLICANTS PLEASE. TRAINING IS DONE IN THE OFFICE AND ONE DAY IN OFFICE REQUIREMENT.

Must be available to work 8 am - 8 pm after training. Will work one Saturday a quarter. Serious and qualified candidates only.

RENKIM IS A 100% EMPLOYEE-OWNED COMPANY IN SOUTHGATE, MI. AFTER 1 YEAR OF EMPLOYMENT YOU BECOME AN OWNER AND ARE ELIGIBLE FOR COMPANY STOCK! COME JOIN OUR GREAT TEAM! We provide 15 PTO days in your first year (after 3 months of employment), 7 paid holidays and employer provided life insurance, short & long term disability insurance.

Job Summary:

Plans, directs, communicates and coordinates Contact Center activities in support of Field Service Actions as determined by client/project to ensure that goals or objectives are accomplished within SLA parameters. Provide U. S. and Canadian dealers and customers with prompt and efficient administrative and technical customer support in a professional manner, including processing requests via various contact channels, meeting defined metrics, and documenting incoming calls and web contacts concerning technical and/or administrative requests/issues.

Essential Duties:

· Provides direct specialized support for high profile programs.

· Assists in developing processes unique to Field Service Actions.

· Use additional resources and escalation points including diagnostic information, technical manuals, and call history log to find solutions for complex to high level issues; consult with Recall Analyst team members as necessary.

· Recommend changes to departmental policies and procedures to improve support services provided to the customer.

· Provide recommendations regarding the resolution of recurring problems. Assist in the formulation of problem-solving techniques for newly discovered issues.

· Using Ford RS&P guidelines aid in developing guidelines for financial and non-financial related damage approval based on specific Field Service Actions.

· Field, manage and provide dealer direction on escalated claiming concern inquiries, such as reopen/close requests or I002 rejections.

· Expert in using various Ford applications, for example FMCdealer, COPS, MMP, GCAMP, OWS and PTS.

· Handles escalated contacts from Agents, Contact Center Manager or client-related requests either written or verbal requests.

· Ensures SLA requirements are met by monitoring real time inbound calls and web contacts.

· Maintains ongoing expert knowledge of all active Ford Contact Center projects. Shared responsibility with Contact Center supervisory personnel to provide coverage of other Contact Center Team Leader’s during period of absences.

· Responsible for enforcing policies and procedures in absence of management personnel.

· Provides new and ongoing Contact Agent training and facilitates in huddles.

· Completes scheduled staff monitoring activities for evaluative and diagnostic purposes using side-by-side review; silent monitoring or inspecting closed web contacts.

· Must be punctual, have acceptable attendance record, and work overtime, when necessary. Must be able to work a flexible schedule which includes all hours of Contact Center operation.

· Responsible for the direction and coordination of assigned Contact Center Agents and Senior Contact Center Agents.

· Responsibilities include developing other Contact Center Agents or Senior Contact Center Agents, planning, assigning, and directing work.

· Must be punctual, have acceptable attendance record, and work overtime, when necessary. Must be able to work a flexible schedule which includes all hours of Contact Center operation.

· Hybrid remote work allowed as determined by Supervisor.

· Professional and respectful conduct and communication at all times in the workplace; and at work-related events.

· Sitting for long periods of time.

· Operate standard office equipment

· Able to see monitor and use keyboard/mouse.

· All other duties as assigned by Renkim Management.

Qualifications/Experience:

· Minimum high school diploma required.

· Associated degree desired or 4-6 years call center experience.

· Previous experience supporting customers through phone and email preferred.

· Strong problem solving, troubleshooting experience.

Required Skills/Abilities:

· Capability to read, write and comprehend instructions, short correspondence and memos.

· Ability to read, analyze and interpret general business procedures.

· Experience working in the automotive industry an asset.

· Highly organized, detail oriented and able to thrive in constant-changing environment.

· Ability to understand and communicate technical procedures as related to specific Field Service Actions.

· Exceptional verbal and written communication skills and ability to document troubleshooting reference materials.

· Manage and diffuse internal and external difficult situations.

· Work well with others in a constantly changing team environment.

· Fluent in English required.

· Strong computer and Internet skills.

· Strong Customer Service skills.

· Willingness and ability to quickly learn new processes.

· Ability to troubleshoot.

· Ability to advise and educate agents and customers in a way they can understand. Possess patience to work through technical issues.

· Ability to work with minimum supervision, to multi-task, problem-solve and to prioritize.

· Demonstrates persistence, overcomes obstacles, and strives to improve skills and achieve goals.

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 40.0 – 50.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Shift:

8 hour shift

Education:

High school or equivalent (Preferred)

Experience:

Call Center: 2 years (Required)

Location:

Michigan (Required)

Work Location: Remote

Quick Apply

Refine Your Search

remote automotive jobs in detroit, mi

Contact Center Team Lead (local only considered)

Outside Sales Representative

Special Operations Website Specialist (SpecOps)

Web Traffic Analytics & Akamai Bot Management Specialist

Software Developer

Auto Subrogation Specialist

C++ Developer - Automotive - Remote Opportunity

Industry Client Partner-Automotive (US Remote)

Sr Export Control Analyst

Automotive Direct Sales - Michigan (Greater Detroit Area)

District Sales Manager

Project Manager

Functional Safety Specialist - Automotive - Remote Opportunity

Project Manager- Automotive | Weldonit

Business Development Manager, OEM Automotive

Auto Key Accounts Manager - Fluid Routing Management

Client Manager

Racing and Performance Specialist

Zone Business Consultant

Junior Key Account Manager (Automotive)

I want to receive the latest job alert for remote automotive in detroit, mi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected