SUMMARY : This is responsible administrative work involving support of library operation of a branch library. Major job functions include patron assistance, program planning, training of staff and general circulation and operations functions. The incumbent in this position may be assigned specific responsibilities for circulation, computers or children’s programming. Work is performed under general supervision and the employee works with independence to initiate and carry out projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Duties include but are not limited to:
- Providing service to the general public and library staff by explaining library policies, procedures, and services; assisting patrons in locating items; orienting new users to library
- Providing direction and training for new library assistants and/or other library staff
- Assisting patron in use of Unicorn computer system and CD-ROM workstations; may conduct training for library employees and the general public
- Monitoring and maintaining reserved book listings and notifying patrons of arrival and availability of reserved books
- May supervise and schedule daily operations of front desk by ensuring appropriate staff coverage to greet and assist the public
- May plan and conduct children’s programming for the library such as story hour, reading clubs and special events
- May serve as liaison between school system and library
- May evaluate and select children’s books and resources for purchase
- May troubleshoot computers and peripherals; may train staff in new library automation changes or system updates
- Receiving, opening, checking, and processing new acquisitions for delivery to libraries
- Serving as customer service resource for patrons and staff on questions, issues and problems relating to library policy, procedure, and services
- Generating various statistical reports from Unicorn software system and submits to librarian for planning and reporting purposes
- Performing duties associated with the maintenance, evaluation and management of audio visual materials to include: audio and video tapes, compact discs and other equipment
- Interacting with vendors and suppliers regarding books, supplies and other materials; returning defective books to vendors
- Working circulation desk, shelving books and providing reference assistance in absence of Reference Associate
- All responsibilities may not be performed by all incumbents
- Performing other duties as assigned
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MINIMUM EDUCATION and/or EXPERIENCE:
- · High school diploma or General Educational Development Certificate (GED)
o Highly preferred - bachelor's degree or higher from an accredited college or university with major field of study in a related discipline
- · Two years of professional related work experience
- · An equivalent combination of education and experience may be considered
ELIGIBILITY REQUIREMENTS:
· Must be 18 years of age or older
CERTIFICATES, LICENSES, REGISTRATIONS:
· Possess and maintain a valid Georgia driver’s license (Class C) and a satisfactory motor vehicle record (MVR) if assigned job duties requiring the use of a vehicle
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of library operations, policies, procedures, terminology, and materials
- Knowledge of modern office practices, methods, and equipment
- Knowledge of mathematical computations: addition, subtraction, multiplication, and division using whole numbers, common fractions and decimals Knowledge of program development
- Knowledge of program participants’ interests, abilities, and behavior
- Knowledge of specialized software, materials, terminology, and forms essential to the assignment
- Skill in effective inter-personal and public relations and customer service; excellent oral and written communication skills to satisfactorily resolve conflicts and issues, and to explain established policies and procedures to employees and the general public
- Skill in creating, maintaining, and organizing accurate, detailed, and complete records in accordance with standard record-keeping practices
- Skill in performing tasks which require attention to detail, and completing assigned jobs efficiently and correctly
- Skill in planning, prioritizing, and organizing work; ability to handle multiple work assignments efficiently, accurately, and professionally; skill in planning, prioritizing, organizing, reviewing, and evaluating the work of others
- Skill in the use of personal computers, MS Office Suite, databases, spreadsheets, and word processing; typing and entering data into a computer system accurately and efficiently
- Ability to apply common sense to understand, follow, and complete verbal and written instructions
- Ability to communicate and interact clearly and effectively with all those contacted in the course of work in a professional and courteous manner, both orally and in writing; establishing and maintaining effective, professional, and cordial working relationships
- Ability to demonstrate compassion and respect in client interactions, with disabled individuals and others needing special assistance; ability to deal effectively with individuals from diverse backgrounds
- Ability to work in a team setting
- Ability to work independently in the absence of specific instructions or direct supervision
- Ability to supervise, train, and motivate staff
- Ability to plan and implement library programs
WORK SCHEDULE:
This position includes nights and weekends.
PHYSICAL DEMANDS:
- The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls and talk or hear. The employee frequently is required to reach with hands and arms and to stoop, kneel, crouch and bend
- The employee must occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
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WORK ENVIRONMENT:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is performed indoors
- Work may include outdoor responsibilities and exposure to outdoor weather conditions
The noise level is moderately quiet, but can become loud during periods of heavy activity
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The details listed above are intended only as illustrations of the various elements of this position and the work that may be performed. The omission of specific statements does not exclude them if their nature is similar, related, or a logical extension of the position.
