Top 266 Patient access representative Jobs in Durham Nc

Authorization and Appeals Specialist
The Palomino Group —Raleigh, NC
- From $23 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
8d
Pharmacy Technician
Actalent —Cary, NC
- $22 an hour
- Temporary
- Hybrid work
- Medical office experience
- High school diploma or GED
- Organizational skills
- Commuter assistance
- Health savings account
Quick Apply
5h
Care Access Representative
UNC Health —Chapel Hill, NC
- $18.48 - $25.89 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Clinic
- 1 year
20h
Patient Services Worker-Duke Regional Hospital
Aramark —Durham, NC
- Hospital
- Long term care
- Entry level
12d
Patient Registration Representative
WakeMed Health & Hospitals —Chapel Hill, NC
- Hospital
- High school diploma or GED
- Communication skills
13h
ED Patient Registration Representative
WakeMed Health & Hospitals —Raleigh, NC
- Customer service
- High school diploma or GED
- ER
21h
Receptionist
Rose Manor Health and Rehabilitation Center —Durham, NC
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
Patient Services Worker-Duke University Hospital
Aramark —Durham, NC
- Inpatient
- Long term care
- Entry level
1d
Administrative Representative
UNC Health —Raleigh, NC
- $17.60 - $24.29 an hour
- Temporary
- Hybrid work
- No experience needed
- Office
- High school diploma or GED
Intake Specialist
UNC Health —Chapel Hill, NC
- $18.84 - $26.77 an hour
- Part-time
- Customer service
- Mid-level
- High school diploma or GED
Patient Service Associate- Radiation Oncology
Duke Health —Durham, NC
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
6h
Health Unit Coordinator- Duke University Hospital Weekday OR
Duke Health —Durham, NC
- Full-time
- Computer literacy
- Inpatient
- High school diploma or GED
- Relocation assistance
Patient Service Representative
Piedmont Health Services —Chapel Hill, NC
- $17.66 - $23.74 an hour
- Full-time
- Microsoft Outlook
- Customer service
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Patient Service Representative
Wake Radiology UNC REX Healthcare —Raleigh, NC
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Profit sharing
- Paid holidays
Quick Apply
8d
Appointment Clerk
Lincoln Community Health Center, Inc. —Durham, NC
- Spanish
- English
- High school diploma or GED
Patient Coordinator
MedQuest Associates LLC —Durham, NC
- Full-time
- Hospitality
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Representative
Labcorp —Durham, NC
- Overtime
- Spanish
- HIPAA
- Research
- Employee stock purchase plan
- Disability insurance
2d
Patient Service Associate - Health and Fitness Center
Duke Health —Durham, NC
- Part-time
- Computer literacy
- Basic math
- High school diploma or GED
- Paid time off
7d
Administrative Associate - FP Front End Operations
UNC Health —Chapel Hill, NC
- $18.12 - $25.51 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Patient Access Specialist
McKesson —Cary, NC
- $15.93 - $26.55 an hour
- Hybrid work
- Computer literacy
- HIPAA
- Office
- Prescription drug insurance
7d

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Authorization and Appeals Specialist

The Palomino Group
Raleigh, NC

Quick Apply

Job Details

Full-time
From $23 an hour
8 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Health insurance authorizations
Appeals
Microsoft Excel
Microsoft Outlook
Overseeing health insurance pre-certification
Medicare
Commercial insurance knowledge
Phone communication
Medical insurance coverage verification
HIPAA
Administrative experience
Medicaid health insurance
ICD-10
HCPCS
Phone customer support
Case appeal in utilization management
Attention to detail
Medical billing and coding communication with insurance companies
Health information regulatory compliance
Medical insurance appeals management
Organizational skills
Medicaid
Clinical confidentiality policies
Insurance claims appeal handling
Medical terminology

Full Job Description

Overview

The Authorization & Appeals Specialist will be responsible for conducting benefit and coverage verifications, obtaining authorizations, and supporting the appeal process for medical device procedures. The position will work as part of a reimbursement support team to obtain approval for patient procedures and will mainly interact with health insurance plans, healthcare providers in the physician practice and hospital outpatient settings, and patients. This position requires outstanding knowledge of the reimbursement process associated with outpatient medical procedures, including medical devices. This position requires exceptional written and verbal communication skills with healthcare providers and payers in addition to excellent customer service phone skills. Experience working within portals regarding the digital reimbursement setting is preferred. This is a remote position; however, some training at our Raleigh, NC facility is required.

A MINIMUM OF 2-3 YEARS OF AUTHORIZATION AND APPEALS SUPPORT EXPERIENCE REQUIRED.

Responsibilities

The Authorization & Appeals Specialist is responsible for coordinating the reimbursement process for medical device procedures and will work closely with health insurance companies, healthcare providers, and patients. This position requires frequent interaction with healthcare provider teams and requires demonstration of past work success within this or similar environments. Job duties include managing all aspects of the reimbursement and access process, including benefit and coverage verification, prior authorization, and appeals.

The Authorization & Appeals Specialist must be able to:

Understand insurance company processes pertaining to gaining authorization of treatment
Verify medical insurance benefits, including the ability to obtain and process payer forms
Provide information pertaining to claims, including billing and coding assistance
Coordinate authorization for medical device procedures with payer authorization departments
Support the various levels of appeal for denied authorizations or claims
Effectively communicate with healthcare providers on case status
Appropriately answer incoming calls, faxes, and emails through our reimbursement call center
Document all interactions and calls within a case management database
Maintain HIPAA compliance at all times
Expertly translate clinical information into a form letter
Work independently or within a team setting
Provide services in a high-volume and stressful work environment

Required Skill Set

The Authorization & Appeals Specialist must have prior experience in conducting authorizations and appeals for medical procedures and must possess the relevant knowledge of these processes across all payer types, including commercial and public health insurance plans.

Required skills include:

Prior success as an authorization and appeals specialists within the healthcare arena
Outstanding customer service skills (including clarity of voice, tone, empathy, and listening skills)
High level of Professionalism
Strong critical thinking and decision-making skills
Superior written communication skills
Excellent administrative skills
Ability to adapt to different situations
Strong organizational skills
Self-motivation with excellent follow-through skills
Ability to work independently with minimal-to-moderate supervision
Adaptive and flexible to new ideas and change
Proven/demonstrated knowledge of medical reimbursement methodologies
Understanding of HIPAA and legal requirements associated with health information
Fluency in medical terminology

Minimum Qualifications and Experience

3 years of experience conducting benefit and coverage verifications with health insurance plans
2-3 years of experience in conducting authorizations for medical procedures
2-3 years of experience in conducting appeals for medical procedures
3 years of health insurance experience working with HCPCS, CPT, ICD-10 codes
Demonstrated familiarity with all payer types (Medicare, Medicaid, Commercial, etc.)
Knowledge of medical procedures, including medical devices used in the outpatient setting
Associate degree or equivalent work experience
Technical Expertise: Working knowledge of Microsoft Office (Word, Excel, Outlook)

If you thrive in a detail-oriented environment with a passion for healthcare authorization and appeals administration, we invite you to bring your skills and enthusiasm to our team!

Pay: From $23.00 per hour

Benefits:

401(k)
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Prior Authorization and Appeals: 2 years (Preferred)

Location:

Raleigh, NC 27615 (Preferred)

Work Location: Hybrid remote in Raleigh, NC 27615

Quick Apply

Refine Your Search

patient access representative jobs in durham nc

Authorization and Appeals Specialist

Pharmacy Technician

Care Access Representative

Patient Services Worker-Duke Regional Hospital

Patient Registration Representative

ED Patient Registration Representative

Receptionist

Patient Services Worker-Duke University Hospital

Administrative Representative

Intake Specialist

Patient Service Associate- Radiation Oncology

Health Unit Coordinator- Duke University Hospital Weekday OR

Patient Service Representative

Patient Service Representative

Appointment Clerk

Patient Coordinator

Customer Service Representative

Patient Service Associate - Health and Fitness Center

Administrative Associate - FP Front End Operations

Patient Access Specialist

I want to receive the latest job alert for patient access representative in durham nc

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