Top 248 Client services manager Jobs in Easton, Md

Service Manager
PrideStaff —Oxford, MD
- $75,000 - $115,000 a year
- Weekends as needed
- Microsoft Excel
- Sales
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
4d
Management & Sales Training Program- Easton, MD
Sherwin-Williams —Easton, MD
- $55,100 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Ability to lift 50 pounds
6d
Client Service Manager
The Hinckley Company —Oxford, MD
- Microsoft Word
- Microsoft Excel
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Office Manager
Legal Aid Bureau —Easton, MD
- $50,000 - $65,000 a year
- Online Application
- Microsoft Excel
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Mental Health Therapist
C&C Advocacy and Health Services, Inc. —Maryland
- $47 - $60 an hour
- Contract
- Remote
- Adults
- Mid-level
- Master's degree
- Professional development assistance
- Flexible schedule
Quick Apply
Equipment Operator - Full or Part-time
Parish Creek Landing —Shady Side, MD
- $18 - $22 an hour
- Weekends as needed
- Heavy equipment operation
- Forklift
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Commercial Lines Account Manager
Avery W Hall Insurance Agency —Easton, MD
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Banquet Manager - $2500 Sign on Bonus
TKO EMPLOYMENT SERVICES DELAWARE LLC —Grasonville, MD
- $70,000 - $80,000 a year
- Weekends as needed
- Sanitation
- Mid-level
- Hotel
- Paid holidays
- Health insurance
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PROGRAM MANAGER- Harford County
Richcroft —Maryland
- $65,000 a year
- Weekends as needed
- Working with individuals with developmental disabilities
- Clean driving record
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Registered Nurse (RN)
Medcor Inc —Federalsburg, MD
- From $37 an hour
- Monday to Friday
- Mid-level
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
9d
Electrical Project Manager OR Senior PM
Leoforce —Henderson, MD
- $100,000 - $180,000 a year
- Construction site
- 5 years
- Engineering
- Profit sharing
- AD&D insurance
Quick Apply
Mobile Crisis Specialist
The Affiliated Sante Group —Centreville, MD
- $25 - $30 an hour
- Full-time
- Addiction Medicine
- 5 years
- HIPAA
- Wellness program
- 403(b) matching
Quick Apply
Utility Superintendent
Pessoa Construction Company —Maryland
- $80,000 - $120,000 a year
- Full-time
- CPR Certification
- Civil engineering
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Sales Closer (MD)
Freedom Fence and Deck LLC —Maryland
- $50,000 - $200,000 a year
- Temporary
- Background check
- Up to 50% travel
- Mid-level
- Mileage reimbursement
- Professional development assistance
Quick Apply
Exercise Technician
Tidewater Physical Therapy and Rehabilitation Associates, P.A. —Saint Michaels, MD
- Full-time
- Customer service
- Physical & Rehabilitation Medicine
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
LPN (PRN)
Medcor Inc —Federalsburg, MD
- $30 - $36 an hour
- PRN
- Mid-level
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
9d
Site Manager / Senior Contractor Representative
CGI Group, Inc. —Maryland
- $70,800 - $156,700 a year
- Contract
- Supervising experience
- Mentoring
- Organizational skills
- Paid parental leave
- Paid holidays
Senior Transmission Line Engineer
Leidos —Maryland
- $73,450 - $132,775 a year
- Full-time
- Hybrid work
- System design
- Office
- Continuous improvement
- Relocation assistance
- Referral program
Chef Manager
Aramark —Easton, MD
- $60,000 - $75,000 a year
- Customer service
- Sanitation
- No high school diploma
- Disability insurance
- Health insurance
Field Service Technician - Maryland
NRT Technology Corp. —Maryland
- $50,000 - $55,000 a year
- Overtime
- Mid-level
- Windows
- Ability to lift 50 pounds
- Mileage reimbursement
- Health insurance
Quick Apply
5d

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client services manager jobs near easton, md

Service Manager

PrideStaff -
Oxford, MD

Quick Apply

Job Details

Full-time
$75,000 - $115,000 a year
4 days ago

Benefits

Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Customer communication
Operational analysis
Microsoft Excel
Customer relationship building
Budgeting support
Word embeddings
Team development
Customer relationship management
Recruiting
Managing projects
Productivity software
Senior leadership

Full Job Description

Our client, a respected marine service and boatyard operation in Oxford, Maryland is seeking an experienced Service Manager to lead service operations and deliver an exceptional customer experience.

This role serves as the primary point of contact for vessel owners throughout the service process, from estimating and project planning through completion and invoicing.

The ideal candidate combines strong customer relationship skills with technical service knowledge, project coordination experience, and a commitment to quality. This position plays a critical role in driving service department growth while ensuring projects are completed safely, efficiently, and to the highest standards.

Key Responsibilities

Customer Relationship Management

Serve as the primary liaison between customers and service operations.
Develop and maintain strong relationships with existing and prospective customers.
Evaluate customer service and maintenance needs and recommend appropriate solutions.
Communicate project status, timelines, costs, and scope changes throughout the repair process.
Coordinate vessel delivery, service scheduling, and customer pickup.

Estimating & Service Sales

Prepare accurate estimates for vessel repairs, maintenance, upgrades, and related services.
Identify opportunities to expand service offerings and generate additional revenue through value-added recommendations.
Obtain customer approval for change orders, additional work, and revised project scopes.
Support business development efforts through customer outreach, industry events, and boat shows as needed.

Project & Operations Management

Create and manage detailed work orders, including labor, materials, equipment, and scheduling requirements.
Coordinate with yard supervisors and department leaders to allocate resources and meet project deadlines.
Monitor project progress to ensure timely completion and effective communication among all stakeholders.
Conduct on-site vessel inspections and assessments as required.

Quality Control

Perform final inspections and quality reviews prior to customer delivery and invoicing.
Ensure all work meets company standards for safety, workmanship, and customer satisfaction.
Resolve customer concerns promptly and professionally.

Administrative Responsibilities

Maintain accurate service records, estimates, work orders, and project documentation within the company's ERP/MRP system.
Generate service reports, invoices, and related documentation.
Track project profitability and service department performance metrics.

Qualifications

Required

3+ years of experience in a service management, service advising, project management, estimating, or customer-facing operations role ideally in a marine, boatyard, shipyard, yacht service, automotive service, heavy equipment, or similar technical service environment.
Proven experience managing customer relationships and multiple projects simultaneously.
Strong estimating, budgeting, and organizational skills.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office, including Word and Excel.
Ability to work independently, make sound decisions, and solve problems effectively.

Preferred

Experience estimating labor, materials, and project costs.
Familiarity with ERP, MRP, or service management software (MOLO experience is a plus).
Bachelor's degree in Business, Marine Operations, or a related field.

Success Measures

Customer satisfaction and retention.
Service department revenue growth and profitability.
Accurate estimating and project management.
On-time project completion.
Quality workmanship and minimal rework.

Work Environment

Combination of office and active boatyard environments.
Frequent walking throughout the yard and vessel inspection areas.
Occasional lifting, climbing, and boarding vessels may be required.
Availability for occasional evenings and weekends based on customer and operational needs.

Pay: $75,000.00 - $115,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Relocation assistance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

client services manager jobs in easton, md

Service Manager

Management & Sales Training Program- Easton, MD

Client Service Manager

Office Manager

Mental Health Therapist

Equipment Operator - Full or Part-time

Commercial Lines Account Manager

Banquet Manager - $2500 Sign on Bonus

PROGRAM MANAGER- Harford County

Registered Nurse (RN)

Electrical Project Manager OR Senior PM

Mobile Crisis Specialist

Utility Superintendent

Sales Closer (MD)

Exercise Technician

LPN (PRN)

Site Manager / Senior Contractor Representative

Senior Transmission Line Engineer

Chef Manager

Field Service Technician - Maryland

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