Top 209 Implementation lead Jobs in Doral, Fl

Service Desk Lead - Enterprise IT
Inktel Contact Center Solutions —Doral, FL
- $70,000 - $80,000 a year
- Full-time
- 7 years
- Windows
- AWS
- Health insurance
- Dental insurance
Quick Apply
Lead Occupational Therapist
HCA Florida Mercy Hospital —Miami, FL
- Full-time
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
8d
Lead Physical Therapist
HCA Florida Mercy Hospital —Miami, FL
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- No travel
- Employee stock purchase plan
- Disability insurance
Quick Apply
8d
Lead VPK Teacher
Edu1st —Weston, FL
- $18 - $21 an hour
- Urgently hiring
- Classroom
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Quick Apply
Lead, Care Management
Royal Caribbean Group —Miami, FL
- Day shift
- Nursing
- Microsoft Excel
- Microsoft Outlook
8d
Lead, Experience Development
Royal Caribbean Group —Miami, FL
- Full-time
- Data analysis skills
- Research
- Office
Data Architect/Microsoft Fabric Architect / Implementation Lead
Stellar IT Solutions LLC —Miami, FL
- $65 - $70 an hour
- 7 years
- SQL
- Senior level
Quick Apply
Lead Supervisor I
Coach —Miami, FL
- $17.00 - $27.75 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Mentoring
- Commuter assistance
- Paid parental leave
Organizational Change Management (OCM) Lead - US Based
Broadpin —Miami, FL
- $140,000 - $150,000 a year
- Full-time
- Remote
- Senior level
- Health savings account
- Health insurance
Quick Apply
Help Desk Lead
Ascension Federal Services Inc. —Miami, FL
- Computer science
- Computer Science
- Mid-level
Quick Apply
Inventory Specialist / Lead
Dalton Quality Products LLC —Miami, FL
- $54,000 - $58,000 a year
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Data Science Lead
SOSi —Doral, FL
- $86,568 - $179,795 a year
- Full-time
- Azure
- Management
- Computer Science
Quick Apply
Lead Barista, Ralph's Coffee, Miami
Ralph Lauren —Miami, FL
- Weekends as needed
- Mid-level
- Team management
- Food service experience
2d
Lead, Design Integration
Royal Caribbean Group —Miami, FL
- Full-time
- Microsoft Word
- 5 years
- Writing skills
Lead, Business Analyst
Royal Caribbean Group —Miami, FL
- Full-time
- Computer science
- Computer Science
- Marketing
Lead Enterprise Systems Administrator
Florida International University —Miami, FL
- $95,000 - $102,000 a year
- Weekends as needed
- Background check
- Research
- 3 years
- Flexible schedule
Strategic Programs Lead
AJAIA —Miami, FL
- Full-time
- Research
- Analysis skills
- Senior level
Quick Apply
Enterprise Operations Lead
AJAIA —Miami, FL
- Full-time
- Research
- Analysis skills
- Senior level
Quick Apply
Medical Technologist Lead / Full-Time Day Shift
Coral Gables Hospital —Coral Gables, FL
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
9d
Founding Product Lead
UpsideHom, Inc. —Fort Lauderdale, FL
- Full-time
- 7 years
- Product management
- Travel
- Paid holidays
- Health insurance
Quick Apply
9d

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Service Desk Lead - Enterprise IT

Inktel Contact Center Solutions -
Doral, FL

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Cloud identity and access management (IAM)
Managing technical support teams
ITIL Certification
Team supervision
Automation
Managing teams in a customer support role
Tooling
Microsoft Power Automate
Enterprise software
Public Cloud
Windows
IT infrastructure
AWS
Supervising experience
Cloud service support
IT support
Azure AD
IT
Windows Server administration

Full Job Description

Job Summary

We are hiring an experienced Service Desk Lead to lead enterprise IT support operations in a high-visibility, professional environment. This role requires hands-on technical expertise and leadership experience supporting executives and enterprise users in industries such as law firms, accounting firms, financial services, or corporate offices.

The Service Desk Lead will oversee day-to-day service desk operations, provide advanced technical support, and drive automation initiatives using Power Automate, n8n, and similar tools.

Key Responsibilities

· Lead and manage the IT Service Desk team in an enterprise environment

· Provide escalation support for complex technical issues and executive-level users

· Support and administer Azure Entra ID (Azure Active Directory) including:

o User provisioning and deprovisioning

o Conditional Access, MFA, SSO, and group management

· Support Windows Server environments including Active Directory, GPOs, DNS, and patching

· Provide operational support for AWS infrastructure and cloud services

· Monitor, triage, and resolve service desk tickets while meeting SLA and KPI targets

· Design and implement IT automation workflows using Power Automate, n8n, or similar platforms

· Automate common IT tasks such as account creation, approvals, notifications, and reporting

· Maintain IT documentation, knowledge base articles, and standard operating procedures (SOPs)

· Improve service desk processes using ITIL best practices

Required Skills & Experience

· 7+ years of experience in IT support or service desk roles

· 2+ years in a Service Desk Lead, Senior Service Desk, or IT Team Lead role

· Experience working in enterprise IT environments (law offices, accounting firms, financial services, or large corporations)

· Strong experience with:

o Azure Entra ID / Azure Active Directory

o Windows Server administration

o AWS cloud support

· Proven experience with IT automation using Power Automate, n8n, or similar workflow tools

· Strong troubleshooting skills across identity, cloud, networking, and enterprise applications

· Excellent communication skills with executives and business stakeholders

Preferred Qualifications

· ITIL certification or ITIL framework experience

· PowerShell or scripting experience

· Microsoft 365 administration experience (Exchange Online, Intune, SharePoint)

· Experience in compliance-driven environments (SOC 2, PCI DSS, ISO 27001)

· Experience integrating automation with ticketing systems

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
This is an onsite role based out of our office in Doral, FL. Are you open to working onsite?
What is your desired salary?

Experience:

IT support: 7 years (Required)
Service Desk Lead: 2 years (Required)
Enterprise IT Environment: 2 years (Required)
Azure Entra ID/Azure Active Directory: 2 years (Required)
Windows Server Administration: 2 years (Required)
AWS Cloud Support: 2 years (Required)
IT automation: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

implementation lead jobs in doral, fl

Service Desk Lead - Enterprise IT

Lead Occupational Therapist

Lead Physical Therapist

Lead VPK Teacher

Lead, Care Management

Lead, Experience Development

Data Architect/Microsoft Fabric Architect / Implementation Lead

Lead Supervisor I

Organizational Change Management (OCM) Lead - US Based

Help Desk Lead

Inventory Specialist / Lead

Data Science Lead

Lead Barista, Ralph's Coffee, Miami

Lead, Design Integration

Lead, Business Analyst

Lead Enterprise Systems Administrator

Strategic Programs Lead

Enterprise Operations Lead

Medical Technologist Lead / Full-Time Day Shift

Founding Product Lead

I want to receive the latest job alert for implementation lead in doral, fl

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