Top 40 Client advocate Jobs in Dewitt, Mi

Client Service Advocate
Jackson National Life Insurance Company —Lansing, MI
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
11d
Client Advocate I
CVS Health —Lansing, MI
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
8d
Client Advocate
greenpath, inc. —East Lansing, MI
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Event Staff - Lansing Center
Legends Global —Lansing, MI
- Part-time
- 18 years or older
- Basic math
- English
Temporary Communicable Disease Case Investigator
Ingham County —Lansing, MI
- $28.34 an hour
- Temporary
- Word processing
- Analysis skills
- Driver's License
Veterinary Receptionist / Client Ambassador
VETERINARY UNITED —Lansing, MI
- $15 - $17 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to sit for extended periods
Quick Apply
Service Advisor
Williams Volkswagen Inc —Lansing, MI
- $60,000 - $100,000 a year
- Full-time
- High school diploma or GED
- Driver's License
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Receptionist - Client Ambassador 440
VETERINARY UNITED —Okemos, MI
- $15 - $18 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to sit for extended periods
Quick Apply
Assistant Public Defender
Ingham County —Lansing, MI
- $79,318.42 - $125,868.37 a year
- Full-time
- Computer literacy
- HIPAA
- Residential
Mobile Parent Support Partner - Families Forward - Second Shift
Community Mental Health Authority —Lansing, MI
- $19.85 - $22.23 an hour
- Weekends as needed
- Customer service
- Writing skills
- Pass drug screening
On-Call Advocate for Shelter
SafeCenter —Owosso, MI
- $15.32 - $19.55 an hour
- 12 hour shift
- Childcare
- Computer literacy
- Office
Quick Apply
1d
Social Worker
US Veterans Health Administration —Lansing, MI
- $70,459 - $110,830 a year
- Online Application
- Background check
- Master of Social Work
- Doctoral degree
- Paid parental leave
- Paid holidays
6d
Rehabilitation Case Manager (Community Based)
RehabiliTory Solutions Medical Case Management —Lansing, MI
- Part-time
- Nursing
- Clean driving record
- RN License
- Flexible schedule
Quick Apply
2d
Operations Manager/Site Leader
VETERINARY UNITED —Lansing, MI
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Sales
- Dental insurance
- 401(k)
Quick Apply
Director, Supplier Performance & Relationship Management
Cushman & Wakefield —East Lansing, MI
- $131,750 - $155,000 a year
- Full-time
- 5 years
- Master's degree
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Sr. Mortgage Underwriter
Dart Bank —Lansing, MI
- Full-time
- Remote
- 5 years
- Writing skills
- Research
- Health insurance
- Dental insurance
Vice President & General Manager
Nexstar Broadcasting —Lansing, MI
- Online Application
- 5 years
- Office
- Senior level
Direct Care Worker (Okemos)
Alternative Services Inc. Michigan —Okemos, MI
- From $17.13 an hour
- Multiple hires
- 18 years or older
- Experience working with individuals with disabilities
- Cooking
- Health insurance
- Dental insurance
Quick Apply
Wellness Director for Senior Living
Vista Springs Timber Ridge Village —East Lansing, MI
- Full-time
- CPR Certification
- Nursing
- RN License
- Disability insurance
- Health insurance
Quick Apply
2d
Account Executive - Marmon Medical Manufacturing (MMM)
Precision Edge Surgical Products Company LLC —Lansing, MI
- Email
- Bachelor of Science
- Bachelor's degree
- Travel
Quick Apply

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client advocate jobs near dewitt, mi

Client Service Advocate

Jackson National Life Insurance Company -
Lansing, MI

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Job Details

Full-time
11 days ago

Qualifications

Series 6
High school diploma or GED

Full Job Description

If you are an internal associate, please login to Workday and apply through Jobs Hub.

Job Purpose

Provides world-class customer service and support to business partners, customers, internal associates and other financial firms by responding to questions regarding product features, benefits and administrative requirements. Responsible for documentation, performing account maintenance changes and resolving basic issues.

Essential Job Duties & Responsibilities

Answers incoming telephone calls from our business partners, customers and internal associates regarding new or existing Jackson accounts on one or more lines of business (e.g. new business or enforce aspects on one or more trained product lines).
Responds to questions regarding product features, benefits, account status and transfers of assets from other financial firms.
Effectively communicates administrative “good order” requirements, processes and procedures.
Documents interactions with customer contacts received and initiated.
Utilizes multiple technology-based applications simultaneously.
Identifies and resolves basic customer service issues; escalates issues for resolution as necessary.
Drafts and distributes requests to associates or areas using work tracking or email systems.
Follows up with internal and external customers.
Demonstrates strong customer service.

Other Duties

Must meet departmental production and quality standards related to product and job levels (i.e., average daily call volume, average call handle time, target quality scores, adherence to documentation/standards, etc.).
Other duties as assigned.

Knowledge, Skills & Abilities

Ability to learn and understand features and administrative requirements for assigned product lines.
Ability to acquire understanding of Jackson’s multiple product lines, distribution channels and organizational structure.
Good verbal and written communication skills to interact professionally with business partners, customers, coworkers and management.
Ability to actively listen, interpret customer requests and respond with the appropriate information.
Ability to navigate and utilize multiple software and mainframe computer applications simultaneously to resolve customer service issues.
Ability to work independently as well as in a team environment.
Ability to effectively manage the demands of a high volume, image based, and phone monitored work environment.

Education and Experience

High School diploma or equivalent required; some college or degree preferred.
1+ years of customer service experience.

Certifications, Licenses, Registrations

FINRA Series 6 license required for associates servicing variable annuity and/or variable life lines of business, within 90 days of hire.
FINRA Series 6 license strongly preferred for all other lines of business within 6 months of hire.

Job Level that this position reports to (i.e., Supervisor, Manager, Director, etc.):

Manager

#CB

LI-AH1

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

Apply Now

Refine Your Search

client advocate jobs in dewitt, mi

Client Service Advocate

Client Advocate I

Client Advocate

Event Staff - Lansing Center

Temporary Communicable Disease Case Investigator

Veterinary Receptionist / Client Ambassador

Service Advisor

Receptionist - Client Ambassador 440

Assistant Public Defender

Mobile Parent Support Partner - Families Forward - Second Shift

On-Call Advocate for Shelter

Social Worker

Rehabilitation Case Manager (Community Based)

Operations Manager/Site Leader

Director, Supplier Performance & Relationship Management

Sr. Mortgage Underwriter

Vice President & General Manager

Direct Care Worker (Okemos)

Wellness Director for Senior Living

Account Executive - Marmon Medical Manufacturing (MMM)

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