Top 2734 customer experience representative Jobs in detroit mi

Energy Assistance Program Team Support Manager
Society of St. Vincent de Paul Detroit —Detroit, MI
- $27 - $31 an hour
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Event Sales Manager
Perfect Game —Farmington, MI
- $55,000 - $70,000 a year
- Weekends as needed
- Background check
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
New Home Sales Representative
Robertson Brothers Homes —Detroit, MI
- $50,000 - $150,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Real Estate License
- Health insurance
- 401(k)
Quick Apply
Customer Account Coordinator - Manufacturing
Medbio - Clinton Township —Clinton Township, MI
- $22 - $33 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
New Car Sales Manager
Confidential —Troy, MI
- From $140,000 a year
- Full-time
- Background check
- 18 years or older
- Management
- Health savings account
- Employee stock purchase plan
Quick Apply
Information Referral Specialist
WAYNE-METROPOLITAN COMMUNITY ACTION AGENCY —Highland Park, MI
- $22 - $24 an hour
- Monday to Friday
- Mid-level
- Bachelor's degree
- Travel
Guest Service Representative
Westin Book Cadillac Detroit —Detroit, MI
- $21.73 - $22.23 an hour
- Weekends as needed
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Universal Banker
First Independence Bank —Detroit, MI
- $23.40 - $25.00 an hour
- Email
- Computer literacy
- Office
- Computer skills
Quick Apply
Host
PARC DETROIT —Detroit, MI
- $17 - $20 an hour
- Ability to walk for extended periods
- Ability to climb stairs
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Host PM
ZUZU DETROIT —Detroit, MI
- $17 - $20 an hour
- Part-time
- Ability to walk for extended periods
- Ability to climb stairs
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Planet Fitness —Detroit, MI
- $14.50 an hour
- 18 years or older
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Receptionist
Warner Norcross & Judd LLP —Detroit, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Wellness program
- Disability insurance
Cashier
Detroit People's Food Co-op —Detroit, MI
- From $14 an hour
- Part-time
- Computer literacy
- 3 years
- Computer skills
Quick Apply
Store Support
Home Depot —Detroit, MI
- Entry level
- Time management
Brand Ambassador (PT)
Carhartt —Detroit, MI
- $15.55 - $18.00 an hour
- Part-time
- Merchandising
- Travel
- Organizational skills
1d
Field Service Technician/Electrical - Detroit, MI
Vertiv —Detroit, MI
- Weekends as needed
- Background check
- Military
- Pass drug screening
- Profit sharing
- Health insurance
HVAC Service Technician (3 yr of Field Service Experirnce Required)
911 Mechanical Heating Cooling & Plumbing —Macomb, MI
- $22 - $35 an hour
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
7d
Carrier Sales Representative
McClay's Logistics USA —Warren, MI
- $45,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Office
- US work authorization
- Health savings account
- Health insurance
Quick Apply
7d
Directional Drill Team Foreman
123NET —Novi, MI
- Extended hours
- Clean driving record
- Management
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Sales and Marketing Manager
Confidential —Detroit, MI
- $60,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
6d

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Energy Assistance Program Team Support Manager

Society of St. Vincent de Paul Detroit -
Detroit, MI

Quick Apply

Job Details

Full-time
$27 - $31 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Team supervision
Spreadsheets
Basic math
Social service program staff supervision
Driver's License
Bachelor's degree
Data management
Driving
Forecasting
Team motivation (leadership skill)
General management
Excel data analysis

Full Job Description

SUMMARY

The EAP Team Support Manager plays a critical role in sustaining a healthy, mission-driven work environment by supporting staff performance, operational consistency, and growth. This position provides direct supervision to program staff, ensuring they feel supported as they grow and align with job expectations, while uploading organizational policies and performance standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Exemplify the elements of SVdP: Spirituality, Friendship and Service in all phases of work.
Advance the mission, goals and objectives in all applicable strategic plans.
Support / Live / Adhere to the “Rule” and teachings set forth by Frederic Ozanam
Ability to work well with others.

Staff Support, Coaching and Performance

Provide day-to-day supervision and coaching to staff, fostering clarity, confidence, and accountability
Conduct regular check-ins to support learning, performance improvement, and professional growth
Address interpersonal challenges with tact, neutrality, and emotional intelligence
Create a friendly environment where expectations are clear and staff feel supported in meeting them
Monitor workplace expectations to ensure alignment with organizational policies.
Address attendance or performance concerns early, consistently and compassionately.
Support fair and consistent application of performance standards across the team.
Hold staff accountable to Key Performance Indicators to meet stringent funder requirements.
Contribute to building a strong leadership culture by mentoring and modeling effective communication, shared responsibility and continuous improvement mindset.
Support, hiring, onboarding, training, and discipline of staff.

Operational Support

Support daily operations by identifying capacity challenges, workflow barriers, or patterns impacting performance
Help prioritize work and reduce friction so staff can focus on quality service delivery
Serve as the primary point of contact for staff questions related to expectations and day-to-day concerns
Help to create, maintain and update Standard Operating Procedures for the department as decisions are made internally or at the state level.
Steps in to perform essential front-line or administrative tasks when staffing gaps occur, ensuring uninterrupted, timely service delivery.

-Other

Other duties may be assigned to assist the Program Director/Program Administrator

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s Degree required.
2+ years of supervisory or people-management experience.
Demonstrated ability to follow policy while building trust and maintaining strong working relationships.
Experience working in nonprofit, human services or mission-driven environments.
Skilled at partnering with HR on performance management, employee motivation and/or corrective action.
Advanced technical skills and the ability to learn proprietary software quickly. Intermediate-level Excel skills required; Experience managing datasets and reporting qualitative and quantitative data.

LANGUAGE SKILLS

Ability to read and interpret general business manuals and periodicals. Ability to write clear and concise policies, routine reports and correspondence. Ability to speak effectively with employees, customers, vendors, fellow community assistance managers, and program recipients. Strong communication skills.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure. Advanced mathematical skills to perform complex mathematical calculations required for computing Key Performance Indicators and forecasting.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Strong organizational skills, efficient and detail oriented. Strong problem-solving and critical thinking ability. Possess an aptitude to exercise good judgement.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit, walk, stand, talk hear and drive. Valid driver’s license is mandatory.

WORK ENVIRONMENT

The work environment described here is representative of those an employee encounters when performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is a general office environment. The noise level is quiet to moderate. Occasional driving is required for this job due to offsite meetings and/or trainings.

Pay: $27.00 - $31.00 per hour

Benefits:

Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience representative jobs in detroit mi

Energy Assistance Program Team Support Manager

Event Sales Manager

New Home Sales Representative

Customer Account Coordinator - Manufacturing

New Car Sales Manager

Information Referral Specialist

Guest Service Representative

Universal Banker

Host

Host PM

Customer Service Representative

Receptionist

Cashier

Store Support

Brand Ambassador (PT)

Field Service Technician/Electrical - Detroit, MI

HVAC Service Technician (3 yr of Field Service Experirnce Required)

Carrier Sales Representative

Directional Drill Team Foreman

Sales and Marketing Manager

I want to receive the latest job alert for customer experience representative in detroit mi

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