Top 213 systems Jobs in dover oh

L1 IT Support Technician
Logivision Technologies —Winesburg, OH
- $45,000 - $55,000 a year
- Full-time
- Computer literacy
- No experience needed
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Frontend Developer - AI Trainer
DataAnnotation —Canton, OH
- $50 - $100 an hour
- Contract
- Remote
- Mid-level
- In-person
- Flexible schedule
Back End Developer - AI Trainer
DataAnnotation —Canton, OH
- $50 - $100 an hour
- Contract
- Remote
- Mid-level
- In-person
- Flexible schedule
Military Service - Air Force Reserve, Aircraft Electrical and Environmental Systems
Military Service - Air Force Reserve —Canton, OH
- From $50,000 a year
- Part-time
- High school diploma or GED
- Entry level
- Health insurance
- Tuition reimbursement
Military Service - Air Force Reserve, Aircraft Hydraulic Systems
Military Service - Air Force Reserve —Canton, OH
- From $50,000 a year
- Part-time
- Military
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Military Service - Air Force Reserve, Water & Fuel Systems Maintenance
Military Service - Air Force Reserve —Canton, OH
- From $50,000 a year
- Part-time
- Military
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Military Service - Air Force Reserve, Aircraft Armament Systems
Military Service - Air Force Reserve —Canton, OH
- From $40,000 a year
- Part-time
- Entry level
- Health insurance
- Tuition reimbursement
Military Service - Air Force Reserve, Munitions Systems
Military Service - Air Force Reserve —Canton, OH
- From $40,000 a year
- Part-time
- High school diploma or GED
- Driver's License
- Entry level
- Health insurance
- Tuition reimbursement
Military Service - Air Force Reserve, Aircraft Fuel Systems
Military Service - Air Force Reserve —Canton, OH
- From $50,000 a year
- Part-time
- Military
- High school diploma or GED
- Cleaning
- Health insurance
- Tuition reimbursement
Workday Security & HCM Analyst/Administrator
United Church Homes-Central Office —Ohio
- $74,000 - $88,500 a year
- Full-time
- Remote
- Background check
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
12d
Linux Software Support Specialist
Leidos —Ohio
- $57,850 - $104,575 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Fair chance
6d
DCO Counter-Measures Engineer
Leidos —Ohio
- $107,900 - $195,050 a year
- Full-time
- Hybrid work
- System design
- Windows
- Java
CRM / Business Software Consultant
Three30 Group —New Philadelphia, OH
- Email
- Microsoft Excel
- Mid-level
- Bachelor's degree
Onboarding & Implementation Manager
Rea —New Philadelphia, OH
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- AD&D insurance
- Paid holidays
Quick Apply
CYBERSECURITY ANALYST
Aultman Health Foundation —Canton, OH
- Full-time
- Computer science
- Azure
- Computer Science
3d
Senior Python Backend Developer
SKYCATCHFIRE —Canton, OH
- Remote
- Senior level
- Profit sharing
- Disability insurance
IT System Administrator
Hendrickson —Canton, OH
- On call
- Mid-level
- Office
- 3 years
- Wellness program
- Paid holidays
12d
Senior React Developer
SKYCATCHFIRE —Canton, OH
- System design
- Senior level
- Profit sharing
- Disability insurance
Adjunct Faculty - Unmanned Aerial Systems (UAS)
Clark State College —Clark, OH
- $660 per credit hour
- Part-time
- Classroom
- Mid-level
- Master's degree
- 403(b)
Network Administrator
Superior Dairy —Canton, OH
- Full-time
- Background check
- Azure
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
3d

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systems jobs near dover oh

L1 IT Support Technician

Logivision Technologies -
Winesburg, OH

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Professional development assistance
Referral program

Qualifications

Teamwork
Phone communication
Driver's License
Computer hardware
IT
Typing

Full Job Description

The L1 IT Support seat handles the first level support requests that come in from our Clients. They are the first to touch a helpdesk ticket and make sure that the issued is handled quickly and the Client is informed of what to expect every step of the way..

When help is needed the L1 IT Support can get help from or escalate issues to other members in Support Team.

RESPONSIBILITES & TASKS

Customer Service

Providing a first point of contact for customers through our helpdesk, be that via phone, email or ticket
Delight our Clients with a Friendly, Quick and Helpful Experience
Provide the Client with basic remote troubleshooting

USE OF OUR TICKETING SYSTEM

Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
Managing and recording all work though our Ticketing System
Make sure that Client Documentation in well maintained
Split tickets that have several issues into their own individual ticket
Make sure that tickets aren’t “stale” throughout the process

USE OF Monitoring & Management Tools

Review monitoring alerts and other dashboards and apply remediations

PROJECT WORK

From time to time the Projects Team will need additional resources to help deliver projects either on site or remotely. When opportunities arise, this seat may be required to help with project delivery

COMMUNICATION, REPORTING, RISK

Escalate tickets that require L2 IT support
Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
Submit Timesheets & Expense reports as indicated on their SOPs
Identify, Communicate and Mitigate potential risks to managers and Clients

TEAMWORK

Follow the schedule or guidance provided by the Support Delivery Coordinator or the Support Function Owner
Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
Identify opportunities for improvement and make constructive suggestions for change
Contribute to the process of innovative change effectively
Undertake other duties as required

Numbers & Metrics

Billable Hours
Tickets Closed
Others to be determined on individual basis
Accountable to KPIs & Metrics but also in intangible metrics such as our Core Values

Skills and attributes

Desired

A love of (and ability to) Solve Problems & Challenges
The ability to speak both Geek and Human
Great Communication skills by being good/active listener
A deep desire to deliver an amazing Client Experience
The ability to keep up with & adapt to the fast-paced IT world
Must be able to type quickly and accurately while talking on the phone
Active driver's license
Basic understanding of support tools, techniques and how technology is used to provide services
Knowledge of IT applications, software & hardware
IT literate – advanced user level

Nice to Have

Experience using a Ticketing system / RMM Tool and PSA software
Experience providing support & troubleshooting via remote tools
Experience and knowledge of the M365 platform
IT Certifications such as A+, Net+, Sec+

Perks

Paid Health Insurance (~80% of premiums covered)
Supplemental Insurance plans offered
Paid Vacation & Holidays
Paid IT Certifications

Career Growth

For someone looking to progress their role, the L1 IT Support seat naturally leads into roles at Logivision such as: the L2 IT Support/Engineer seat. The seat is often a foot in the door in the IT world and as growth/experience is gained, can specialize further into other roles, such as Network Engineer, Project Engineer, Solutions Architect, Account Manager, Customer Support Coordinator, CTO, or Service Delivery Manager.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Ability to Commute:

Winesburg, OH 44690 (Required)

Work Location: In person

Quick Apply

Refine Your Search

systems jobs in dover oh

L1 IT Support Technician

Frontend Developer - AI Trainer

Back End Developer - AI Trainer

Military Service - Air Force Reserve, Aircraft Electrical and Environmental Systems

Military Service - Air Force Reserve, Aircraft Hydraulic Systems

Military Service - Air Force Reserve, Water & Fuel Systems Maintenance

Military Service - Air Force Reserve, Aircraft Armament Systems

Military Service - Air Force Reserve, Munitions Systems

Military Service - Air Force Reserve, Aircraft Fuel Systems

Workday Security & HCM Analyst/Administrator

Linux Software Support Specialist

DCO Counter-Measures Engineer

CRM / Business Software Consultant

Onboarding & Implementation Manager

CYBERSECURITY ANALYST

Senior Python Backend Developer

IT System Administrator

Senior React Developer

Adjunct Faculty - Unmanned Aerial Systems (UAS)

Network Administrator

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