Top 287 Guest services Jobs in Dothan, Al

Associate of Guest Solutions
1915 South / Ashley —Dothan, AL
- Weekends as needed
- Office
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance
Quick Apply
1d
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1468)
Target —Dothan, AL
- From $15 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Guest Services Agent
TownePlace Suites - Dothan, RAM Hotels —Dothan, AL
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1468)
Target —Dothan, AL
- $15 an hour
- Part-time
- Entry level
- Flexible schedule
RECEPTIONIST - PART TIME WEEKENDS
Laurel Oaks Behavioral Health Center —Dothan, AL
- Part-time
- Psychiatry
- Inpatient
- High school diploma or GED
- Health insurance
- Dental insurance
8d
Front Desk
TownePlace Suites - Dothan, RAM Hotels —Dothan, AL
- Hotel
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Receptionist
Hampton Inn and Suites Dothan —Dothan, AL
- $11.50 - $12.00 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Agent
Doubletree by Hilton - Dothan, RAM Hotels —Dothan, AL
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Clerk
Doubletree by Hilton - Dothan, RAM Hotels —Dothan, AL
- Full-time
- Bilingual
- Microsoft Word
- Ability to walk for extended periods
- Opportunities for advancement
Quick Apply
FRONT DESK (AM/PM SHIFT)
Holiday Inn Express & Suites Dothan - RAM Hotels —Dothan, AL
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Customer Service Representative
Crunch Fitness - JFF North America —Dothan, AL
- $10 - $15 an hour
- Part-time
- CPR Certification
- Computer literacy
- Writing skills
- Employee discount
- Gym membership
Quick Apply
Front Desk
Holiday Inn Express & Suites Dothan - RAM Hotels —Dothan, AL
- Part-time
- Bilingual
- Hotel
- Communication skills
Quick Apply
Guest Service Professional
Jim 'N Nick's Community BBQ —Dothan, AL
- $14 - $17 an hour
- Part-time
- Bar
- Casual dining restaurant
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
Springhill Suites Dothan —Dothan, AL
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T1468)
Target —Dothan, AL
- $15 an hour
- Part-time
- Merchandising
- Entry level
- Flexible schedule
Server
Texas Roadhouse —Dothan, AL
- Part-time
- Serving
- Casual dining restaurant
- Guest services
Guest Service & Outreach Representative
The Crossing at Big Creek —Cottonwood, AL
- $16.50 - $22.50 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Sales Support Associate
Dillard's —Dothan, AL
- Entry level
Host
Texas Roadhouse —Dothan, AL
- Part-time
- Serving
- Restaurant
- Entry level
- Disability insurance
- Health insurance
Host / Hostess
Applebee's —Dothan, AL
- 18 years or older
- US work authorization
- Fair chance
Quick Apply

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guest services jobs near dothan, al

Associate of Guest Solutions

1915 South / Ashley -
Dothan, AL

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Associate, Guest Solutions

Join our winning team, 1915 South, as an Associate of Guest Solutions. 1915 South owns and operates 30 Ashley stores and 3 distribution centers across the southeast, including locations in Georgia, Florida, Alabama, North Carolina, Mississippi, and Virginia. Our company is focused on employee growth and development, providing exceptional customer service and being passionate about what we do! If you want to take your career to a new level of professional success with the #1 Furniture Brand in the world, complete an application with us today!

Position Summary:

The Associate of Guest Solutions is the front line of the guest experience. This role is cross-trained on every Guest Solutions function and is expected to handle any guest interaction from first contact through final resolution. Associates take incoming calls, manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store support via tablet and Teams. There are no separate queues or specialists - every Associate owns the full guest journey.

Job Duties:

Handle all incoming guest calls and resolve issues at first contact whenever possible
Process service and warranty claims from intake through resolution
Coordinate delivery support including scheduling, tracking, and issue resolution
Manage post-purchase order tasks: ticket splitting, payments, messaging, and status updates
Execute save strategies when guests express intent to cancel or return, using authorized tools and offers
Provide virtual in-store support via tablet and Teams when stores have escalated guests on the sales floor
Follow up with guests proactively to ensure resolution and satisfaction
Maintain accurate records in CRM and ticketing systems for every interaction
Complete and maintain cross-training certifications across all Guest Solutions functions
Participate in team huddles, coaching sessions, and quality reviews
Support the store support Teams channel during assigned shifts
Meet individual KPI targets for CSAT, first-call resolution, saves, and follow-up compliance.

Required Qualifications:

Education: High School diploma or equivalent, required.
Experience: 1+ year of customer service, call center, or guest-facing experience, required.

Physical and Work Environment Requirements:

Physical Demands: Lifting (10lbs), Standing (25% of Time), Travel (0% of Time)
Work Environment: Office Setting
Schedule: Weekdays, Evenings, and Weekends.

Why 1915 South?

Compensation: Competitive commission-based pay with performance bonuses
Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
Paid Time Off: Paid vacation and sick leave
Retirement: 401(k) retirement plan with company matching contributions
Tuition Assistance: College tuition support through Thomas University
Employee Discounts: Generous employee discounts on furniture
Career Development: Long-term career advancement opportunities with a strong promote-from-within culture. Many of our leaders at 1915 South began their careers here- when you join us, you’re not just taking a job, you’re building a future!

#HIPRI

Quick Apply

Refine Your Search

guest services jobs in dothan, al

Associate of Guest Solutions

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1468)

Guest Services Agent

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1468)

RECEPTIONIST - PART TIME WEEKENDS

Front Desk

Hotel Front Desk Receptionist

Front Desk Agent

Front Desk Clerk

FRONT DESK (AM/PM SHIFT)

Customer Service Representative

Front Desk

Guest Service Professional

Front Desk Associate

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T1468)

Server

Guest Service & Outreach Representative

Sales Support Associate

Host

Host / Hostess

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