Top 10 Guest service agent Jobs in Dover Oh

Front Desk Agent
TownePlace Suites New Philadelphia —New Philadelphia, OH
- From $13 an hour
- Part-time
- Bilingual
- Hotel
- Fair chance
- Paid time off
- Employee discount
Quick Apply
Front Desk Associate
Fairfield Inn and Suites Canton South —Canton, OH
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
Hotel/ Front Desk Agent
Glenmoor Country Club —Canton, OH
- $14 - $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Agent
Candlewood Suites Carrollton —Carrollton, OH
- Evening shift
- Hotel
- High school diploma or GED
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
Front Desk Agent
Salt Fork Lodge —Kimbolton, OH
- $15 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Basic math
- Paid holidays
- 401(k)
Quick Apply
Front Desk Agent
Hampton Inn & Suites Canton —Canton, OH
- From $13.50 an hour
- Part-time
- Hotel
- Conflict management
- Computer skills
- Employee discount
Quick Apply
7d
Reservationist
Salt Fork Lodge —Kimbolton, OH
- $15 an hour
- Part-time
- Travel
- Entry level
- Resort
- Paid holidays
- 401(k)
Quick Apply
Front Desk 2p-10p
Fairfield Inn & Suites —Canton, OH
- From $15 an hour
- 8 hour shift
- Hotel
- In-person
- Ability to stand for extended periods
- Employee discount
Quick Apply
1d
Front Desk Sales Associate
PCRK Group —Canton, OH
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
Hotel Night Auditor
Candlewood Suites Carrollton —Carrollton, OH
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply

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Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
14d
Leasing Professional
T&R Properties —Columbus, OH
Check phone messages several times throughout each day and return calls promptly. Complete the guest card and confirm accuracy upon completion.
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4d

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guest service agent jobs near dover oh

Front Desk Agent

TownePlace Suites New Philadelphia
New Philadelphia, OH

Quick Apply

Job Details

Part-time
From $13 an hour

Benefits

Paid time off
Employee discount

Qualifications

Bilingual
Computer operation
Guest relations
Multilingual
Phone communication
Property management systems (PMS)
Computer skills
Telephone systems
Multi-line phone systems
Office phone management

Full Job Description

Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team in providing exceptional guest experiences at our hotel. The ideal candidate will have a passion for hospitality and a strong commitment to customer service. As the first point of contact for guests, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth operations at the front desk.

Responsibilities

Greet guests upon arrival with a warm and friendly demeanor, providing excellent customer service throughout their stay.
Manage check-in and check-out processes efficiently while ensuring accurate billing and payment handling.
Handle guest inquiries, requests, and complaints promptly and professionally to enhance guest satisfaction.
Maintain knowledge of hotel services, amenities, and local attractions to provide guests with relevant information.
Operate multi-line phone systems to manage incoming calls and assist guests with reservations or inquiries.
Collaborate with other departments to ensure seamless guest services and address any issues that may arise during their stay.
Uphold hotel policies and procedures while maintaining a clean and organized front desk area.

Requirements

Previous experience in hotel front desk operations is preferred.
Strong customer service skills with the ability to communicate effectively in person and over the phone.
Bilingual or multilingual abilities are highly desirable to cater to diverse guest needs.
Familiarity with hospitality principles, guest relations, and night audit processes is advantageous.
Proficient in using multi-line phone systems and basic computer software for reservations and guest management.
A positive attitude, attention to detail, and ability to work well under pressure in a fast-paced environment are essential.
Flexibility to work weekends and holidays as needed.

Job Type: Part-time

Pay: From $13.00 per hour

Benefits:

Employee discount
Paid time off

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

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guest service agent jobs in dover oh

Front Desk Agent

Front Desk Associate

Hotel/ Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Reservationist

Front Desk 2p-10p

Front Desk Sales Associate

Hotel Night Auditor

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