Top 71 Hotel front desk supervisor Jobs in Doral Fl

Front Office Manager
DOUBLETREE DORAL —Doral, FL
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
8d
Overnight Front Office Supervisor
the goodtime hotel —Miami Beach, FL
- $30 - $32 an hour
- Overnight shift
- Merchandising
- Mid-level
- Hotel
Front Desk Supervisor
Hampton Inn & Suites Miami Kendall —Miami, FL
- $18 - $20 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
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Front Desk Manager
SHERATON MIAMI AIRPORT HOTEL —Miami, FL
- $52,000 - $60,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
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Front Desk Supervisor
SpringHill Suites Miami Airport South —Miami, FL
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
- Disability insurance
- Health insurance
GUEST SERVICE SUPERVISOR
HOMEWOOD SUITES - MIAMI BLUE —Miami, FL
- $17.00 - $17.50 an hour
- Weekends as needed
- Mid-level
- Hotel
- Communication skills
Quick Apply
4d
Front Office Manager -S
Aloft Hotel Miami Aventura —Miami, FL
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
1d
Rooms Operations Manager
Marriott International, Inc —Miami, FL
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Overnight Hotel Front Desk Supervisor
JW Marriott Marquis Miami —Miami, FL
- $18 - $20 an hour
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- English
- Travel reimbursement
- Paid holidays
Quick Apply
4d
Assistant General Manager
Marriott International, Inc —Miami Beach, FL
- $65,000 - $80,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
4d
Front Desk Manager
Cadillac Hotel & Beach Club —Miami Beach, FL
- Full-time
- Background check
- Microsoft Excel
- Inventory management
- Health insurance
- Dental insurance
Assistant Front Office Manager
JW Marriott Miami —Miami, FL
- Up to $55,000 a year
- Full-time
- Mid-level
- Hotel
- Mentoring
- Travel reimbursement
- Paid holidays
Quick Apply
Front Desk Supervisor
Pyramid Hotel Group —Coral Gables, FL
- Weekends as needed
- Computer literacy
- Writing skills
- English
- Health insurance
- Paid time off
Front Desk Agent - FT
DOUBLETREE DORAL —Doral, FL
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
8d
Guest Services Supervisor
Grove Hotel Group LTD (Hampton Inn) —Miami, FL
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Health insurance
- 401(k)
Quick Apply
Guest Relations Manager
Marriott International, Inc —Miami Beach, FL
- $69,000 - $90,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Assistant General Manager
Hotel Management and Consulting —Miami, FL
- $43,888 - $47,500 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Night Audit Relief/ Front Office Supervisor
HC Miami Brickell —Miami, FL
- $20 an hour
- Full-time
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Supervisor
TownePlace Suites Kendall —Miami, FL
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Spa Concierge
Biltmore Hotel Limited —Coral Gables, FL
- Overtime
- Computer literacy
- English
- High school diploma or GED

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Front Office Manager

DOUBLETREE DORAL -
Doral, FL

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Disability insurance
Health insurance
401(k)
Paid time off
Employee assistance program
Life insurance

Qualifications

Microsoft Excel
English
Cash register operations
Productivity software

Full Job Description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

The Front Office Manager is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.
Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.
Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.
Effectively trains guest service agents on proper front desk procedures.
Recruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.
May prepare weekly schedules for front office staff.
Address performance deficiencies of front office staff through coaching and disciplinary actions.
Complete performance evaluations for front office staff timely.
May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.
Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
Ensures guest service agents are in compliance with clean, neat uniforms and name badges.
Required reports are timely and of a quality that can be shared with corporate.
Rates are accurate and monitored daily.
Is proficient at managing inventory in the property management system.
Frequently meets with and reviews work generated by the night auditor.
Maintains regular attendance and is consistently on time.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Act as Manager on Duty when duty calls.

KNOWLEDGE, SKILLS & ABILITIES

A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position.
Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected.
Excellent verbal and written English communication skills are required.
Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency.
General office equipment and cash register operation knowledge is expected.

PHYSICAL DEMANDS

Ability to stand and move throughout hotel function areas and continuously performs essential job functions.
Lifting up to 25 pounds
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.

Benefits

401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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Refine Your Search

hotel front desk supervisor jobs in doral fl

Front Office Manager

Overnight Front Office Supervisor

Front Desk Supervisor

Front Desk Manager

Front Desk Supervisor

GUEST SERVICE SUPERVISOR

Front Office Manager -S

Rooms Operations Manager

Overnight Hotel Front Desk Supervisor

Assistant General Manager

Front Desk Manager

Assistant Front Office Manager

Front Desk Supervisor

Front Desk Agent - FT

Guest Services Supervisor

Guest Relations Manager

Assistant General Manager

Night Audit Relief/ Front Office Supervisor

Front Desk Supervisor

Spa Concierge

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