Top 1211 Customer service team lead Jobs in Durham Nc

Scheduling/Customer Service Representative
UNC Health —Durham, NC
- $18.84 - $26.77 an hour
- Full-time
- Basic math
- High school diploma or GED
- Pediatrics
3d
Health Education and Aging Resource Team Registered Nurse Team Lead
Therapeutic Alternatives —North Carolina
- $50,000 - $55,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
Health Education and Aging Resource Team Registered Nurse Team Lead
Therapeutic Alternatives —North Carolina
- $49,000 - $54,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
Intensive In-Home Team Lead - Durham County
Youth Extensions, Inc. —Durham, NC
- $50 - $60 an hour
- Full-time
- Hybrid work
- LMFT
- Licensed Clinical Social Worker
- Mid-level
Quick Apply
19h
Health Education and Aging Resource Team Masters Level or Licensed Clinician Team Lead
Therapeutic Alternatives —North Carolina
- $43,500 - $47,000 a year
- Full-time
- Skilled nursing facility
- Nursing home
- Master's degree
Team Lead, Sterile Processing
WakeMed Health & Hospitals —Cary, NC
- Full-time
- Surgery
- Hospital
- Mid-level
10d
Lead Air Duct Cleaning (Sales + Service)
Greencleannc home services —Raleigh, NC
- $50,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- Military
- Paid training
- 401(k)
Quick Apply
Field Marketing Team Lead
Renuity —Raleigh, NC
- Full-time
- Mid-level
- Supervising experience
- Recruiting
Quick Apply
Sales Consultant (Arch Support Specialist)
The Good Feet Store —Raleigh, NC
- $60,000 - $80,000 a year
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Health savings account
- Disability insurance
Quick Apply
Bridge Inspection Team Lead
Larson Design Group —Raleigh, NC
- $65,000 - $98,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Paid training
- Employee stock ownership plan
Quick Apply
Nurse Manager, Operations (NMO) ICU
Duke Health —Durham, NC
- Full-time
- Nursing
- RN License
- BLS Certification
- Relocation assistance
LEAD PRESCHOOL TEACHER!! Join our Team at Western Boulevard Preschool!!
Western Boulevard Presbyterian Preschool —Raleigh, NC
- $900 - $945 a month
- Part-time
- School experience
- Classroom
- Mid-level
- Paid time off
- Employee discount
Quick Apply
17h
Nurse Manager, Operations (NMO) Duke Cancer Center North Durham
Duke Health —Durham, NC
- Full-time
- Nursing
- RN License
- BLS Certification
- Relocation assistance
Team Lead, Ambulatory Care RN
WakeMed Health & Hospitals —Raleigh, NC
- Full-time
- Nursing
- RN License
- Mid-level
13d
Athletics Catering Operations Client Manager
Brandwein's Bagels —Chapel Hill, NC
- $50,000 - $65,000 a year
- Weekends as needed
- Hospitality
- Mid-level
- Ability to lift 50 pounds
- Paid time off
- Employee discount
Quick Apply
Radiologic Technologist - Team Lead
WakeMed Health & Hospitals —Cary, NC
- Full-time
- Hospital
- Mid-level
- Supervising experience
- Free parking
- Dental insurance
Shift Supervisor
Neomonde Mediterranean —Durham, NC
- $15 - $18 an hour
- Part-time
- Background check
- ServSafe
- Mid-level
- Paid training
- 401(k)
Quick Apply
LPN/RN Nurse Supervisor | Evening Shift (3 PM–11 PM)
Carver Living Center —Durham, NC
- Full-time
- CPR Certification
- Skilled nursing facility
- RN License
- Health insurance
- Dental insurance
Quick Apply
4d
Car Wash Team Lead - Quality Control & Customer Experience - (Management Track)
Wash N Go Carwash —Cary, NC
- $14 - $16 an hour
- Weekends as needed
- Management
- Ability to walk for extended periods
- Mid-level
- Employee discount
- Flexible schedule
Quick Apply
1d
Team Lead, Pathology-Clinical Services
WakeMed Health & Hospitals —Cary, NC
- Full-time
- Mid-level
- High school diploma or GED
- Hospital experience
10d

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customer service team lead jobs near durham nc

Scheduling/Customer Service Representative

UNC Health -
Durham, NC

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Job Details

Full-time
$18.84 - $26.77 an hour
3 days ago

Qualifications

Basic math
High school diploma or GED

Full Job Description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
Works collaboratively to ensure accuracy and completeness of scheduled procedures. Experience with Trach & Suction preferred. Experience with Adults and Pediatrics.

Responsibilities:

1. Works collaboratively to ensure accuracy and completeness of scheduled procedures. Consistently obtains accurate demographic information and utilizes system prompts to secure all relevant scheduling information. Requests appropriate comparison films and prior medical records when necessary.
2. Accurately communicates procedure and prep information to patient and physician office staff.
3. Obtains accurate and valid physician orders for all procedures.
4. Consistently achieves productivity and customer satisfaction goals.
5. Distributes updated department schedules in a timely manner. Schedules reflect complete and accurate clinical information.
6. Maintains current clinical knowledge and skills related to diagnostic procedures and scheduling software.
7. Serves as a departmental receptionist and office assistant as needed.
8. Performs Registrations for patients to include contract registration for Managed Care patients and complete registration for Government Payors.

Other Information

Other information:
Education Requirements:

High School Diploma or GED plus one year of related experience or training required.

Licensure/Certification Requirements:

No licensure or certification required.

Professional Experience Requirements:

Prefer experience in healthcare setting with exposure to patient registration or scheduling, or insurance authorization processes. Requires exceptional customer service and organizational skills. Medical terminology desired.

Knowledge/Skills/and Abilities Requirements:

LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data or information, establish facts, and draw valid conclusions. Ability to develop independent solutions.

Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: UNC Homecare Admin

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.84 - $26.77 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite in Durham.

Work Schedule: Day Job (9:00am - 5:30pm)

Location of Job: US:NC:Durham

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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Refine Your Search

customer service team lead jobs in durham nc

Scheduling/Customer Service Representative

Health Education and Aging Resource Team Registered Nurse Team Lead

Health Education and Aging Resource Team Registered Nurse Team Lead

Intensive In-Home Team Lead - Durham County

Health Education and Aging Resource Team Masters Level or Licensed Clinician Team Lead

Team Lead, Sterile Processing

Lead Air Duct Cleaning (Sales + Service)

Field Marketing Team Lead

Sales Consultant (Arch Support Specialist)

Bridge Inspection Team Lead

Nurse Manager, Operations (NMO) ICU

LEAD PRESCHOOL TEACHER!! Join our Team at Western Boulevard Preschool!!

Nurse Manager, Operations (NMO) Duke Cancer Center North Durham

Team Lead, Ambulatory Care RN

Athletics Catering Operations Client Manager

Radiologic Technologist - Team Lead

Shift Supervisor

LPN/RN Nurse Supervisor | Evening Shift (3 PM–11 PM)

Car Wash Team Lead - Quality Control & Customer Experience - (Management Track)

Team Lead, Pathology-Clinical Services

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