Top 852 Insurance account representative Jobs in Durham, Nc

Patient Service Representative - Inpatient/Surgery Preservice Verification
Duke Health —Durham, NC
- Full-time
- Remote
- Surgery
- Medical office experience
- Basic math
3d
Revenue Cycle Representative - Patient Accounting
UNC Health —Chapel Hill, NC
- $18.12 - $25.51 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
Insurance Coordinator
Fresenius Medical Care —Durham, NC
- Full-time
- Customer service
- Mid-level
- Clinic
Customer Service Representative I (Remote Raleigh, NC)
First Citizens Bank —Raleigh, NC
- Full-time
- Remote
- Spanish
- High school diploma or GED
- Bachelor's degree
13d
Transplant Financial Coord
UNC Health —Chapel Hill, NC
- $20.74 - $29.52 an hour
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Computer skills
9d
Account Representative - State Farm Agent Team Member
Antonio Vela - State Farm Agent —Durham, NC
- $60,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Insurance Account Representative - State Farm Agent Team Member
Karen Boone - State Farm Agent —Raleigh, NC
- $40,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Medical Receptionist
Center for Vein Restoration —Durham, NC
- $23 - $25 an hour
- Full-time
- HIPAA
- Administrative experience
- Travel
- Paid holidays
- Health insurance
Quick Apply
3d
Insurance Account Representative - State Farm Agent Team Member
Kevin Cooke - State Farm Agent —Durham, NC
- Full-time
- Spanish
- Communication skills
- Marketing
- Paid time off
- Flexible schedule
Quick Apply
Territory Sales Representative
Progressive —Durham, NC
- $90,000 - $105,000 a year
- Hybrid work
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
7d
Insurance Account Representative - State Farm Agent Team Member
Jackie Newkirk - State Farm Agent —Raleigh, NC
- $30,000 - $46,500 a year
- Full-time
- Computer literacy
- Office
- Windows
- Opportunities for advancement
Quick Apply
Quality Assurance Manager
Voltage LLC —Timberlake, NC
- Full-time
- 5 years
- Engineering
- Office
- Health savings account
- Relocation assistance
Quick Apply
Inside Sales Representative
JAR Systems LLC —Raleigh, NC
- From $60,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
Production Planner
BrightView Technologies —Durham, NC
- From $62,000 a year
- Full-time
- Background check
- Microsoft Excel
- ERP systems
- Health savings account
- Health insurance
Quick Apply
Project Manager
BrightView Technologies —Durham, NC
- From $72,000 a year
- Full-time
- Mid-level
- Presentation skills
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
Hearth and Fireplace Service Technician
Couch Oil Company of Durham, Inc. —Durham, NC
- Overtime
- Clean driving record
- Mid-level
- Driver's License
- Health savings account
- Disability insurance
Quick Apply
Executive Broker
SAG Group —Raleigh-Durham, NC
- From $125,000 a year
- Full-time
- Mid-level
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Accelerated Path to Management
New York Life Insurance Company/NYLIFE Securities, LLC. —Raleigh, NC
- $75,000 - $150,000 a year
- Full-time
- Hybrid work
- Recruiting
- Business
- Master of Business Administration
- Paid training
- Health savings account
Quick Apply
Sales Executive - Workplace Infrastructure
Draeger, Inc. —Raleigh, NC
- $90,000 a year
- Remote
- Microsoft Outlook
- Bachelor of Science
- Analysis skills
- Free parking
- Paid holidays
7d
Sunroom Sales Representative
Great Day Improvements: A Family of Brands —Durham, NC
- $100,000 - $200,000 a year
- Weekends as needed
- Basic math
- Mid-level
- High school diploma or GED
- Paid training
- Disability insurance

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Patient Service Representative - Inpatient/Surgery Preservice Verification

Duke Health -
Durham, NC

Apply Now

Job Details

Full-time
3 days ago

Qualifications

Basic math
High school diploma or GED
Grammar Experience

Full Job Description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Patient Revenue Management Organization

Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.

Duke University Health System - Patient Revenue Management Office (PRMO) seeks to hire a Patient Service Representattive who will embrace our mission of Advancing Health Together.

Work Hours: Monday - Friday 8:30 - 5:00pm

This is a remote position

Job Summary

Responsible for accurate and complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival, and inform patients of their financial liability. Arranges payment options with the patients and screens patients for government funding sources. This position has high customer service with our payors and physicians by phone and requires excellent customer service skills. This position is very similar to the Financial Care Counselor. This position completes all preliminary work. The Financial Counselor completes the work when the patient arrives.

Work Performed

Analyze insurance coverage and benefits for service to ensure timely reimbursement. Obtain all PAC and/or authorizations as appropriate. Facilitate referral to Financial Services for payment sources for uninsured patients. Determine if patient's condition is the result of an accident, performing complete research to determine the appropriate source of liability/payment. Schedules and pre-register patients, correcting as necessary all patient demographic and financial data. Resolve insurance claim rejections/denials and remedy expediently. Call patients to remind them to bring balances due, co-pays, co insurance and deductible. Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Promote and maintain excellence in customer service. Explain billing to patients according to PRMO credit and collection policies, when discussing insurance with patients. Implement appropriate collection actions and assist financially responsible persons in arranging payment. Make referral to Financial Services Representative for counseling. Determine necessity of third party sponsorship and process patients per policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship. Update the billing system to reflect the insurance status of the patient. Provides timely and effective customer service to internal customers. Assist with departmental coverage as requested. Obtain authorizations based on insurance plan contracts/guidelines, document in billing system per policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment for specific patients and benefits.

Knowledge, Skills and Abilities

Excellent communication skills, oral and written. Ability to analyze data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors. Must be able to understand and comply with policies and procedures.

Level Characteristics

N/A

Minimum Qualifications

Education

Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.

Experience

Two to five years experience working in hospital access, physician office or billing and collections or an equivalent combination of relevant education and /or experience

Degrees, Licensures, Certifications

None required

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Apply Now

Refine Your Search

insurance account representative jobs in durham, nc

Patient Service Representative - Inpatient/Surgery Preservice Verification

Revenue Cycle Representative - Patient Accounting

Insurance Coordinator

Customer Service Representative I (Remote Raleigh, NC)

Transplant Financial Coord

Account Representative - State Farm Agent Team Member

Insurance Account Representative - State Farm Agent Team Member

Medical Receptionist

Insurance Account Representative - State Farm Agent Team Member

Territory Sales Representative

Insurance Account Representative - State Farm Agent Team Member

Quality Assurance Manager

Inside Sales Representative

Production Planner

Project Manager

Hearth and Fireplace Service Technician

Executive Broker

Accelerated Path to Management

Sales Executive - Workplace Infrastructure

Sunroom Sales Representative

I want to receive the latest job alert for insurance account representative in durham, nc

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