Top 5 Network specialist Jobs in Dubuque, Ia

Support Specialist
TRICOR Insurance —Lancaster, WI
- Full-time
- Computer science
- Computer Science
- Inventory management
- Health savings account
- Dental insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Dubuque, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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RIPEVA LLC —Dubuque, IA
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Support Specialist

TRICOR Insurance -
Lancaster, WI

Apply Now

Job Details

Full-time

Benefits

Health savings account
Dental insurance
401(k)
Vision insurance
Opportunities for advancement

Qualifications

Confidential information handling
Firewall
Cloud-based systems
WAN
Networking equipment (troubleshooting support)
IP networking
Productivity software

Full Job Description

Ready to take your IT support career to the next level? TRICOR is growing and looking for an experienced IT Support Specialist to join our Information Technology team in our Lancaster, WI office.

This is an excellent opportunity for an IT professional who enjoys the people side of technology and is looking to expand their impact in a collaborative, service-focused organization. If you're passionate about delivering exceptional support, solving problems, and building relationships while growing your technical expertise, we'd love to hear from you.

Why Join TRICOR?

Flexible scheduling with a strong work-life balance
Health, Dental & Vision Insurance
HSA/HRA options
401(k) Retirement Plan with access to a Certified Financial Planner
Technical training, mentorship, and career development
Opportunities for advancement
Family-owned culture focused on employee success

As an IT Support Specialist:

You will respond to and resolve daily technical support requests involving desktops, laptops, VoIP phones, printers, scanners, copiers, and network connectivity
You will systematically analyze, troubleshoot, and resolve employee technology issues while providing clear communication throughout the support process
You have strong communication and customer service skills and can explain technical concepts to non-technical users
You are organized, self-motivated, and able to manage multiple support requests and priorities effectively
You are collaborative, coachable, and willing to continuously learn new technologies, software applications, and support processes
You can make sense of complex technical issues and efficiently problem solve for successful outcomes
You assist with employee onboarding and offboarding, including workstation setup, system access, and technology deployment
You help maintain IT inventory, documentation, knowledge base resources, and standard operating procedures
You participate in IT projects and technology initiatives that support TRICOR's continued growth
You build trusted relationships with employees and provide a best-in-class technology support experience

Our Culture is built upon people who are:

Driven by helping employees maximize productivity through technology solutions and support
Dedicated to delivering exceptional service and creating positive experiences for every employee interaction
Committed to continuous learning and staying current with evolving technology and industry best practices
Obsessed with achieving goals while using teamwork, communication, and innovation to drive success
Accountable, reliable, and willing to take ownership of challenges and solutions
Passionate about supporting others and contributing to a positive workplace culture

Misc. Requirements:

Associate's Degree in Information Technology, Computer Science, or a related field preferred
One or more years of experience in a technical support, help desk, or IT support role preferred
Proficiency with Microsoft Office applications and standard business technology tools
Basic understanding of LAN and WAN networking concepts
Familiarity with routers, switches, firewalls, and network troubleshooting
Basic understanding of cloud-based systems such as Microsoft 365 administration and user account management
Experience with help desk ticketing systems and remote support tools preferred
Experience with Applied Systems Epic or similar agency management systems preferred
Ability to maintain confidentiality and security of company information
Day travel to and from various TRICOR locations may be required

We value diversity and believe forming teams in which everyone can be their authentic self is the key to our success. We encourage people from underrepresented backgrounds and different industries to apply.

To learn more about TRICOR, LLC and apply, visit our Careers page at www.tricorinsurance.com/tricor-careers.

Come join us and experience what the best work of your career could be like!

Apply Now

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network specialist jobs in dubuque, ia

Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

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