Top 46 Program coordinator Jobs in East Longmeadow, Ma

Program Services Coordinator
Prime Home Health and Companion Care —East Longmeadow, MA
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Program Support Coordinator
Springfield School Volunteers —Springfield, MA
- $46,500 - $48,500 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
5d
Program Coordinator 1, Medical Education
Connecticut Children's Medical Center —Hartford, CT
- Writing skills
- Mid-level
- Bachelor's degree
Program Specialist, Workforce Development - Springfield Technical Community College
Springfield Technical Community College —Springfield, MA
- $33 an hour
- Part-time
- Spanish
- Google Workspace
- Writing skills
Program and Communications Coordinator
University of Massachusetts Amherst —Amherst, MA
- Full-time
- Hybrid work
- Office
- University
- Bachelor's degree
Early College Coordinator at Duggan
Springfield Public Schools —Springfield, MA
- $29,211 - $64,012 a year
- Email
- School experience
- High school
- Mid-level
- Opportunities for advancement
4d
Program Coordinator - Somers
Corporation for Public Management —Somers, CT
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
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Assistant Program Coordinator
May Institute —Chicopee, MA
- $22 - $23 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Paid training
- 403(b) matching
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FNP Track Coordinator
Elms College —Chicopee, MA
- $37,500 a year
- Part-time
- Nursing
- Microsoft Excel
- Mid-level
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Special Programs Coordinator - Springfield Technical Community College
Springfield Technical Community College —Springfield, MA
- $65,370 - $69,557 a year
- Full-time
- Microsoft Word
- Classroom
- Microsoft Excel
3d
Site Coordinator - After School Program (First After School Care)
Master Heos Tae Kwon Do Inc —Springfield, MA
- $21 - $24 an hour
- Part-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Professional development assistance
- Opportunities for advancement
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Environmental Programs Coordinator 2026-062
City of Chicopee —Chicopee, MA
- $28.73 - $37.61 an hour
- Full-time
- Background check
- 5 years
- Sanitation
- Retirement plan
Quick Apply
Program Specialist - Rental Assistance Office
Springfield Housing Authority —Springfield, MA
- $21.58 an hour
- Full-time
- Spanish
- Office
- High school diploma or GED
Quick Apply
1d
Career Program Specialist (Admissions Representative)
Porter & Chester Institute —Chicopee, MA
- $24.00 - $27.50 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid training
Quick Apply
ECMH Programs Coordinator
COLLABORATIVE FOR EDUCATIONAL SERVICES INC —Northampton, MA
- $65,000 - $70,000 a year
- School experience
- 5 years
- Master's degree
- Flexible schedule
Early Onset Breast Cancer - Program Coordinator
Hartford Hospital —Hartford, CT
- Full-time
- Nursing
- Mid-level
- Databases
Quick Apply
Assistant or Associate Professor of Occupational Therapy/Academic Fieldwork Coordinator
Springfield College —Springfield, MA
- $88,000 - $98,000 a year
- Full-time
- Classroom
- Doctoral degree
- University
- Disability insurance
- Health insurance
GME Program Coordinator / Per Diem - Department Of Dentistry
Hartford Hospital —Hartford, CT
- Per diem
- Mid-level
- 3 years
- Children
Quick Apply
11d
GME Education Coordinator
Baystate Health —Springfield, MA
- $21.95 - $29.82 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- 403(b) matching
- Health insurance
Academic Department Coordinator - Environmental Studies
Amherst College —Amherst, MA
- $27 - $31 an hour
- Part-time
- Google Workspace
- Customer service
- ERP systems
3d

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Program Services Coordinator

Prime Home Health and Companion Care -
East Longmeadow, MA

Quick Apply

Job Details

Qualifications

Phone communication
Employee relationship building
High school diploma or GED
Video communication
Working with families
Telephone systems
Productivity software

Full Job Description

Description:

Program Services Coordinator

Position Summary

The Program Services Coordinator is responsible for coordinating client services, supporting admissions and service implementation, maintaining communication with clients, caregivers, families, referral partners, and internal team members, and helping ensure that services are delivered accurately, timely, and in accordance with agency standards. This position supports daily service coordination, documentation, schedule follow-up, client satisfaction, caregiver communication, and ongoing case management activities.

Essential Duties and Responsibilities

Coordinate client services from referral or service request through ongoing service delivery.
Assist with client admissions, onboarding, service start-up, and ongoing service coordination.
Maintain regular communication with clients, caregivers, family members, referral partners, and internal team members.
Monitor client schedules, service changes, caregiver availability, and continuity of care needs.
Assist with caregiver matching based on client needs, schedule requirements, location, and service expectations.
Track authorizations, service changes, documentation, and required follow-up items as assigned.
Respond to client, caregiver, and family concerns in a timely, professional, and solution-focused manner.
Coordinate with Scheduling Support to help resolve call-outs, open shifts, schedule changes, and coverage needs.
Maintain accurate and timely documentation in agency software and client records.
Support case management activities, including service monitoring, follow-up calls, updates, and care coordination communication.
Assist with quality assurance, client satisfaction, and caregiver retention efforts.
Participate in case reviews, staff meetings, training programs, and agency communication as requested.
Assist with orientation, onboarding, and training support for caregivers or office staff when requested.
Travel minimally, as needed, to support training, case management, client service needs, agency office coverage, community meetings, or operational support.
Maintain professional communication and positive working relationships with clients, caregivers, families, referral partners, and coworkers.
Follow agency policies, payer requirements, confidentiality standards, and documentation expectations.
Escalate service concerns, compliance concerns, or unresolved issues to leadership as appropriate.
Perform other duties as assigned.

Work Environment

This position primarily operates in an office or remote administrative environment, with occasional field-based activity as needed to support training, case management, client services, agency office coverage, or operational needs. Minimal travel may be required and will vary based on agency priorities and service needs.

Requirements:

Qualifications

High school diploma or equivalent required; associate degree or additional education in healthcare, human services, business, or related field preferred.
Minimum one (1) to two (2) years of experience in home care, healthcare, human services, customer service, scheduling, staffing, or care coordination preferred.
Strong organizational, communication, and customer service skills.
Ability to manage multiple priorities, changing schedules, interruptions, and time-sensitive requests.
Ability to work professionally with clients, caregivers, families, referral partners, and internal staff.
Strong attention to detail and ability to maintain accurate documentation.
Proficiency with Microsoft Office, email, phone systems, and agency software systems.
Valid driver's license and reliable transportation preferred, as minimal travel may be required based on agency needs.

Core Competencies Competency Description Client Service Excellence Uses a respectful, responsive, and client-centered approach to service coordination. Organization and Follow-Through Keeps service details, schedules, documentation, and follow-up items organized and current. Communication Communicates clearly and professionally with clients, caregivers, referral partners, and coworkers. Problem Solving Responds to service issues, schedule changes, and client concerns with practical solutions. Documentation Accuracy Maintains complete, timely, and accurate records in accordance with agency expectations. Team Collaboration Works cooperatively with Scheduling Support, Program Services staff, HR, Nursing, Billing, and leadership. Adaptability Responds effectively to changing client needs, staffing challenges, and operational priorities. Professionalism Represents the agency in a positive, dependable, and respectful manner. Physical Requirements

Ability to sit, stand, walk, bend, reach, drive, and use office equipment for extended periods.
Ability to communicate by phone, email, video, and in person as needed.
Ability to travel minimally to client homes, agency offices, training locations, or community settings as required by operational needs.
Ability to transport light training materials, files, or supplies up to 15 pounds.

Quick Apply

Refine Your Search

program coordinator jobs in east longmeadow, ma

Program Services Coordinator

Program Support Coordinator

Program Coordinator 1, Medical Education

Program Specialist, Workforce Development - Springfield Technical Community College

Program and Communications Coordinator

Early College Coordinator at Duggan

Program Coordinator - Somers

Assistant Program Coordinator

FNP Track Coordinator

Special Programs Coordinator - Springfield Technical Community College

Site Coordinator - After School Program (First After School Care)

Environmental Programs Coordinator 2026-062

Program Specialist - Rental Assistance Office

Career Program Specialist (Admissions Representative)

ECMH Programs Coordinator

Early Onset Breast Cancer - Program Coordinator

Assistant or Associate Professor of Occupational Therapy/Academic Fieldwork Coordinator

GME Program Coordinator / Per Diem - Department Of Dentistry

GME Education Coordinator

Academic Department Coordinator - Environmental Studies

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