Top 4 Service writers Jobs in Dickinson, Nd

Service Advisor / Service Writer
Red Rock Ford of Dickinson, Inc —Dickinson, ND
- $60,000 - $100,000 a year
- Full-time
- Sales
- Dealership
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
4d
Service and Parts Manager
Bobcat of Mandan —Dickinson, ND
- $30 - $34 an hour
- Full-time
- Dealership
- Mid-level
- Leadership
Quick Apply
Service Manager Oil & Gas
Butler Machinery Company —Dickinson, ND
- Weekends as needed
- Clean driving record
- Computer literacy
- Recruiting
- Health savings account
- AD&D insurance
Quick Apply

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Service Advisor / Service Writer

Red Rock Ford of Dickinson, Inc
Dickinson, ND

Quick Apply

Job Details

Full-time
$60,000 - $100,000 a year
4 days ago

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Computer operation
Customer communication
Serving clients
Sales
Professional ethics
High school diploma or GED
Computer skills

Full Job Description

A Service Advisor is responsible for greeting customers, understanding their vehicle or equipment service needs, recommending services, and coordinating repair work with technicians. The role focuses on delivering excellent customer service while ensuring efficient workflow in the service department.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Service Advisor Compensation and Benefits:

Competitive Pay
Health Insurance
PTO & Sick Leave
401(K)

Service Advisor Responsibilities:

- Customer Interaction
- - Greet customers and listen to their service concerns.
  - Explain maintenance and repair options clearly.
  - Provide accurate cost estimates and timelines.
  - Excellent communication skills are required
- Service Coordination
- - Create and manage repair orders.
  - Schedule service appointments.
  - Communicate with technicians about diagnostics and repairs.
- Sales & Recommendations
- - Recommend additional maintenance services when needed.
  - Sales of additional services such as oil changes, tire rotations, inspections, etc.
- Progress Updates
- - Keep customers informed about service status and delays.
  - Obtain approval for additional repairs if needed.
- Billing & Documentation
- - Prepare invoices and explain charges.
  - Process payments and finalize paperwork.
  - Maintain service records in dealership or shop systems.
- Customer Satisfaction
- - Resolve complaints or service issues.
  - Ensure customers leave satisfied and likely to return.

Service Advisor Requirements:

Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant, preferred
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
High level Communication skills
Sales experience
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Quick Apply

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service writers jobs in dickinson, nd

Service Advisor / Service Writer

Service and Parts Manager

Service Manager Oil & Gas

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