Top 2 Office specialist Jobs in Dubuque, Ia

Administrative Support Professional
City of Dubuque, IA —Dubuque, IA
- $23.29 - $30.45 an hour
- Overtime
- Word processing
- Office
- Residential
- On-the-job training
Administrative Support Professional (AmeriCorps Program - Part-Tiime)
City of Dubuque, IA —Dubuque, IA
- $23.99 - $31.36 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Organizational skills
- On-the-job training
1d

Discover related jobs

Based on your search for office specialist jobs.

Administrative Support Professional
City of Dubuque, IA —Dubuque, IA
GENERAL SUMMARY: Under supervision, interact with customers to provide basic or scripted information in response to routine inquiries about services; handle and…
$23.29 - $30.45 an hour
Office Assistant (Part-time)
City of Dubuque, IA —Dubuque, IA
The successful candidate will answer and route a high volume of phone calls, process customer complaints and requests, coordinate refuse and recycling cart…
$21.48 - $28.07 an hour
1d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Physcian Office Specialist
OhioHealth —Columbus, OH
Primary responsibilities include but are not limited to: answering phones utilizing a computerized system, directing calls appropriately, scheduling patient…
8d
Information Desk Specialist - Patient Relations/Info Desk
Nationwide Children's Hospital —Columbus, OH
Answers and directs phone calls and walk-in inquiries to the appropriate personnel or department. Greets visitors, responding to inquires or problems and…

Show more jobs in cities nearby

I want to receive the latest job alert for office specialist in dubuque, ia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

office specialist jobs near dubuque, ia

Administrative Assistant jobs in Dubuque, IA

Nursing Assistant jobs in Macon, GA

Administrative Assistant jobs in Renton, WA

Administrative Assistant jobs in San Diego, CA

Laboratory Assistant jobs in San Antonio, TX

Medical Assistant Psychiatrics jobs in Houston, TX

Administrative Assistant jobs in Columbus, OH

Administrative Assistant jobs in Springfield, MO

Dental Assistant Free Training Paid jobs in Boston, MA

Administrative Assistant jobs in Tennessee

Remote Administrative Assistant jobs in Philadelphia, PA

Administrative Assistant jobs in Mesquite, TX

Administrative Assistant jobs in Allentown, PA

Administrative Assistant jobs in Windsor, CO

Administrative Assistant jobs in Lubbock, TX

Legislative Assistant jobs in Austin, TX

Library Assistant jobs in Manhattan, NY

Administrative Support Professional

City of Dubuque, IA -
Dubuque, IA

Apply Now

Job Details

Full-time
$23.29 - $30.45 an hour

Benefits

On-the-job training

Qualifications

Customer communication

Full Job Description

Position Summary

GENERAL SUMMARY: Under supervision, interact with customers to provide basic or scripted information in response to routine inquiries about services; handle and resolve general complaints; answer inquiries and provide information to the general public, customers, visitors and other interested parties regarding activities conducted at the location of departments, offices and employees within the City of Dubuque organization; perform entry-level clerical duties including answering telephones, bookkeeping, typing or word processing, office machine operation, and filing; and performing other duties as assigned.

This valuable team member will be an integral part of supporting efforts to become a high-performance, data-driven, and outcome-focused organization with the ultimate goal of creating a community of belonging and organization of choice, through planning, partnerships, and people. The individual should have strong emotional intelligence and a continuous improvement mindset which will add value to our organization and community people, integrity, responsibility, innovation and teamwork.

DISTINGUISHING FEATURES OF THE CLASS: Work in this class involves responsibility for the performance of administrative, secretarial, communication, policy, billing/ revenue, accounts payable and receivable, clerical duties, providing customer service; and assisting the administrative team. Employees in this class are required to exercise some independent judgment in this class.

Job Duties

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Record personnel information; and information from meetings or other formal proceedings.
Deals with highly confidential and sensitive information pertaining to decision-making processes.
Maintain confidentiality of privileged information obtained in the course of work.
Schedule appointments and meetings.
Prepare documentation for contracts, purchase orders, budget transactions, or regulatory compliance; employee work schedules; informational or reference materials, research, and technical reports; and business correspondence across departments.
Assisting with month-end closing activities.
Manage tasks or contribute to committee or teamwork.
Draft and or proofread documents, policy, records, memos, or other files to ensure accuracy.
Respond to customer inquiries, problems or complaints.
Make travel, accommodations, or entertainment arrangements for others.
Participate in the City’s intercultural competency training and program.
Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

Administrative/Clerical -Knowledge of modern administrative, office and clerical procedures, systems, and equipment such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.
Customer and Personal Service -Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Active Listening- Listening to others, not interrupting, and asking good questions.
Deductive and Inductive Reasoning -Coming up with general rules and answers from lots of detailed information and using them to solve problems.
Computers and Electronics-Knowledge of electronic equipment, computer hardware and software, including applications and programming.

Qualifications

MINIMUM QUALIFICATIONS:

High school diploma or equivalent; and
Experience or on-the-job training related to the duties of the position; or any combination of education and experience equivalent to the position qualifications.

PREFERRED QUALIFICATIONS:

College level work in accounting or business fields which includes courses in bookkeeping, accounting and/or payroll.
Experience working with a diverse workforce and population.
Customer service experience.

FLSA (OVERTIME) STATUS: Non-exempt

SUPERVISORY STATUS: None

RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence within fifty (50) miles of the corporate limits of the city of Dubuque as soon as practicable after appointment, but within two years of appointment.

Our Commitment to You
The City of Dubuque is committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities, in compliance with all applicable federal and state laws. Our organization provides equal opportunities for all individuals, fostering a workplace that values innovation, collaboration, and work-life balance. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our growing community. In accordance with legal obligations our policies and practices are designed to ensure fair treatment and foster a respectful workplace where all are encouraged to apply.

Apply Now

Refine Your Search

office specialist jobs in dubuque, ia

Administrative Support Professional

Administrative Support Professional (AmeriCorps Program - Part-Tiime)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for office specialist in dubuque, ia

Explore jobs in more locations

Position Summary

Job Duties

Qualifications

Job Seeker Tools

Employer Tools

Browse

Stay Connected