Top 2362 Customer specialist Jobs in Durham Nc

Onboarding Specialist (Remote)
LeagueApps —Raleigh, NC
- $62,014 - $93,021 a year
- Remote
- Mid-level
- 2 years
- Communication skills
- Commuter assistance
- Health savings account
Quick Apply
Weekend Patient Registration Specialist / Customer Service Representative (CSR)
JMA Pediatrics - Jeffers, Mann & Artman —Raleigh, NC
- $17 - $19 an hour
- Part-time
- High school diploma or GED
- Clinic
- Criminal background check
- Profit sharing
- Disability insurance
Order Management Specialist (Customer Support)
Infosoft-inc —Raleigh-Durham, NC
- $26 - $29 an hour
- Contract
- Microsoft Excel
- Microsoft Outlook
- Research
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Customer Solutions Specialist (Second Shift)
AWeber —Raleigh, NC
- Weekends as needed
- Remote
- Mid-level
- Paid holidays
- Disability insurance
Care Manager I-Non-Waiver (Full Time, Hybrid, North Carolina Based)
Alliance Health —Morrisville, NC
- $29.54 - $38.40 an hour
- Full-time
- Hybrid work
- LMFT
- Nursing
- Microsoft Excel
- Disability insurance
- Health insurance
3d
Customer Service Agent-Raleigh
State of North Carolina - Revenue —Wake County, NC
- $39,244 - $41,206 a year
- Full-time
- Hybrid work
- Spanish
- Word processing
- Computer literacy
- Paid parental leave
- Paid holidays
4h
Travel - Cath Lab Technologist
Focus Staff —Chapel Hill, NC
- $2,545 - $2,597 a week
- Rotating shift
- Laboratory
- BLS Certification
- Mid-level
- Travel reimbursement
- Health insurance
Quick Apply
13d
Substance Abuse Counselor
Confidential —Durham, NC
- From $50,000 a year
- Full-time
- Addiction Medicine
- Mid-level
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
Radiology Technologist
WakeMed Health & Hospitals —Raleigh, NC
- Full-time
- Patient monitoring
- Inpatient
- Mid-level
Attorney - Workers' Compensation Division
Raleigh Law Firm —Raleigh, NC
- Full-time
- Writing skills
- In-person
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Cardiovascular Sonographer - CV Testing (Cary)
WakeMed Health & Hospitals —Cary, NC
- Mid-level
- Associate's degree
- Radiology
3d
CRNA-Certified Registered Nurse Anesthetist
ECAA - Anesthesia Specialists —Raleigh, NC
- Full-time
- RN License
- PALS Certification
- BLS Certification
Quick Apply
Door-to-Door Sales Representative (Appointment Setter)
Genius Water Co. —Cary, NC
- $45,000 - $150,000 a year
- Full-time
- Background check
- English
- Residential
- Paid training
- Flexible schedule
Quick Apply
4d
CAA-Certified Anesthesiologist Assistant
ECAA - Anesthesia Specialists —Raleigh, NC
- Full-time
- RN License
- PALS Certification
- BLS Certification
Quick Apply
Automotive Technician (General Service, C, B & A Levels)
AAA The Auto Club Group —Durham, NC
- $35,000 - $140,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
17h
CRNA-Certified Registered Nurse Anesthetist
ECAA - Anesthesia Specialists —Cary, NC
- Full-time
- RN License
- PALS Certification
- BLS Certification
Quick Apply
Senior Accountant
Carolina Meadows —Chapel Hill, NC
- Full-time
- Background check
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Radiologic Technologist
WakeMed Health & Hospitals —Raleigh, NC
- Full-time
- Mid-level
- Outpatient experience
- Operating room
- Free parking
- Relocation assistance
MRI Technologist-Hospital
WakeMed Health & Hospitals —Raleigh, NC
- Patient monitoring
- Hospital
- Mid-level
Security Systems Technician
E Logic —Morrisville, NC
- From $60,000 a year
- Contract
- Mid-level
Quick Apply

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Onboarding Specialist (Remote)

LeagueApps -
Raleigh, NC

Quick Apply

Job Details

$62,014 - $93,021 a year

Benefits

Work from home stipend
Commuter assistance
Health savings account
Health insurance
Dental insurance
Vision insurance
Gym membership

Qualifications

Customer records maintenance
Managing customer accounts
Customer relationship building
Client onboarding
Account maintenance
Triage
Software implementation
Zoom
Mid-level
Incident Escalation
User training (technical support)
Managing clients in a customer support role
Zendesk
Task prioritization
Customer engagement
SaaS platforms
Technical customer support solution
Experience with SaaS (as product category for technical sales engineers)
Managing projects
CRM system proficiency
Gmail
SaaS
Account management
Escalation handling
2 years
Communication skills
Pre-sales
Time management

Full Job Description

Who We Are: LeagueApps is the operating system and community for youth and local sports leaders, equipping them with the technology, tools, and professional network they need to grow, scale, and play for the future. Our platform powers thousands of clubs, tournaments, leagues, camps, and facilities, serving over 10 million participants nationwide. Backed by professional leagues, teams, and athletes as investors and partners, we're helping modernize the youth sports industry with our best-in-class SaaS platform.

We operate at the intersection of sports, technology, and community. From registration to payments to communications, our platform makes running sports seamless for organizations across the country. Beyond software, we foster a community of leaders, sharing insights on critical issues like increasing girls' participation in sports, preventing youth injuries, and understanding how technology is shaping the future of play.

Mission-driven at our core, our purpose is to create amazing sports experiences for all. To further this mission, we founded and continue to support the FundPlay Foundation, a registered 501(c)(3) nonprofit dedicated to strengthening sports-based youth development organizations. FundPlay helps bring meaningful sports opportunities to hundreds of thousands of underserved kids and communities every year.

Role Mission: The Onboarding Specialist will be the first point of contact for new LeagueApps partners, guiding them through the full activation process to ensure they find value in our platform quickly and confidently. In this role, you will manage all phases of partner onboarding—from initial kickoff calls through site implementation and platform training—across a diverse portfolio of new accounts. You will be responsible for driving strong activation rates across your book of business while maintaining an efficient and consistent approach to every partner launch. Your ability to build trust, set clear expectations, and keep onboardings on track will be the key to your success in this role.

What You'll Do:

Manage all phases of partner onboarding, launch, and activation across your assigned portfolio, including:
- Initial Kickoff Calls
- Program Setup through all year one programming
- Site Implementations
- Platform Training Sessions
Conduct 45–60 minute 1:1 training sessions with new partners, guiding them through platform setup and the full capabilities of the platform..
Maintain an active book of business of onboarding partners, managing multiple launches simultaneously with consistency and care.
Drive strong activation rates of new partner EARR sold through timely, consistent follow-up and proactive partner engagement.
Complete internal pre-kickoff preparation, including reviewing Salesforce Launch Handoffs, confirming gateway setup, and building partner-specific onboarding decks.
Perform consistent follow-up with partners every 3 business days and acknowledge all partner communications within 24 business hours.
Triage and route partner issues appropriately—escalating troubleshooting, member management, and gateway items to the Support team via warm handoffs.
Spot-check partner accounts in the LeagueApps management console and Salesforce to confirm accuracy of rates, org details, and launch status.
Maintain accurate records in Salesforce and Gainsight, keeping all launch details and session notes up to date.
Prioritize your book of business strategically, allocating time based on partner EARR, responsiveness, and estimated transacting start date.
Set clear boundaries with partners around scheduling, scope of work, and timelines to ensure efficient onboarding and protect your capacity.
Collaborate with Sales Consultants on smooth handoffs and loop in your manager when partner escalations or boundary issues arise.
Be the face of LeagueApps to new partners during their critical first weeks on the platform!
Likes—and needs—to win.

Who You Are:

2+ years of experience in a customer-facing role such as onboarding, customer success, account management, or technical support, ideally at a SaaS company.
Strong communicator with the ability to clearly explain platform concepts and processes to non-technical audiences.
Highly organized and self-motivated, with excellent time management skills and the ability to manage a high-volume workload independently.
Comfortable with ambiguity and quick to learn new tools and processes in a fast-paced environment.
A natural relationship-builder who creates trust quickly and follows through on commitments.
Detail-oriented, with a proven ability to manage multiple projects and deadlines simultaneously without letting things fall through the cracks.
Resourceful and solutions-oriented—you assess issues before escalating and find ways to assist partners efficiently.
Comfortable using tools such as Salesforce, Zendesk, Zoom, Gmail, and Gainsight (or willing to learn quickly).
Passionate about youth and professional sports and energized by the mission of bringing sports access to all kids and communities.

Compensation & Benefits:

Base Salary Band: $62,014–$93,021
Health Benefits: Medical, Dental, Vision coverage, HSA
Commuter Benefits
Home-Office Stipend
Sports Leagues subsidies for employees and their children
Cell phone and gym subsidies
Mental Health Resources; Talk Space
Social impact opportunities through our FundPlay initiative that includes events, volunteering and grant-making

LeagueApps is an equal-opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We are committed to building a diverse, inclusive, and equitable organization, and to helping youth sports organizers across the country do the same.

The duties listed are not exclusive and other duties may be assigned as needed or desired by the employer to meet business needs. The employer reserves the right to change, add to or eliminate positions as it deems appropriate. Your employment will be at-will, meaning you or LeagueApps Inc. may terminate the employment relationship at any time, with or without cause or advance notice, for any reason.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes benefits, and other opportunities at LeagueApps. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal pay parity relative to other LeagueApps employees. We expect the majority of the candidates who are offered roles at LeagueApps to fall healthily throughout the range based on these factors.

Quick Apply

Refine Your Search

customer specialist jobs in durham nc

Onboarding Specialist (Remote)

Weekend Patient Registration Specialist / Customer Service Representative (CSR)

Order Management Specialist (Customer Support)

Customer Solutions Specialist (Second Shift)

Care Manager I-Non-Waiver (Full Time, Hybrid, North Carolina Based)

Customer Service Agent-Raleigh

Travel - Cath Lab Technologist

Substance Abuse Counselor

Radiology Technologist

Attorney - Workers' Compensation Division

Cardiovascular Sonographer - CV Testing (Cary)

CRNA-Certified Registered Nurse Anesthetist

Door-to-Door Sales Representative (Appointment Setter)

CAA-Certified Anesthesiologist Assistant

Automotive Technician (General Service, C, B & A Levels)

CRNA-Certified Registered Nurse Anesthetist

Senior Accountant

Radiologic Technologist

MRI Technologist-Hospital

Security Systems Technician

I want to receive the latest job alert for customer specialist in durham nc

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