Top 203 Patient services representative Jobs in Dundee, Mi

Patient Services Intermediate
University of Michigan —Ann Arbor, MI
- $45,219.20 - $65,603.20 a year
- Part-time
- Hybrid work
- Background check
- Microsoft Outlook
- Hospital
- Health insurance
- Dental insurance
3d
Patient Services Associate
University of Michigan —Ypsilanti, MI
- $43,056.00 - $62,462.40 a year
- Full-time
- Background check
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Receptionist
Ciena Healthcare Management —Monroe, MI
- Part-time
- In person
- Skilled nursing facility
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Patient Registration Specialist - Monroe Regional Hospital
ProMedica Monroe Regional Hospital —Monroe, MI
- Part-time
- HIPAA
- Inpatient
- High school diploma or GED
Quick Apply
3d
Guest Services Representative - Patient Relation - St. Anne Hospital - PRN
Mercy Health —Toledo, OH
- PRN
- Hospital
- HIPAA
- No experience needed
- COVID-19 protective measures
- Health savings account
9d
Basic Outpatient Presvc Spec
University of Toledo —Toledo, OH
- $61,109 - $519,200 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Hospital
4d
Patient Care Representative
42 North Dental —Blissfield, MI
- $18 - $22 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
Behavioral Health Urgent Care Medical Assistant/Receptionist
MONROE COMMUNITY MENTAL HEALTH AUTHORITY —Monroe, MI
- $21.11 - $26.39 an hour
- Weekends as needed
- Experience working with individuals with developmental disabilities
- Vital signs
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
12d
Call Center Rep Senior
University of Michigan —Ann Arbor, MI
- $47,465.60 - $68,868.80 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Unit Clerk L&D
Trinity Health Michigan —Ann Arbor, MI
- 12 hour shift
- Inpatient
- High school diploma or GED
- Entry level
- Free parking
- Disability insurance
Unit Clerk ED
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- Maintenance
- High school diploma or GED
- ER
- Free parking
- Disability insurance
12d
Call Center Representative - Ann Arbor
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- Medical office experience
- High school diploma or GED
- 1 year
12d
Unit Clerk - Outpatient Surgery Center
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- Surgery
- High school diploma or GED
- Guest services
- Free parking
- Disability insurance
12d
Medical Receptionist - Primary Care Belleville
Trinity Health Michigan —Van Buren, MI
- Full-time
- Primary Care
- High school diploma or GED
- 1 year
12d
Patient Coordinator
Aspen Dental —Adrian, MI
- $17 - $19 an hour
- Full-time
- 18 years or older
- Dental office
- High school diploma or GED
- Health insurance
- Dental insurance
Population Health Coordinator
University of Michigan —Ann Arbor, MI
- $50,128.00 - $72,758.40 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
6d
Scheduling Specialist, Patient Access
Trinity Health Michigan —Ann Arbor, MI
- Part-time
- Hospital
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Patient Intake Coordinator
Jayes Tech LLC —Ypsilanti, MI
- $20 - $30 an hour
- Full-time
- Microsoft Word
- HIPAA
- Mid-level
Quick Apply
Restorative Treatment Coordinator (2 Years +Dental Experience Require)
Monroe Family Dentistry —Monroe, MI
- $18 - $21 an hour
- Full-time
- Microsoft Word
- Dental office
- Microsoft Excel
Quick Apply
Prior Authorization Specialist
Cascade Hemophilia Consortium —Ann Arbor, MI
- $41,600 - $70,000 a year
- Full-time
- Background check
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply

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Patient Services Intermediate

University of Michigan -
Ann Arbor, MI

Apply Now

Job Details

Part-time
$45,219.20 - $65,603.20 a year
3 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Collaborate with healthcare professionals
In-person patient registration
Patient scheduling systems
HIPAA compliance
Microsoft Outlook
Clinical research
Data privacy laws
Phone communication
Medical insurance coverage verification
In-person customer service
Patient demographics
HIPAA
Care documentation
Assisting medical staff
Mid-level
3 years
High school diploma or GED
Overseeing care coordination
Records management
Task prioritization
Health record tracking
Patient billing
Hospital scheduling management
Phone triage
Epic
Managing patient records
Care coordination
Clinical staff scheduling
Patient scheduling via phone
Office phone management

Full Job Description

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Provides an intermediate level of customer service and clerical support to patients within either inpatient or outpatient settings. May assist adjacent work units. Guides entry-level positions and suggests workflow changes and improvements.

Maintain accurate patient records and documentation, ensuring compliance with confidentiality and privacy regulations (HIPAA).
Accurately verify patient information, including demographic details, medical history, and insurance coverage.
Provide customer service to patients by facilitating business processes including appointment scheduling, check-in and check-out, pre-arrival and telephone triage
Serve as point of contact between patients, healthcare providers, and administrative staff
Communicate appointment changes, test results or instructions to patients clearly and promptly
Assist healthcare providers with administrative tasks such as preparing files, documents, and arranging follow-up services
May collect cash and credit card payments from patients, determine patient pay portion and provide receipt of payment
Work closely with other healthcare professionals to ensure seamless patient flow and high-quality care
Coordinate provider clinic schedules, patient and testing schedules for patients within our program
Reschedule patients accordingly
Coordinating new patients and return visit rescheduling according to Ambulatory Care Operating Principals
Complex management of diagnostic testing and pre-post procedure scheduling, as well as coordination with clinical research trial requirements
Provide expert skill at clinic scheduling/grid management and adherence to standard work procedures, including thorough documentation standards
Anticipates and problem solve issues with clinic and ancillary testing schedules
Manage daily communications and phone calls from external and internal customers
Perform other related duties as assigned

Required Qualifications*

Graduation from high school or an equivalent combination of education and experience.

Desired Qualifications*

Knowledge of MI Chart (EPIC-Cadence) and ORMIS scheduling; demonstrated proficiency with MI Chart, Microsoft Outlook, and ability to navigate between systems

3 or more years of customer service experience within a medical environment
Previous experience working with clinical staff, nurses, providers
Knowledge of cardiology/vascular/surgical terms, testing and procedures
Demonstrated customer services excellence and attention to detail
Strong organizational, problem solving, and prioritization skills
Ability to multi-task and work in a high-volume area
Prior experience with complex scheduling

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Job Opening ID

281807

Working Title

Patient Services Intermediate

Job Title

Patient Services Intermediate

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Part-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM CVC Clinic

Posting Begin/End Date

8/20/2026 - 8/27/2026

Salary

$45,219.20 - $65,603.20

Career Interest

Service Employees Intl Union (SEIU)

Apply Now

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Mission Statement

Responsibilities*

Required Qualifications*

Desired Qualifications*

Why Join Michigan Medicine?

Modes of Work

Union Affiliation

Background Screening

U-M EEO Statement

Job Opening ID

Working Title

Job Title

Work Location

Modes of Work

Full/Part Time

Regular/Temporary

FLSA Status

Organizational Group

Department

Posting Begin/End Date

Salary

Career Interest