Top 192 Senior operations technician Jobs in Detroit, Mi

Senior Manager, Field Recall Program Management & Operations
Ford Motor Company —Allen Park, MI
- $141,700 - $268,300 a year
- Online Application
- Hybrid work
- 3 years
- Master's degree
- Presentation skills
- Paid parental leave
- Paid holidays
3d
Part-Time Community Coordinator II (Village Center)
WinnCompanies —Detroit, MI
- $22 - $24 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
8d
Senior Technician - Carpentry
Grounded RV —Detroit, MI
- $24 - $28 an hour
- Full-time
- Forklift
- High school diploma or GED
- Team management
- Health insurance
- Paid time off
Quick Apply
Lead HVAC Technician
The JPI Group —Southfield, MI
- $72,000 - $83,200 a year
- Full-time
- Background check
- Clean driving record
- Residential
- Fuel card
- Health savings account
Quick Apply
5d
Senior Product Engineer
HI-LEX CONTROLS INC —Rochester Hills, MI
- Full-time
- Office
- Mentoring
- Senior level
Quick Apply
Associate Test Technician
Muviq —Sterling Heights, MI
- Full-time
- Background check
- Engineering
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Sr. Manufacturing Engineer
Aerostar Manufacturing —Romulus, MI
- Full-time
- CAD
- 3 years
- Supervising experience
- Health insurance
- 401(k)
Quick Apply
3d
Senior Industrial Technician (Travel Team)
D-Riven Engineered Solutions —Canton, MI
- $26 - $30 an hour
- Overtime
- 7 years
- Basic math
- Dry van
- Health insurance
- Dental insurance
Quick Apply
Senior Substation Engineer
SEL Engineering Services, Inc. —Plymouth, MI
- $136,100 - $170,300 a year
- Full-time
- Management
- Bachelor of Science
- System design
- Paid holidays
- Disability insurance
Quick Apply
Survey Crew Chief
SME —Plymouth, MI
- Overtime
- High school
- Construction site
- 5 years
- Profit sharing
- Health insurance
Quick Apply
Field Technician, travelling - Industrial Automation & Robotics
Miller Resource Group —Livonia, MI
- $30 - $40 an hour
- Overtime
- Clean driving record
- Customer service
- Mid-level
- Paid training
- Paid holidays
1d
Automotive Senior Technician
Firestone Complete Auto Care —Allen Park, MI
- $21.63 - $30.85 an hour
- Full-time
- Customer service
- 3 years
- Driver's License
- Paid training
- Paid holidays
Diesel Mechanic
PADNOS —Roseville, MI
- Full-time
- 18 years or older
- Military
- Pass drug screening
- Profit sharing
- Health insurance
Quick Apply
7d
Technical Support Case Analyst
Ford Motor Company —Allen Park, MI
- $55,020 - $92,580 a year
- Online Application
- Hybrid work
- ASE Certification
- Dealership
- Research
- Paid parental leave
- Health insurance
PATIENT SERVICES MANAGER
TouchPoint —Detroit, MI
- Full-time
- Acute care
- Background check
- Hospital
- Commuter assistance
- Paid parental leave
Quick Apply
Floor Care Technician Karmanos Cancer Center Det.
Powerlink —Detroit, MI
- From $18.12 an hour
- Urgently hiring
- High school diploma or GED
- Long term care
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Senior OEM Paint Shop Consultant
VSE CONSULTING GROUP LLC —Detroit, MI
- Full-time
- Up to 50% travel
- Engineering
- Travel
Quick Apply
Associate Director, District Operations and Maintenance
Wayne State University —Detroit, MI
- Up to $90,000 a year
- Full-time
- Background check
- 5 years
- Office
Part Time District Manager
Resident Salon Services —Southfield, MI
- Part-time
- Cosmetology License
- Microsoft Outlook
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
Senior Industrial Maintenance Technician 3rd Shift
WM —Detroit, MI
- $29 - $38 an hour
- Weekends as needed
- 18 years or older
- Pass drug screening
- Ability to lift 50 pounds
- Paid training
- Employee stock purchase plan

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Senior Manager, Field Recall Program Management & Operations

Ford Motor Company -
Allen Park, MI

Apply Now

Job Details

Full-time
$141,700 - $268,300 a year
3 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
Employee discount
Prescription drug insurance

Qualifications

Metrics Reporting
Leadership development
Team development
Key Performance Indicators
Bachelor's degree
Leading team collaboration initiatives
Quality control problem-solving
Data-driven problem-solving
Presentation creation
Progress management
Cross-functional team management
Project stakeholder communication
Negotiation
Cross-functional communication
Failure analysis

Full Job Description

Overview

At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.

Job Type: Full time
Work Type: Hybrid

Senior Manager, Field Recall Program Management & Operations

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

In this position...

The Senior Manager, Field Service Action Program Management & Operations is a critical enterprise leadership role accountable for the strategy, governance, transformation, and end-to-end execution of Ford's Safety Recalls, Compliance Recalls, Emissions Campaigns, and Customer Satisfaction Programs.

Leading a multidisciplinary organization and providing strategic direction to the Special Service Support Center, this leader will establish priorities, allocate resources, and develop talent across a complex, high-volume caseload of investigations and campaigns — fostering a culture of innovation and continuous improvement, and leveraging new technologies and data to simplify processes and elevate the dealer and customer experience.

As the senior Voice of Service, this leader ensures field repair solutions are safe, technically robust, and dealership-practical, owning program readiness from early investigation through launch and post-launch support while balancing speed, quality, compliance, and risk.

This role serves as a senior cross-functional integrator, decision-maker, and escalation point across Engineering, Quality, Safety, Legal, Warranty, Logistics, Field Operations, and the dealer network — requiring strategic thinking, executive presence, and the ability to inspire innovation, lead transformation, and align stakeholders around complex, high-impact decisions.

What you'll do...

Investigation & Campaign Prioritization — Oversee a dynamic, high-volume caseload of issue investigations and campaigns, setting clear priorities and allocating resources across concurrent initiatives; maintain strong command of individual program details, status, and performance metrics.
Process & Quality Discipline — Ensure key processes are documented, standardized, and repeatable; hold deliverables to a high standard of quality and rigor before senior review.
Continuous Improvement & Technology Enablement — Champion a culture of innovation; stay current on emerging technologies and data tools, and drive their adoption to increase efficiency, quality, and the dealer/customer experience.
Executive Communication — Develop and deliver polished, executive-ready presentations; translate complex technical and operational issues into clear narratives for leadership, dealer, and customer audiences.
Cross-Functional Leadership & Voice of Service — Serve as the senior escalation point and decision-maker across Engineering, Quality, Safety, Legal, Warranty, Logistics, and Field Operations; provide strategic direction to the Special Service Support Center (SSSC).
Program Execution — Own FSA program readiness and execution from early investigation through launch and post-launch support, balancing speed, quality, compliance, and business risk across multiple concurrent programs.
Talent Development & Succession Planning — Assess team capability and potential with rigor; build a deliberate pipeline of future leaders as a core measure of organizational strength.

You'll have...

Bachelor's degree
5+ years of progressive experience in automotive service operations, quality engineering, or dealership field operations.
5+ years leading teams and cross-functional operations, with demonstrated skill in assessing talent, building high-performing teams, and developing future leaders.
5+ years of experience presenting and translating complex data into clear, executive-ready narratives.
3+ years of experience with advanced analytical and problem-solving skills, with experience applying structured methodologies (e.g., root cause analysis, 8D, DMAIC) to complex technical or operational issues.
3+ years of experience with program management principles, with a proven track record of orchestrating complex, multi-layered, time-sensitive initiatives from concept through execution.
3+ years of experience tracking and acting on operational metrics/KPIs to drive proactive decision-making.
3+ years of experience influencing and negotiating across diverse, senior stakeholder groups (Warranty, Legal, Safety, Engineering, Logistics).

Even better, you may have...

Master's degree preferred.
Strong process discipline, with experience formalizing and documenting scalable operational workflows.
Six Sigma Green Belt or Black Belt certification.
Experience with technology or data tools applied to operational efficiency (e.g., automation, analytics, AI-assisted diagnostics).
Experience engaging with automotive regulatory bodies (NHTSA, EPA, CARB) or the Automotive Safety Office.
Direct experience with dealership service operations, technician workflows, or warranty administration/claims processes.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

This position is leadership level 5 and ranges from $141,700-$268,300.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/LL5

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid#LI-MK1

Apply Now

Refine Your Search

senior operations technician jobs in detroit, mi

Senior Manager, Field Recall Program Management & Operations

Part-Time Community Coordinator II (Village Center)

Senior Technician - Carpentry

Lead HVAC Technician

Senior Product Engineer

Associate Test Technician

Sr. Manufacturing Engineer

Senior Industrial Technician (Travel Team)

Senior Substation Engineer

Survey Crew Chief

Field Technician, travelling - Industrial Automation & Robotics

Automotive Senior Technician

Diesel Mechanic

Technical Support Case Analyst

PATIENT SERVICES MANAGER

Floor Care Technician Karmanos Cancer Center Det.

Senior OEM Paint Shop Consultant

Associate Director, District Operations and Maintenance

Part Time District Manager

Senior Industrial Maintenance Technician 3rd Shift

I want to receive the latest job alert for senior operations technician in detroit, mi

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