Customer Care Coordinator - $22.15/hourly
Douglas County Water Authority —Douglasville, GA
- $22.15 an hour
- Overtime
- Computer literacy
- Basic math
- English
Quick Apply
(USA) Member Specialist
Sam's Club —Douglasville, GA
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Delivery Driver
GEODIS Logistics, LLC —Atlanta, GA
- $25 an hour
- Part-time
- High school diploma or GED
- Driver's License
- 21 years or older
- Paid holidays
- Disability insurance
Quick Apply
PARK MAINTENANCE WORKER I
City Of Douglasville —Douglasville, GA
- $19.25 an hour
- Full-time
- Heavy lifting
- Sanitation
- High school diploma or GED
Quick Apply
Care Giver/CNA
Benton House of Douglasville —Douglasville, GA
- $14 - $20 an hour
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Merchandise and Stocking Associate
Sam's Club —Hiram, GA
- $17 - $25 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
Senior Customer Support Services Specialist
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- English
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
12d
Warehouse Operator II
GEODIS Logistics LLC —Fairburn, GA
- $21 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Warehouse experience
- Paid holidays
- Disability insurance
Quick Apply
Seasonal Fulfillment and Receiving Support Associate, Arbor Place
Macy’s —Douglasville, GA
- $15.00 - $19.51 an hour
- Part-time
- Merchandising
- English
- Ability to lift 25 pounds
- Store discount
- Paid holidays
3d
Care Giver - 6AM-2PM PART TIME
Integral Senior Living —Atlanta, GA
- $18 - $19 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- CNA
- Paid training
- Paid holidays
Quick Apply
Janitorial Worker
TKH Professional Cleaners —Atlanta, GA
- $3,800 a month
- Part-time
- Residential
- In-person
- Entry level
Quick Apply
Behavioral and Mental Health Technician | Full-Time, 7pm -7am | Arthur M. Blank Hospital
Children's Healthcare of Atlanta —Atlanta, GA
- Full-time
- Patient monitoring
- Computer literacy
- Mid-level
Quick Apply
4d
Senior Customer Support Services Specialist (HR)
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- Mid-level
- Office
- Experience equivalent to degree accepted
- Employee stock purchase plan
- Disability insurance
1d
Practice Assistant
Geode Health —Austell, GA
- $20 - $22 an hour
- Full-time
- Computer literacy
- Medical office experience
- Outpatient experience
- Paid holidays
- Disability insurance
8d
Warehouse Worker
Capitol Materials, Inc. - Marietta —Marietta, GA
- $18.00 - $19.81 an hour
- Full-time
- Background check
- Customer service
- Writing skills
- Wellness program
- Paid parental leave
Program Aide Guest Services
Douglas County, GA —Douglasville, GA
- $17.20 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- High school diploma or GED
Part-Time Office Services Associate 9AM to 1PM
The Millennium Group —College Park, GA
- $16 - $17 an hour
- Part-time
- Clean driving record
- Office
- High school diploma or GED
Quick Apply
(USA) .com Human Resource Clerk - Weekend (Fri-Sun) (4:30a-4:30p)
Sam's Club —Lithia Springs, GA
- $24.60 - $28.10 an hour
- High school
- Word processing
- Writing skills
- Paid jury duty
- Disability insurance
2d
Associate Customer Success Consultant
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- PMP
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Care Management Assistant
Piedmont Healthcare Inc. —Atlanta, GA
- Full-time
- Mid-level
- High school diploma or GED
- ER
1d

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support worker jobs near douglasville, ga

Customer Care Coordinator - $22.15/hourly

Douglas County Water Authority
Douglasville, GA

Quick Apply

Job Details

Full-time
$22.15 an hour

Qualifications

Research

Full Job Description

Department: Customer Service
Pay Grade: 106

FLSA Status: Non-Exempt

JOB SUMMARY

This position performs moderately difficult customer service, billing, and clerical work calling for accuracy and excellent customer relations and cash handling skills. Work involves a variety of customer service, clerical, billing, and record keeping duties and the use of discreet judgment in applying department rules to customer problems. The employee works with some degree of independence and is supervised by the Customer Service Supervisor.

ESSENTIAL JOB FUNCTIONS

Serves as initial point of contact on non-routine customer calls or issues requiring investigation.
Researches complex customer issues, escalated leak and repair concerns.
Responsible for handling initial escalations on customer issues and problems.
Solicits customer feedback to improve customer service.
Insures that the customer receives an adequate level of service and support with each concern or request.
Tracks and maintains constant communication with the customer from the beginning to the end of any problem, issue or concern.
Educates customers on various aspects of the business as needed for a better understanding of our process and procedures.
Negotiates resolution to complex, non-standard customer concerns and makes recommendations to management regarding the outcome.
Gathers and analyzes available data and information which may assist with problem resolution and customer education.
Initiates the adjustment process when required.
Trouble shoots customer inquiries and works with other departments as needed.
Analyzes trends and reports regarding the delinquency status of customer accounts and makes recommendation as to what action should be taken.
Informs management of escalating issues.
Ability to work on special projects.
Performs other related duties as required/assigned.

Education and Experience:

QUALIFICATIONS

Associates Degree and three (3) years of customer service experience or an equivalent combination of education and experience.

Special Qualifications:

May occasionally serve as “in charge” role in the absence of the supervisor.

Knowledge, Skills and Abilities:

Knowledge of standard office equipment and procedures.
Knowledge of elementary bookkeeping practices, collections, and billing procedures.
Knowledge of basic arithmetic and English.
Skill in the use of computers and appropriate software.
Skill in customer service and problem solving techniques.
Skill in organization techniques to efficiently complete tasks.
Ability to read and interpret data correctly.
Ability to follow complex written and oral directions.
Ability to read, write, and communicate effectively with customers and other employees.
Ability to work within an environment that may be stressful and where tack and diplomacy are important to customer service work.

PHYSICAL DEMANDS

The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

Fingering: picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Hearing: sufficient to perceive the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make the discrimination in sound.
Mental Acuity: sufficient to make rational decisions through sound logic and deductive processes.
Talking: sufficient to express or exchange ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

WORK ENVIRONMENT

Work is performed in an office environment. The noise level in the work environment is usually moderate.

Typical hours for this position are Monday through Friday from 7:30 a.m. to 5:30 p.m. with every other Friday off. This position may require occasional overtime.

Quick Apply

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support worker jobs in douglasville, ga

Customer Care Coordinator - $22.15/hourly

(USA) Member Specialist

Delivery Driver

PARK MAINTENANCE WORKER I

Care Giver/CNA

Merchandise and Stocking Associate

Senior Customer Support Services Specialist

Warehouse Operator II

Seasonal Fulfillment and Receiving Support Associate, Arbor Place

Care Giver - 6AM-2PM PART TIME

Janitorial Worker

Behavioral and Mental Health Technician | Full-Time, 7pm -7am | Arthur M. Blank Hospital

Senior Customer Support Services Specialist (HR)

Practice Assistant

Warehouse Worker

Program Aide Guest Services

Part-Time Office Services Associate 9AM to 1PM

(USA) .com Human Resource Clerk - Weekend (Fri-Sun) (4:30a-4:30p)

Associate Customer Success Consultant

Care Management Assistant

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Department: Customer Service
Pay Grade: 106

JOB SUMMARY

ESSENTIAL JOB FUNCTIONS

Education and Experience:

Special Qualifications:

Knowledge, Skills and Abilities:

PHYSICAL DEMANDS

WORK ENVIRONMENT

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support worker jobs in douglasville, ga

I want to receive the latest job alert for support worker in douglasville, ga

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Department: Customer Service Pay Grade: 106

JOB SUMMARY

ESSENTIAL JOB FUNCTIONS

Education and Experience:

Special Qualifications:

Knowledge, Skills and Abilities:

PHYSICAL DEMANDS

WORK ENVIRONMENT

Department: Customer Service
Pay Grade: 106