Top 4 Pm/overnight front desk agent Jobs in District Heights, Md

PM/Overnight Front Desk Agent
Marriott International, Inc —Washington, DC
- $30.95 an hour
- Overnight shift
- High school diploma or GED
- Entry level
- Resort
Guest Service Agent
Kimpton Hotels & Restaurants —Washington, DC
- $24.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
The Watergate Hotel —Washington, DC
- $25 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Bachelor's degree
Quick Apply

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PM/Overnight Front Desk Agent
Marriott International, Inc —Washington, DC
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank…
$30.95 an hour
Overnight Night Audit
Eurostars Hotels —Washington, DC
This pivotal role ensures the seamless operation of front desk functions, maintains accurate financial records through nightly audits, and delivers exceptional…
$21 an hour
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6d

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Van Driver/ Guest Service Agent
TWIN TIER HOSPITALITY —Columbus, OH
Must have a valid driver license and pass BMV driver Background Check. Escorts incoming hotel guests to rooms, assists with hand luggage, and offers information…
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pm/overnight front desk agent jobs near district heights, md

PM/Overnight Front Desk Agent

Marriott International, Inc -
Washington, DC

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Job Details

Full-time
$30.95 an hour

Qualifications

Employee relationship building

Full Job Description

Additional Information
Job Number26092451
Job CategoryRooms & Guest Services Operations
Location1150 22nd St NW, Washington, District of Columbia, United States, 20037
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $30.95-$30.95 per hour

POSITION SUMMARY

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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pm/overnight front desk agent jobs in district heights, md

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