Top 84 Customer support representative Jobs in East Syracuse, Ny

Customer Service Representative/Teller
Geddes Federal Savings and Loan Association —Manlius, NY
- $17 - $18 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Paid time off
- Parental leave
Quick Apply
Customer Service Representative
Carrier —East Syracuse, NY
- $31,500 - $56,500 a year
- Full-time
- Residential
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Paid jury duty
Customer Service Representative
Eaton —Syracuse, NY
- $47,000 - $69,000 a year
- Hybrid work
- Background check
- Bachelor's degree
- Fair chance
- Retirement plan
Enteral Admissions Customer Service Representative
LUX Infusion —East Syracuse, NY
- $20 - $23 an hour
- Monday to Friday
- Hybrid work
- Customer service
- HIPAA
- Mid-level
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Member Contact Center Representative I
Empower Federal Credit Union —Syracuse, NY
- $19.76 - $29.63 an hour
- Full-time
- Hybrid work
- Background check
- Word processing
- Writing skills
- Paid holidays
- Health insurance
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14d
Member Service Representative I
AmeriCU Credit Union —Syracuse, NY
- $19.84 - $24.80 an hour
- Overtime
- Office
- Organizational skills
- Entry level
- Health savings account
- AD&D insurance
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Enteral Customer Service Representative
LUX Infusion —East Syracuse, NY
- $20 - $22 an hour
- Monday to Friday
- Hybrid work
- HIPAA
- Ability to climb stairs
- Math
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Patient Service Representative
SUNY Upstate Medical University —Syracuse, NY
- $18.75 - $28.40 an hour
- Full-time
- HIPAA
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Customer Service Representative-Sales
Bluefors —Syracuse, NY
- $19.71 - $28.85 an hour
- Microsoft Outlook
- Computer literacy
- ERP systems
Technical Support Representative II (M-F 11am - 7:30pm)
Baxter —Skaneateles Falls, NY
- $52,800 - $72,600 a year
- Monday to Friday
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid parental leave
- Employee stock purchase plan
Customer Service/Dispatcher
Glass Doctor —Syracuse, NY
- $24 - $26 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
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6d
Customer Service Representative- Syracuse, NY
The IMA Group —Syracuse, NY
- $22 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Parental leave
Quick Apply
12d
Member Service Representative I (Part Time)
AmeriCU Credit Union —Liverpool, NY
- $19.84 - $24.80 an hour
- Part-time
- Office
- Organizational skills
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
Customer Support Representative
Legrand Group —Syracuse, NY
- $42,200 - $53,400 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk Agent
Holiday Inn Express East Syracuse —East Syracuse, NY
- $17.00 - $18.50 an hour
- Part-time
- Inventory management
- Computer literacy
- Hotel
- Paid training
- Health insurance
Quick Apply
2d
Store Support
Home Depot —East Syracuse, NY
- $17.00 - $18.50 an hour
- Entry level
- Time management
Client Services Representative
Simon's Agency, Inc. —Liverpool, NY
- $18 - $19 an hour
- Full-time
- Office
- Typing
- Communication skills
Quick Apply
Patient Service Representative
Crouse Medical Practice —East Syracuse, NY
- $15.50 - $20.00 an hour
- Full-time
- Hospital
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Senior Field Service Representative
Saab —De Witt, NY
- $92,200 - $115,300 a year
- Full-time
- Up to 50% travel
- Military
- Bachelor of Science
- Paid holidays
- Disability insurance
Lead Patient Service Representative
Syracuse Orthopedic Specialists —North Syracuse, NY
- $18.50 - $27.38 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Travel
Quick Apply
9d

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Customer Service Representative/Teller

Geddes Federal Savings and Loan Association
Manlius, NY

Quick Apply

Job Details

Part-time
$17 - $18 an hour

Benefits

Paid time off
Parental leave
Employee assistance program

Qualifications

Computer operation
Customer relationship building
Microsoft Outlook
Serving clients
Sales
Customer service
Computer literacy
Word embeddings
English
High school diploma or GED
Cross-selling
Customer engagement
Typing
10 key typing
Phone etiquette
Grammar Experience
Cash handling
Adobe Acrobat

Full Job Description

GEDDES FEDERAL SAVINGS AND LOAN ASSOCIATION, JOB DESCRIPTION

Job Title:Customer Service Representative/Teller

Employment Classification Non-exempt

Report To:_ Branch Manager _

Position Summary

This role will deliver superior customer service to all of the bank customers in both new accounts and all other services provided. The individual in this role will process a wide variety of banking transactions and present a positive, efficient and professional frontline atmosphere of which includes developing a diverse knowledge base in regard to the products and services offered by the Association and will be able to readily explain these products and services to our customers.

Duties include opening new accounts, cash handling, processing mortgage payments, verifying and processing changes to existing accounts, answering customer questions via phone or in person, referring customers to the appropriate bank department and resolving related account questions and concerns.

Upon successful demonstration of the assigned job duties this role will also have the opportunity to expand in their knowledge and levels of responsibility.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Actively educating and informing customers on all products and actively cross servicing all products/services.
Assisting customer(s) with account inquiries in a timely and accurate manner and performing all functions associated with account maintenance as requested including but not limited to personal and account data changes, address changes, and account closures.
Remaining knowledgeable and proficient in the account opening process for all deposit accounts including but not limited to savings, checking, money market, and cd accounts; having proficiency in identification and new account screening methods and being able to fully explain regulatory requirements on all accounts and services.
Remaining knowledgeable and proficient in Certificate of Deposit (CDs) and Individual Retirement Accounts (IRAs) including opening, renewing and closing, and accurately calculating withdrawal penalties and dividend payments as appropriate
Assisting customers with transaction requests and providing backup support to the teller line when necessary
Assisting with the reconciliation of all branch negotiables including but not limited to money orders, official/cashier’s checks, etc.
Maintaining usage proficiency on all customer -related third party systems and software including the maintenance of customer records (systems include, but are not limited to, customer check ordering, ATM/Debit card ordering and maintenance, account and identity verification, etc.)
Having excellent verbal and written communication with department supervisors, co-workers, and customers
Accurately and efficiently completing all customer or account related forms and forwarding to appropriate department for action and/or filing
Possessing complete and accurate knowledge of all products, services, policies, and procedures
Being available to travel to both branch locations for back-up as requested by management, as well as working on Saturdays when needed.
Assisting with the opening/closing of the branch office as necessary
Performs a variety of teller transactions including, but not limited to; cashing checks by verifying endorsement, receiving proper identification, and ensuring validity; receiving checking and savings deposits; processing loan and property tax payments; processing withdrawals, and completing Hold Notices
Performing other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

High school diploma or equivalent
3 or more years sales and/or other retail customer service experience
A focus on serving the customer, gaining the customers respect and trust, and always acting with the customer in mind
Analytical ability to quickly assess customer ’s financial needs and offer solutions with excellent product and cross serving skills.
The ability to type accurately; proficient in use of 10-key and other office equipment; intermediate computer skills including experience with Microsoft Office products, including but not limited to Word, Excel, and Outlook; ability to learn and use PC hardware and software
Proficient in English grammar and spelling with excellent oral and written communications
Willingness to attend training seminars and meetings outside normal working hours.
Must have a proactive and positive attitude toward customers, supervisors, co-workers, and the Association.
Notary Public Certification Preferred

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Geddes Federal Savings and Loan Association is an EEOC compliant employer.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

Employee assistance program
Paid time off
Parental leave

Work Location: In person

Quick Apply

Refine Your Search

customer support representative jobs in east syracuse, ny

Customer Service Representative/Teller

Customer Service Representative

Customer Service Representative

Enteral Admissions Customer Service Representative

Member Contact Center Representative I

Member Service Representative I

Enteral Customer Service Representative

Patient Service Representative

Customer Service Representative-Sales

Technical Support Representative II (M-F 11am - 7:30pm)

Customer Service/Dispatcher

Customer Service Representative- Syracuse, NY

Member Service Representative I (Part Time)

Customer Support Representative

Front Desk Agent

Store Support

Client Services Representative

Patient Service Representative

Senior Field Service Representative

Lead Patient Service Representative

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