Top 373 Technical support occupations Jobs in Downey, Ca

IT Help Desk Specialist
H MART —Whittier, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
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Technical Support Representative
Sonic Internet + Phone —Bellflower, CA
- From $20 an hour
- Remote
- Spanish
- Research
- Communication skills
- Profit sharing
- Paid training
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IT Assistant/Technical Support
Advance Nursing Services —Downey, CA
- $16.04 an hour
- Part-time
- High school diploma or GED
- Travel
- Entry level
- Health insurance
- Life insurance
Office Assistant / Jr. Systems Administrator
ALMA MATER —Los Angeles, CA
- Email
- Word processing
- Computer literacy
- Office
Help Desk Support Representative
Travis Mathew —Huntington Beach, CA
- $36.71 - $44.04 an hour
- Full-time
- Mid-level
- Office
- 2 years
IT Helper - Part Time
DO & CO —Redondo Beach, CA
- $28.16 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
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Technical Support Specialist
Dreamscape Learn —Culver City, CA
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Organizational skills
- Health insurance
- Dental insurance
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PC Technician Full Time Day
Memorial Hospital of Gardena —Gardena, CA
- $26.46 - $38.90 an hour
- Full-time
- Hospital
- Computer literacy
- HIPAA
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IT Technician (Field)
Cal Tech Services Inc —Long Beach, CA
- $25 - $30 an hour
- Part-time
- Computer science
- Computer Science
- Analysis skills
- Opportunities for advancement
Quick Apply
PC Technician Full Time Day Shift
Memorial Hospital of Gardena —Gardena, CA
- $26.46 - $38.90 an hour
- Full-time
- Hospital
- Computer literacy
- HIPAA
Quick Apply
Help Desk Technician 1
MATT Construction —Santa Fe Springs, CA
- Monday to Friday
- Construction site
- Mid-level
- Office
- Tuition reimbursement
- Paid time off
13d
Desktop Support Technician, Senior
OCTA —Orange, CA
- $42.06 - $57.87 an hour
- Full-time
- 5 years
- Bachelor's degree
- In-person
Helpdesk Support Technician
Connection —Brea, CA
- $29 an hour
- Full-time
- Mid-level
- Office
- Windows
4d
IT Support Technician
SpaceX —Hawthorne, CA
- $29 - $45 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
- Paid parental leave
- Employee stock purchase plan
IT Helpdesk Support
SKIMS —Los Angeles, CA
- $100,000 - $110,000 a year
- Weekends as needed
- Up to 50% travel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Assistant
Property Management Associates —Culver City, CA
- $28 - $30 an hour
- Full-time
- Background check
- Residential
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
12d
IT Assistant
iBUYPOWER —City of Industry, CA
- $28 - $30 an hour
- Full-time
- Microsoft Outlook
- Ability to lift 50 pounds
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Hardware Support Technician
Carlton Fields —Los Angeles, CA
- $110,000 - $120,000 a year
- Online Application
- Office
- Windows
- 1 year
- Profit sharing
- Commuter assistance
Quick Apply
Senior End User Support Specialist
SCAN Group —Long Beach, CA
- $34.47 - $47.50 an hour
- Full-time
- Remote
- Background check
- 5 years
- Research
- Wellness program
- Paid holidays
Quick Apply
IT Support & Help Desk Technician
Shammam Consulting Services —Los Angeles, CA
- Overtime
- Up to 50% travel
- Mid-level
- Office
- Dental insurance
- Paid time off

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technical support occupations jobs near downey, ca

IT Help Desk Specialist

H MART -
Whittier, CA

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Job Details

$29 - $32 an hour

Benefits

Health savings account
AD&D insurance
Paid holidays
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Telecommunications network troubleshooting
Desktop computer repair
Non-technical user support
Knowledge management
Computer operation
Email customer support
Defect resolution root cause analysis
Technical support via phone
Computer Science
Phone communication
In-person customer service
Hardware maintenance
English
Operating system updates
Mid-level
Incident Escalation
Software installation
User training (technical support)
Korean
Help files
Computer hardware
Desktop (troubleshooting support)
Computer management
Remote access software
WAN
Networking equipment (troubleshooting support)
Customer service knowledge base
Problem management
Application Maintenance
Online help documentation

Full Job Description

Responsibilities but not limited to:

Respond to user inquiries and provide technical support via phone, email, or in-person.
Assist users in resolving hardware, software, and network-related issues.
Walk users through problem-solving processes and provide step-by-step solutions
Diagnose and troubleshoot technical issues reported by end-users.
Escalate complex problems to the appropriate IT support teams for resolution.
Perform root cause analysis and implement solutions to prevent recurring issues.
Maintain accurate records of user issues, solutions provided, and other relevant information.
Create and update knowledge base articles to facilitate self-help for end-users.
Install, configure, and update software applications and operating systems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Conduct routine checks and maintenance tasks to ensure system stability and security.
Provide basic training to end-users on using hardware and software applications.
Create and deliver user guides and tutorials for common issues.
Collaborate with other IT support teams and departments to resolve complex issues.
Participate in meetings and contribute to the improvement of IT processes.

Qualifications / Skills:

Proven experience as an IT Help Desk Support or similar role.
Knowledge of computer hardware, software, and troubleshooting techniques.
Strong communication and customer service skills.
Familiarity with help desk software and remote desktop tools.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
A degree in Computer Science, Information Technology, or a related field is preferred.
Bilingual in Korean and English

Benefits:

Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
401 (k) Retirement Plan with up to 5% match per company policy
Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
BTA Insurance (Business Travel Accident Coverage)
Company provided lunch
Paid-time off (PTO) and Paid Holidays per company policy
Celebration & Condolence Benefits per company policy
Smart Card: Earn additional 4 points to the standard $1 = 1 point
Holiday Gift certificates per company policy
FSA (Flexible Spending Account) per company policy
DCFSA (Dependent Child Care Spending Account) per company policy
HSA (Health Savings Accounts) per company policy

Location

Northern California (San Francisco Bay Area)

Compensation

Hourly rate: $29.00–$32.00 (based on experience)

Work Hours

MON-FRI, 8:00am to 5:00pm

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

technical support occupations jobs in downey, ca

IT Help Desk Specialist

Technical Support Representative

IT Assistant/Technical Support

Office Assistant / Jr. Systems Administrator

Help Desk Support Representative

IT Helper - Part Time

Technical Support Specialist

PC Technician Full Time Day

IT Technician (Field)

PC Technician Full Time Day Shift

Help Desk Technician 1

Desktop Support Technician, Senior

Helpdesk Support Technician

IT Support Technician

IT Helpdesk Support

IT Assistant

IT Assistant

Hardware Support Technician

Senior End User Support Specialist

IT Support & Help Desk Technician

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