Top 211 Customer experience supervisor i Jobs in Duluth, Mn

Customer Experience Supervisor I
JCPenney —Duluth, MN
- $19.50 - $24.38 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
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Operations Supervisor
Superior Flying Services, LLC —Superior, WI
- $60,000 - $80,000 a year
- Full-time
- Background check
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
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Customer Service Manager
BibliU —Superior, WI
- $13 an hour
- Part-time
- 5 years
- Merchandising
- Mid-level
- On-the-job training
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Service Shop Planner
GPM, Inc. —Duluth, MN
- $45,000 - $55,000 a year
- Full-time
- Mechanic experience
- Customer service
- Mid-level
- Health savings account
- Health insurance
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Technician 1
Sunbelt Rentals, Inc. —Hermantown, MN
- $18.99 - $26.11 an hour
- Full-time
- Spanish
- Mechanic experience
- High school diploma or GED
- Disability insurance
- Health insurance
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CNC Machinist
EXODUS GLOBAL LLC —Superior, WI
- $25 - $34 an hour
- Full-time
- Background check
- Mid-level
- Continuous improvement
- Profit sharing
- Health savings account
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Member Service Representative
CENTRICITY CREDIT UNION —Hermantown, MN
- $16.75 - $19.80 an hour
- Full-time
- Background check
- Customer service
- High school diploma or GED
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3h
Security Officer - Armed
General Security Services Corporation —Duluth, MN
- $20 - $21 an hour
- Part-time
- Military
- Computer literacy
- Writing skills
- Paid training
- Health insurance
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Specialized Security Professional
General Security Services Corporation —Duluth, MN
- $16 an hour
- Full-time
- Military
- Computer literacy
- Writing skills
- Paid training
- Health insurance
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Lawn Care Crew Member
Gruff's Lawn & Service —Superior, WI
- $20 - $24 an hour
- Part-time
- Background check
- Sales
- Customer service
- Flexible schedule
- Referral program
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Packaging Technician-3 weeks PTO-Monday thru Friday
Chemstar Products —Carlton, MN
- $20 - $24 a year
- Full-time
- ERP systems
- Forklift
- High school diploma or GED
- Paid time off
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2d
Customer Experience Coordinator
TJ Maxx —Duluth, MN
- $16.00 - $16.50 an hour
- Part-time
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
4d
VS Manager-Miller Hill
Victoria's Secret —Duluth, MN
- $21.15 - $27.56 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Fair chance
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10d
Shift Supervisor
CVS Health —Duluth, MN
- $16.50 - $24.00 an hour
- Overtime
- Merchandising
- No high school diploma
- Mid-level
- Health insurance
- Dental insurance
6d
Site Supply Chain Supervisor
Essentia Health —Superior, WI
- $25.98 - $38.97 an hour
- Full-time
- Hospital
- Mid-level
- Recruiting
- Disability insurance
- Health insurance
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Customer Service Associate – The UPS Store (Duluth, MN)
Store 2931 —Duluth, MN
- $32,500 a year
- 8 hour shift
- Customer service
- Computer literacy
- Basic math
- 401(k)
- Paid time off
Quick Apply
Overnight Task Team Supervisor- Full Time
Bass Pro Shops —Hermantown, MN
- $20.00 - $22.75 an hour
- Overnight shift
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
shift supervisor - Store# 21634, University of MN Duluth
Starbucks —Duluth, MN
- $20.00 - $22.70 an hour
- Weekends as needed
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Paid parental leave
- Disability insurance
10d
Job Service Supervisor - Workforce Development Supervisor
State of Minnesota - Employ & Econ Development Dept —Duluth, MN
- $34.11 - $49.39 an hour
- Online Application
- Hybrid work
- Background check
- Mid-level
- Master's degree
- Paid parental leave
- Paid holidays
Rehabilitation Scheduler
Essentia Health —Duluth, MN
- $17.32 - $25.80 an hour
- Weekends as needed
- Hospital
- Customer service
- Entry level
- Disability insurance
- Health insurance
Quick Apply

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Customer Experience Supervisor I

JCPenney -
Duluth, MN

Quick Apply

Job Details

$19.50 - $24.38 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Delegation

Full Job Description

General Description:
As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies

Primary Responsibilities:

Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs.
Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics.
Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs.
Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources.
Performance Standards - Supportive of company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP (Credit) program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies:
To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies:

Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.

Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.

Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.

Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization
Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.

Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.

Pay Range

USD $19.50/Hr -USD $24.38/Hr.

Work Location: In person

Quick Apply

Refine Your Search

customer experience supervisor i jobs in duluth, mn

Customer Experience Supervisor I

Operations Supervisor

Customer Service Manager

Service Shop Planner

Technician 1

CNC Machinist

Member Service Representative

Security Officer - Armed

Specialized Security Professional

Lawn Care Crew Member

Packaging Technician-3 weeks PTO-Monday thru Friday

Customer Experience Coordinator

VS Manager-Miller Hill

Shift Supervisor

Site Supply Chain Supervisor

Customer Service Associate – The UPS Store (Duluth, MN)

Overnight Task Team Supervisor- Full Time

shift supervisor - Store# 21634, University of MN Duluth

Job Service Supervisor - Workforce Development Supervisor

Rehabilitation Scheduler

I want to receive the latest job alert for customer experience supervisor i in duluth, mn

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