Top 1404 Customer service team lead Jobs in Detroit Mi

Senior Customer Service Representative
Wesco —Livonia, MI
- $26.02 - $32.53 an hour
- Urgently hiring
- 5 years
- Writing skills
- Research
- Health insurance
- Dental insurance
Customer Service Order Desk
Sun Valley Foods Company —Detroit, MI
- $19 - $21 an hour
- Full-time
- Microsoft Word
- Writing skills
- Mid-level
Quick Apply
Customer Service Representative
SMART —Detroit, MI
- $23.67 - $28.50 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
- Health savings account
- Health insurance
Quick Apply
6d
Homecare Operations Manager – Michigan Medicaid (Troy, MI)
Alpenglow Homecare LLC —Troy, MI
- $70,000 - $75,000 a year
- Full-time
- Background check
- Customer service
- HIPAA
- Mileage reimbursement
- Health insurance
Quick Apply
Showroom Customer Service Representative
Gardner White Furniture —Novi, MI
- Full-time
- High school diploma or GED
- Accounting
- Entry level
7d
Contact Center Team Lead (local only considered)
Renkim Corporation —Michigan
- From $21 an hour
- 8 hour shift
- Remote
- Bilingual
- Customer service
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Slab Sales Specialist
Virginia Tile Company —Plymouth, MI
- Full-time
- Mid-level
- Assembly
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
1d
Yard Operations Team Lead
VASCOR Ltd —Detroit, MI
- $20 an hour
- 8 hour shift
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Office Supervisor, Managed Operations
JTH Tax LLC —Clawson, MI
- $17 - $22 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
Shift Supervisor (part-time)
Spectrum Human Services —Westland, MI
- $19 - $22 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- 403(b) matching
- Paid holidays
Quick Apply
14d
Insurance Sales Specialist*
Farmers Insurance Agency —Livonia, MI
- $36,000 - $100,000 a year
- Full-time
- Background check
- High school diploma or GED
- Leadership
- Disability insurance
- Health insurance
Quick Apply
1d
Shift Supervisor (part-time)
Spectrum Human Services —Detroit, MI
- $19 - $22 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- 403(b) matching
- Paid holidays
Quick Apply
14d
Customer Service & Sales Administration Manager
AJM Packaging Corp —Bloomfield Hills, MI
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Health savings account
Quick Apply
Technical Qualification Specialist, Inside Sales
Trumpf —Plymouth, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Customer Service Manager-Automotive Manufacturing
Legacy Personnel Solutions —Canton, MI
- $55,000 - $65,000 a year
- Full-time
- Management
- 5 years
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
5d
Restaurant Shift Supervisor
SSP —Romulus, MI
- $22 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Engineering Team Lead(English-Korean Bilingual)
EV Battery Remanufacturing & Circular Economy Company —Troy, MI
- $63,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Engineering
- Mid-level
Quick Apply
13d
Regional Operations Manager - Detroit, MI
OPENLANE —Detroit, MI
- $65,000 - $70,000 a year
- Full-time
- Remote
- Mid-level
- Driver's License
- Continuous improvement
- Paid parental leave
- Health savings account
Quick Apply
Dental Operations Manager - MUST HAVE DENTAL EXPERIENCE
Art of Dental —Westland, MI
- $70,000 - $80,000 a year
- Full-time
- Dental office
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Advertising Sales Support Specialist
International Outdoor, Inc. —Farmington, MI
- $15 - $17 an hour
- Urgently hiring
- Marketing
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply

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customer service team lead jobs near detroit mi

Senior Customer Service Representative

Wesco -
Livonia, MI

Apply Now

Job Details

Full-time
$26.02 - $32.53 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Customer communication
High school diploma or GED

Full Job Description

As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution. You will resolve complex or unusual requests and problems that may require a customized response and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up or additional information as needed. You will provide updates to other internal teams on customer needs and factors that contribute to customer satisfaction. You may be assigned to support products that are more complex or critical.

Responsibilities:

Build and maintain business relationship with customers by providing prompt and accurate service to promote customer loyalty.
Support customer base by answering questions and concerns, as well as handling customer account inquiries and complaints which are escalated from other departments.
Mentor and give direction to team members and provide training on best practices.
Process payments for cash account customers.
Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
Back-up support to sales counter with walk in and telephone inquiries.

Qualifications:

High School Degree or Equivalent required; Associates’ Degree (U.S.)/College Diploma (Canada) preferred
5+ years of relevant experience
Strong time management skills required, including ability to prioritize customer issues and resolve with positive outcomes
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to handle customers sensitively, tactfully, diplomatically, and professionally at all times
Proficient computer skills including familiarity with MS Word, Excel, and e-mail

#LI-HD1

Compensation Details $26.02 - $32.53 Per Hour

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here .

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

Apply Now

Refine Your Search

customer service team lead jobs in detroit mi

Senior Customer Service Representative

Customer Service Order Desk

Customer Service Representative

Homecare Operations Manager – Michigan Medicaid (Troy, MI)

Showroom Customer Service Representative

Contact Center Team Lead (local only considered)

Slab Sales Specialist

Yard Operations Team Lead

Office Supervisor, Managed Operations

Shift Supervisor (part-time)

Insurance Sales Specialist*

Shift Supervisor (part-time)

Customer Service & Sales Administration Manager

Technical Qualification Specialist, Inside Sales

Customer Service Manager-Automotive Manufacturing

Restaurant Shift Supervisor

Engineering Team Lead(English-Korean Bilingual)

Regional Operations Manager - Detroit, MI

Dental Operations Manager - MUST HAVE DENTAL EXPERIENCE

Advertising Sales Support Specialist

I want to receive the latest job alert for customer service team lead in detroit mi

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