Top 83 Customer care coordinator Jobs in Dumfries Va

Patient Access Coordinator
OrthoVirginia Inc —Manassas, VA
- $18.47 - $27.70 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Communication skills
Quick Apply
Front Desk Receptionist
The Joint Chiropractic —Stafford, VA
- Part-time
- Computer literacy
- High school diploma or GED
- Clinic
- Paid training
- Employee discount
Quick Apply
Client Care Coordinator
SWEET VIRGINIA CARE LLC —Manassas, VA
- $50,000 - $55,000 a year
- On call
- Microsoft Outlook
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Bilingual Office Associate - Intake Coordinator
Multicultural Clinical Center —Springfield, VA
- $35,000 - $40,000 a year
- Weekends as needed
- Bilingual
- Background check
- Spanish
- Health insurance
- 401(k)
Quick Apply
Regional Care Coordinator
Medical Transportation Management (MTM, Inc.) —Manassas, VA
- $16 - $19 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
9d
Dental Front Desk / Patient Coordinator
Sudley Manor Dental Care —Manassas, VA
- $24.73 - $29.78 an hour
- Full-time
- Bilingual
- Spanish
- Dental office
Quick Apply
Pediatric Dental Patient Care Coordinator
Arlington Pediatric Dentistry —Arlington, VA
- $23 - $27 an hour
- Full-time
- Bilingual
- Spanish
- Dental office
- Paid holidays
- Health insurance
Quick Apply
Registration Coordinator
OrthoVirginia Inc —Fairfax, VA
- $19.46 - $29.19 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Typing
Quick Apply
10d
Patient Services Coordinator Lead
University of Virginia —Gainesville, VA
- $17.04 - $25.26 an hour
- Full-time
- Writing skills
- Mid-level
- Windows
Medical Office Coordinator
Medi-Weightloss —Stafford, VA
- From $20 an hour
- High school diploma or GED
- Clinic
- Associate's degree
- Paid time off
- 401(k) matching
Quick Apply
Patient Support Specialist
Capital Health and Management Partners —Manassas, VA
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Office Coordinator-Multispecialty Clinic, Stafford-Full Time Days
Mary Washington Healthcare —Stafford, VA
- $18.97 - $24.66 an hour
- Full-time
- High school diploma or GED
- Clinic
- Analysis skills
- Wellness program
- Health savings account
2d
Patient Coodinator
Ivy Rehab Network —Arlington, VA
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Paid time off
Quick Apply
9d
Customer Care Coordinator
Jushi —Woodbridge, VA
- $18 an hour
- Part-time
- Spanish
- Computer literacy
- Research
- Paid holidays
- Disability insurance
Quick Apply
Patient Services Coordinator - Vision Care
Prism Vision Group —Vienna, VA
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
4d
Patient Service Coordinator
MedStar Health —White Plains, MD
- $18.70 - $32.72 an hour
- Full-time
- Urgent Care
- High school diploma or GED
- Computer skills
Front Desk Coordinator
NORTHERN VIRGINIA ORALMAXILLOFACIAL IMPLANT SURGERY PC —Burke, VA
- $22 - $28 an hour
- Dental office
- Administrative experience
- High school diploma or GED
Patient Services Coordinator
PT Solutions Physical Therapy —Manassas, VA
- $18 - $24 an hour
- Full-time
- Private practice
- Customer service
- HIPAA
- Paid time off
Quick Apply
5d
Practice Success Coordinator
Upperline Health Inc —Alexandria, VA
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
Premier Pediatric Therapy Source —Annandale, VA
- $23 - $27 an hour
- Full-time
- Background check
- Current TB test
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply

I want to receive the latest job alert for customer care coordinator in dumfries va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care coordinator jobs near dumfries va

Patient Services Coordinator jobs in Manassas, VA

Practice Manager jobs in Alexandria, VA

Support Specialist jobs in Manassas, VA

Front Desk Coordinator jobs in Manassas, VA

Front Desk Receptionist jobs in Stafford, VA

Patient Care Coordinator jobs in Arlington, VA

Patient Care Coordinator jobs in Annandale, VA

Patient Access Coordinator jobs in Manassas, VA

Patient Service Representative jobs in Denver, CO

Patient Services Coordinator jobs in Yankton, SD

Patient Services Coordinator jobs in San Bernardino, CA

Patient Services Coordinator jobs in Ann Arbor, MI

Sample Coordinator jobs in New York, NY

Patient Services Coordinator jobs in Oak Lawn, IL

Event Coordinator jobs in Rochester, MN

Registrations Manager jobs in Rockingham, NC

Junior Project Manager jobs in Boston, MA

Social Media Manager jobs in Columbus, OH

Project Manager jobs in Seattle, WA

Registrations Manager jobs in Dickson, TN

Patient Access Coordinator

OrthoVirginia Inc -
Manassas, VA

Quick Apply

Job Details

Full-time
$18.47 - $27.70 an hour

Qualifications

Employee relationship building

Full Job Description

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.

With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.

Join us and become part of a trusted network committed to excellence in orthopedic care.

The Patient Access Coordinator- Clinical position is responsible for assisting patients and outside source callers with enhancing clinic team accessibility and issue resolution. Provides exceptional patient service by answering, responding, and requeuing or transferring a high volume of incoming calls from patients, and other callers. Adheres to internal protocols to ensure consistency and quality service. Obtains accurate patient information and call details, resolves issues when applicable, and routes calls to clinic staff appropriately.

Job-Specific Responsibilities

Answers incoming calls promptly and professionally, delivering exceptional customer service.
Clarifies caller inquiries and determines the most appropriate course of action to meet the customer's needs.
Utilizes designated call queues and transfer protocols to ensure efficient call resolution.
Adheres to assigned work schedules as directed by the Manager.
Verifies necessary information prior to office visit (e.g. previous physician visits, imaging such as x-rays etc.) as appliable.
Maintains familiarity with clinic team/provider schedules and extensions to relay accurate information to patients.
Assesses when issues require escalation for immediate or time sensitive attention following established workflows.
Resolve patient requests in a timely manner to minimize the need for call transfers.
Monitors OVC Rx Refills voicemails inbox and processes messages according to standard workflow.
Adapts to changes such as phone system upgrades or schedule changes without disrupting workflow.
Performs other related duties as assigned.

JOB REQUIREMENTS

Experience/Education/Certifications:

High School diploma or equivalency highly preferred. Applicable work experience may be substituted for educational requirements.
1 - 3 years of applicable work experience, preferably in a call center, appointment scheduling, customer service or medical office setting.
Demonstrates priority for excellent customer service and positive patient experience.
Healthcare industry knowledge with an emphasis on physician, clinical and business processes highly preferred.
Proven ability to promote teamwork and collaboration.

Knowledge/Skills/Abilities:

Ability to maintain excellent customer service relationships with referral sources, patients, physicians and peers.
Demonstrates ability to make sound judgments.
Dependable and able to arrive to work on time and access system prior to start time to ensure equipment functioning appropriately.
Understands the need to adjust work location for flexibility or phone coverage.
Willing to adhere to company expectations and policies regarding professional work environment and customer support.
Demonstrates professional integrity by being honest, reliable and respectful.
Proven team player and willingness to work in a fast-paced team environment.
Excellent listening and communication skills to fully support patients.
Take pride in their work and maintain a positive attitude.
A willingness to help others as needed and promotes a team environment emphasizing a positive patient experience.

Compensation Range for this position:

$18.47 - $27.70

Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.

This organization participates in e-Verify. Esta organización participa en e-Verify.

Quick Apply

Refine Your Search

customer care coordinator jobs in dumfries va

Patient Access Coordinator

Front Desk Receptionist

Client Care Coordinator

Bilingual Office Associate - Intake Coordinator

Regional Care Coordinator

Dental Front Desk / Patient Coordinator

Pediatric Dental Patient Care Coordinator

Registration Coordinator

Patient Services Coordinator Lead

Medical Office Coordinator

Patient Support Specialist

Office Coordinator-Multispecialty Clinic, Stafford-Full Time Days

Patient Coodinator

Customer Care Coordinator

Patient Services Coordinator - Vision Care

Patient Service Coordinator

Front Desk Coordinator

Patient Services Coordinator

Practice Success Coordinator

Patient Care Coordinator

I want to receive the latest job alert for customer care coordinator in dumfries va

Explore jobs in more locations

JOB REQUIREMENTS

Job Seeker Tools

Employer Tools

Browse

Stay Connected