Top 2294 Guest experience leader Jobs in District Heights Md

Manager
Confidential —Washington, DC
- $70,000 - $80,000 a year
- Weekends as needed
- Employment & labor law
- Mid-level
- In-person
- Health insurance
Quick Apply
10d
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1897)
Target —District Heights, MD
- $17.75 an hour
- Part-time
- Entry level
- Flexible schedule
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1897)
Target —District Heights, MD
- $17.75 an hour
- Choose your own hours
- Entry level
- Flexible schedule
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1006)
Target —Upper Marlboro, MD
- $17.75 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Front Desk Supervisor
Hilton Washington DC Nat'l Mall Wharf —Washington, DC
- $32.73 an hour
- Bar
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1006)
Target —Upper Marlboro, MD
- $17.75 an hour
- Part-time
- Entry level
- Flexible schedule
Guest Services Coordinator - Washington Hilton
Hilton —Washington, DC
- $31.95 an hour
- Full-time
- Word processing
- Hotel
- Data entry
- Paid parental leave
- Employee stock purchase plan
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T3339)
Target —Oxon Hill, MD
- $17.25 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Associate
Panera Bread —Capitol Heights, MD
- $15 - $20 an hour
- Part-time
- Customer service
- Cash register
- 16+ years old
- Disability insurance
- Dental insurance
Quick Apply
Guest Service Agent - Washington Hilton
Hilton —Washington, DC
- $30.55 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
12d
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2007)
Target —Bowie, MD
- $17.50 an hour
- Choose your own hours
- Entry level
- Flexible schedule
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T1897)
Target —District Heights, MD
- $17.75 - $26.65 an hour
- Part-time
- Merchandising
- Entry level
- Flexible schedule
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1004)
Target —Bowie, MD
- $17.50 an hour
- Choose your own hours
- Entry level
- Flexible schedule
General Merchandise Team Leader
Target —Upper Marlboro, MD
- $25.50 - $27.50 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
Front Office Supervisor
Viceroy Washington DC —Washington, DC
- $25.50 - $28.14 an hour
- Computer literacy
- Mid-level
- Hotel
PM/Overnight Front Desk Agent
Marriott International, Inc —Washington, DC
- $30.95 an hour
- Overnight shift
- High school diploma or GED
- Entry level
- Resort
1d
Concierge - Conrad Washington DC
Hilton —Washington, DC
- $29.50 an hour
- Weekends as needed
- Hotel
- Marketing
- Entry level
- Paid parental leave
- Employee stock purchase plan
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3339)
Target —Oxon Hill, MD
- $17.25 an hour
- Part-time
- Entry level
- Flexible schedule
Guest Relations Manager
Marriott International, Inc —Washington, DC
- $68,000 - $86,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
- On-the-job training
Guest Service Advocate
Ben & Jerry's - Primo Partners —Washington, DC
- $17.95 - $21.95 an hour
- Part-time
- Background check
- Serving
- Computer literacy
Quick Apply

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guest experience leader jobs near district heights md

Manager

Confidential
Washington, DC

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
10 days ago

Benefits

Health insurance

Qualifications

Customer communication
Confidential information handling
Interpersonal skills
Employment law
Regulatory compliance
Processing cash transactions
Performance Reporting
Employment & labor law
Nightclub experience
Shift management
De-escalation techniques
Conflict de-escalation
Performance management
Radio communication systems
Management reporting
Technical Proficiency

Full Job Description

Position Summary

We are a premier, upscale gentlemen's club located in downtown D.C. We are looking for a seasoned, sharp-witted Manager to lead operations at our premier gentlemen’s club. This isn’t a "sit-in-the-office" role; we need a floor-focused leader who can maintain an elite atmosphere while managing the high-pressure dynamics of DC nightlife. You will be responsible for the seamless integration of VIP services, staff management, and strict regulatory compliance, ensuring every guest receives a concierge-level experience.

Responsibilities & Duties

Floor Leadership & Guest Experience

Maintain a constant, high-visibility presence on the floor during peak hours to oversee service flow, sound levels, lighting transitions, and overall venue "energy."
Partner with the Stage Manager and House Mom to ensure entertainer rotations are timely, professional, and consistent with the brand's upscale image.
Act as the final point of escalation for guest complaints or disputes, resolving issues with a focus on brand protection and guest retention.
Proven leadership skills: desire to develop and motivate the people around you to always be their best.
Energetic and positive.

Personnel & Culture

Issue and document disciplinary actions, coaching, or terminations in alignment with company policy and DC labor laws.
Enforce a strict "zero-tolerance" policy regarding harassment or unprofessional conduct between staff, entertainers, and guests.
Master-schedule entertainers to ensure peak performance.

Compliance, Security & Risk Management

Ensure every shift operates in total compliance with DC Alcoholic Beverage Regulation Administration laws. This includes rigorous ID verification at the door and monitoring for over-intoxication.
Maintain a detailed nightly log of any significant incidents, ejections, or regulatory visits to protect the venue’s liquor and business licenses.

Required Professional Skills

Strategic De-escalation: The ability to move through a crowded room and diffuse a situation before it becomes a security issue.
DC Regulatory Expertise: A working knowledge of Washington D.C. labor codes, health safety requirements, and ABRA mandates.

Communication & Interpersonal Excellence

Strong patience and communication skills.
The ability to communicate firmly yet respectfully with diverse personalities, including high-profile guests, staff, and law enforcement.
Mastery of professional radio etiquette and shorthand to coordinate with security, bar staff, and the front door instantly.
Ability to draft concise, professional nightly reports for ownership regarding revenue, incidents, and operational needs.
Exceptional verbal skills to diffuse tension and resolve conflicts before they require physical intervention.

Specialized Technical & Soft Skills

The ability to "read the room" in low-light, high-decibel environments to anticipate operational bottlenecks or security risks.
Proficiency in nightlife POS systems (Toast/Aloha) and cash handling protocols
Absolute Discretion: A proven track record of maintaining the privacy and confidentiality of high-profile clientele.
Decision Making: The ability to make fair, rapid-fire decisions regarding floor cuts, guest entry, and staff discipline under pressure.

Experience & Requirements

Minimum 2 years of leadership in a high-volume nightlife or club environment (Gentleman’s club experience is heavily preferred).
Valid DC ABRA Manager’s License (Mandatory).
Ability to work a grueling nightlife schedule (Evening hours, late nights, weekends, holidays).
Strong verbal and written communication skills for reporting directly to ownership.

Physical Requirements

Sensory Adaptability: Ability to function at peak performance in settings with high noise levels, low lighting, and theatrical effects (haze/flashing lights).
Visual/Auditory Acuity: Must be able to read identification documents in low light and monitor radio communications over loud music.
Mobility: Ability to navigate crowded spaces, stairwells, and narrow service corridors quickly.

Salary Range: $70,000 - $80,000

Benefits: Health Insurance

We are an equal opportunity employer. We maintain a professional, respectful, and harassment-free work environment for all employees and entertainers.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

Health insurance

Work Location: In person

Quick Apply

Refine Your Search

guest experience leader jobs in district heights md

Manager

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1897)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1897)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1006)

Front Desk Supervisor

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1006)

Guest Services Coordinator - Washington Hilton

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T3339)

Associate

Guest Service Agent - Washington Hilton

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2007)

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T1897)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1004)

General Merchandise Team Leader

Front Office Supervisor

PM/Overnight Front Desk Agent

Concierge - Conrad Washington DC

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3339)

Guest Relations Manager

Guest Service Advocate

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