Commercial Construction Sales Representative — Chute & Compactor Systems
Buchanan Company is hiring a Commercial Construction Sales Representative for new-construction and project-driven sales involving waste chutes, trash chutes, rubbish chutes, recycling systems, compactors, soiled-linen systems, laundry chutes, and related specialty building systems.
This is a commercial construction sales role, not a generic sales job. The right candidate has direct experience selling to, supporting, or managing follow-up with general contractors, developers, owners, property managers, architects, construction project managers, subcontractors, or commercial construction project teams.
This role does not perform estimating, but it requires commercial construction estimating awareness and experience with bid follow-up, quote/proposal follow-up, CRM tracking, scope clarification, customer communication, and project-driven construction sales opportunities.
We are looking for a construction-sales professional who can develop trusted customer relationships, drive qualified opportunities toward award, close profitable work, and deliver a strong customer experience from first contact through internal handoff.
About Buchanan Company
Buchanan Company / Western Chutes is an established specialty construction business serving multi-story residential, mixed-use, commercial, hospitality, healthcare, and similar building projects.
Our work includes:
- Chute systems.
- Compactor systems.
- Recycling systems.
- Replacement parts.
- Service and installation support.
- Related specialty building-system solutions.
This role supports the construction sales lane, where success depends on customer relationships, organized follow-up, accurate information, construction timing awareness, and clean handoff to estimating, order management, detailing, fulfillment, and management.
Compensation
Base salary: $80,000–$100,000 per year, depending on directly relevant commercial construction sales experience, contractor/customer relationships, CRM discipline, quote/bid/proposal follow-up ability, communication quality, and role fit.
This role may also be eligible for a performance bonus or incentive opportunity, subject to company approval and applicable plan terms.
Final compensation depends on qualifications, experience, demonstrated role fit, internal considerations, and management approval. This posting does not create a compensation entitlement, commission entitlement, incentive entitlement, final pay band, classification result, or right to any specific compensation term.
Benefits
Benefits may include:
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Paid time off.
- Paid holidays.
- Role-related training or professional development support.
Insurance coverage is subject to employee/employer cost sharing, with dependent coverage paid by the employee if elected. Benefits, eligibility, waiting periods, plan availability, and contribution terms are governed by current company policy and applicable plan documents.
What You Will Sell
This role supports sales opportunities involving:
- Waste chutes.
- Trash chutes.
- Rubbish chutes.
- Recycling chute systems.
- Compactor systems.
- Soiled-linen chute systems.
- Laundry chute systems.
- Specialty building-service systems.
- Related replacement, service, installation, and project-support work.
Customer and Market Targets
Strong candidates may have sold to or worked with:
- General contractors.
- Developers.
- Owners.
- Property managers.
- Architects.
- Construction project managers.
- Commercial construction customers.
- Specialty contractors.
- Subcontractor/vendor networks.
- Multi-family, mixed-use, high-rise, hospitality, healthcare, apartment, condominium, or commercial project teams.
Key Responsibilities
- Develop and maintain relationships with general contractors, developers, owners, property managers, architects, subcontractors, and commercial construction project teams.
- Pursue qualified commercial construction opportunities and move them toward quote, proposal, award, and sold-work handoff.
- Follow up on leads, bids, quotes, proposals, customer requests, and open opportunities with urgency and professionalism.
- Communicate Buchanan’s chute, compactor, recycling, and specialty building-system value clearly to construction customers.
- Support quote-to-close activity, negotiated work, repeat-business development, and customer relationship growth.
- Coordinate with estimating on quote/proposal needs, missing information, scope questions, and customer requirements.
- Identify unclear scope, missing documents, addenda, project changes, schedule concerns, pricing questions, or customer expectation issues.
- Maintain accurate CRM records, customer notes, opportunity status, follow-up tasks, and sales activity records.
- Track bid dates, proposal status, customer responses, project timing, next steps, and open issues.
- Route sold, actionable, unclear, changed, or execution-impacting work through the proper sales-to-order-management handoff process.
- Escalate pricing, contract, scope, schedule, delivery, payment, or customer-commitment issues when approval is needed.
- Help improve sales conversion, customer experience, pipeline visibility, CRM accuracy, and handoff quality.
Required Qualifications
Qualified candidates must have experience in at least one of the following:
- Commercial construction sales.
- Specialty contractor sales.
- Subcontractor sales.
- Building-products or building-systems sales.
- Contractor-facing project sales.
- Construction quote, bid, or proposal follow-up.
- Construction customer relationship management.
- Project-driven sales involving general contractors, developers, owners, architects, property managers, or commercial construction teams.
Candidates must also be able to show:
- Personal ownership of customer or opportunity follow-up.
- Ability to manage multiple active sales opportunities without losing track.
- Strong phone and email communication.
- Accurate CRM, pipeline, bid board, or sales-tracking discipline.
- Ability to document customer conversations, next steps, and open items.
- Ability to understand construction timing, bid dates, quote/proposal status, and project-stage movement.
- Ability to identify unclear scope, missing information, customer concerns, or internal handoff risks.
- Ability to work on-site from Huntington Beach, California.
- Ability to support customer-facing and field-facing activity as needed.
Preferred Qualifications
Preferred experience includes:
- Sales to general contractors, developers, owners, architects, property managers, or commercial construction teams.
- Sales experience in multi-family, mixed-use, high-rise, hospitality, healthcare, apartment, condominium, or commercial construction.
- Experience with waste chutes, trash chutes, recycling systems, compactors, specialty building systems, building products, construction materials, Division 10, Division 11, mechanical systems, architectural products, or related construction systems.
- Experience with bid boards, construction lead services, plan/spec review, proposal tracking, quote follow-up, addenda, or scope clarification.
- Experience using Zoho CRM or another CRM system.
- Experience working with estimating, order management, project coordination, detailing, fulfillment, or operations teams.
- Existing commercial construction relationships in Southern California.
Skills Needed
- Commercial construction sales.
- Contractor communication.
- Customer relationship development.
- Bid follow-up.
- Quote follow-up.
- Proposal follow-up.
- CRM discipline.
- Pipeline accountability.
- Construction opportunity tracking.
- Scope clarification.
- Project timing awareness.
- Internal handoff discipline.
- Accurate documentation.
- Follow-through.
- Early escalation.
- Professional phone and email communication.
- Ability to distinguish a real construction opportunity from casual interest.
Systems / Tools Experience
Experience with any of the following is helpful:
- Zoho CRM or another CRM system.
- Construction lead platforms.
- Bid boards.
- Outlook / Microsoft Office.
- Excel or structured tracking sheets.
- Shared project folders.
- Proposal or quote systems.
- Construction drawings, specifications, bid documents, or project folders.
- Bluebeam or plan-viewing tools.
Direct experience with Buchanan’s exact systems is not required, but candidates must be able to learn business systems and maintain accurate records.
Sales Ownership, Customer Experience, and Work Product Reliability
This role requires more than sales activity. We need someone who can create confidence with customers, move qualified opportunities toward close, and produce sales work that the next person in the workflow can rely on.
A strong candidate will be able to explain how they personally:
- Build and maintain commercial construction customer relationships.
- Identify qualified opportunities and move them toward award.
- Follow up on bids, quotes, and proposals without losing momentum.
- Communicate clearly with contractors, developers, owners, and project teams.
- Maintain accurate CRM records and next-step documentation.
- Clarify scope or missing information before it becomes a customer or handoff problem.
- Coordinate with estimating and internal teams without overpromising.
- Protect the customer experience from first contact through internal handoff.
- Close profitable work while preserving trust, accuracy, and follow-through.
Candidates must be able to explain personally owned construction-sales work with specificity. Resume claims alone are not enough.
Skills and Assessments
Buchanan Company uses role-related skills and workstyle assessment steps as part of its standard hiring process.
For this role, candidates who move forward may be asked to complete assessments or work-sample discussions related to:
- Commercial construction sales judgment.
- Bid, quote, proposal, or opportunity follow-up.
- CRM / pipeline organization.
- Customer communication.
- Scope clarification.
- Follow-through and ownership reliability.
- Ability to explain personally owned sales work.
- Workstyle fit for a construction-project sales environment.
These assessment steps are used together with resume review, screening answers, interviews, references, compensation alignment, location/schedule fit, and management review. They do not create an automatic hiring decision by themselves.
This Role Is Probably Not a Fit If
This role is probably not the right fit if your experience is mainly:
- Retail sales.
- B2C sales.
- Door-to-door sales.
- Appointment setting only.
- Marketing only.
- Customer service only.
- Call-center sales.
- Insurance sales with no construction transferability.
- SaaS sales with no construction or project-driven sales experience.
- Residential-only home-improvement sales with no commercial construction transferability.
- Solar-only sales with no commercial construction customer base.
- Passive account management where you did not personally own opportunity follow-up.
- Construction labor only with no customer-facing sales or project-follow-up responsibility.
- Administrative support only with no ownership of customer/opportunity follow-up.
Candidates from these backgrounds may still be considered only if they can show clear transferability to commercial construction, contractor-facing customers, bid/quote/proposal follow-up, or project-driven sales.
Work Environment
- Full-time role.
- On-site in Huntington Beach, California.
- Customer-facing and field-facing activity may be required.
- Works with construction sales, estimating, order management, detailing, fulfillment, finance, management, and customers.
- Supports a specialty construction/manufacturing/service business with project-based sales cycles and detailed internal handoffs.
- Requires consistent business-hour availability, accurate communication, and dependable follow-through.
Hiring Process
The hiring process may include:
- Resume/application review.
- Screening-question review.
- Written clarification request if experience is vague.
- Initial phone screen.
- Manager interview.
- Construction-sales scenario discussion.
- CRM/follow-up example review.
- Role-related skills assessment.
- Workstyle assessment.
- Work-product / ownership reliability review.
- Reference check.
- Compensation/location/schedule confirmation.
- Final management review.
Buchanan uses a structured, job-related candidate review. Candidates should be prepared to explain what sales work they personally owned, how they tracked customer follow-up, how they handled bids/quotes/proposals, how they advanced qualified opportunities toward award, and how they protected the customer experience from first contact through internal handoff.
Equal Employment Opportunity
Buchanan Company is an equal opportunity employer. Employment decisions are based on job-related qualifications, experience, business needs, and applicable law.
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Application Question(s):
- Describe the commercial construction, specialty contractor, building-products, subcontractor, or contractor-facing sales work you personally owned. What did you sell, and who were the customers?
- Describe one construction bid, quote, proposal, or project opportunity you personally followed up on. What was your role, and what happened next?
- Which customer types have you personally sold to or followed up with? Select all that apply.
Choices:
__General contractors
__Developers
__Owners
__Property managers
__Architects
__Construction Project Managers
__Subcontractors
__Commercial Construction Customers
__Residential Homeowners
__Retail Customers
__None of the above
- What CRM, bid board, construction lead service, spreadsheet, or tracking system have you used to manage customer follow-up and sales opportunities?
Experience:
- commercial construction or contractor-facing sales: 2 years (Required)
- construction bid/quote/proposal follow-up: 2 years (Required)
- CRM, pipeline, or structured follow-up tracking: 1 year (Preferred)
- Exp with plans, specs, addenda, scope & quote roposals?: 1 year (Required)
Work Location: In person
