Top 9 Director of e commerce Jobs in Durham, Nc

Guest Services Manager for Luxury Travel Company
Kalos Golf —Chapel Hill, NC
- $100,000 - $115,000 a year
- Full-time
- Writing skills
- Mid-level
- Travel
- Health savings account
- Health insurance
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Director of Security
Etix —Morrisville, NC
- Full-time
- Hybrid work
- Azure
- Office
- AWS
- Health savings account
- AD&D insurance
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Sales Manager
Bellman & Symfon —Morrisville, NC
- Marketing
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Supervisor, Accounting
LCI —Durham, NC
- Monday to Friday
- Microsoft Outlook
- Writing skills
- Mid-level
- Wellness program
- Paid holidays
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Director, Risk Management
LCI —Durham, NC
- Monday to Friday
- 7 years
- Office
- Bachelor's degree
- Wellness program
- Paid holidays
Quick Apply
Representative, NC State Government Sales
LCI —Durham, NC
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Director, Accounting - Assistant Controller (CPA)
Sensaria —Morrisville, NC
- Full-time
- CPA
- Research
- Office
- Paid parental leave
- Paid holidays
Call Center Manager
Sports Endeavors —Hillsborough, NC
- Full-time
- 5 years
- Experience equivalent to degree accepted
- Business Administration
Quick Apply

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director of e commerce jobs near durham, nc

Guest Services Manager for Luxury Travel Company

Kalos Golf
Chapel Hill, NC

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Job Details

Full-time
$100,000 - $115,000 a year

Benefits

Health savings account
Health insurance
401(k)
Paid time off

Qualifications

Customer communication
Employee relationship building

Full Job Description

Job Overview

Kalos Golf, the newest part of the Travelopia portfolio, started in 1994 and has operated over 500 trips all over the world specializing in chartering small (80 to 120 passenger ships) to create a customize golf and travel experience with distinctive itineraries including the best in food, wine, service, and accommodations. Leveraging its strength and name recognition within the luxury cruise segment, Kalos Golf has broadened its offering to include exclusive private jet tours around the world and to various exotic locations.

The company has established a strong brand among the top private country clubs in the U.S. through customer referrals and endorsements, complimented by targeted direct mail and e-commerce strategies. Passengers from around the world confirm that high touch service, comfort, convenience, and camaraderie are the hallmark of a Kalos cruise.

To support the continued success and growth of Kalos, we are searching for our next Guest Services Manager to join a small, high-quality team of 25 that together delivery exceptional customer trips to 1800 guests every year. This role has key accountabilities, but the strong customer and service culture can require everyone on the team to turn their hand to whatever is needed to ensure the trips are delivered successfully.

Responsibilities

The Guest Services Manager primarily interfaces with high-net-worth clients (a large majority of whom are returning to travel again) who inquire about and/or have reserved space on our golf luxury cruises and private jet tours. The Guest Services Manager responds to customer inquiries about tour package details and availability and using their knowledge of the trips and exceptional customer facing skills, they work with guests to identify and book them onto the perfect trip. Building strong relationships, they then manage all ongoing communications with guests relating to their trip – some routine and some bespoke depending on the needs of the guest.

The Guest Services Manager also will have the opportunity to work with Tour Directors and Tour Planners to understand how the fabulous tours are created and executed, and to give them confidence to guide clients requiring detailed information about trips.

Skills

· Exceptional customer facing skills – excellent communicator, written and verbal; demonstrated ability to work across various teams and problem solve, particularly when time is short, and guests require immediate assistance.

· Outstanding organizational and time management skills, and a proven ability to efficiently balance multiple overlapping trips and efficiently lead conflicting priorities.

· Detail orientated self-starter – managing your workload and keeping to deadlines.

· Thrives in a team environment where building strong working relationships is critical to getting things done.

· Knowledge of the travel industry and/or extensive personal travel experience

· Ability to demonstrate and understand digital platforms, like FileMaker, is a plus.

· College degree required

Pay: $100,000.00 - $115,000.00 per year

Benefits:

401(k)
Health insurance
Health savings account
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

director of e commerce jobs in durham, nc

Guest Services Manager for Luxury Travel Company

Director of Security

Sales Manager

Supervisor, Accounting

Director, Risk Management

Representative, NC State Government Sales

Director, Accounting - Assistant Controller (CPA)

Call Center Manager

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