Top 662 Clinical supervisor Jobs in Eatontown Nj

Supervisor, Contact Center
Hackensack Meridian Health —Tinton Falls, NJ
- From $73,153.60 a year
- Full-time
- Spanish
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Clinical Faculty Supervisor
Monmouth University —West Long Branch, NJ
- $300 per student
- Part-time
- School experience
- Classroom
- Mid-level
- Employee assistance program
- 403(b)
Hospital Lab Supervisor- Generalist
Quest Diagnostics —Neptune City, NJ
- $84,040 - $151,360 a year
- Weekends as needed
- Management
- Hospital
- 5 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Supervisor, CAT Scan - Full Time
Hackensack Meridian Health —Neptune City, NJ
- $107,952 a year
- Weekends as needed
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Hybrid Mental Health Therapist
Serenium Therapy & Wellness —Eatontown, NJ
- $55,000 - $70,000 a year
- Full-time
- Bilingual
- Licensed Clinical Social Worker
- LPC
- Health insurance
- Dental insurance
Quick Apply
5d
Home Care Aide
Mango Home Health —Tinton Falls, NJ
- $16 - $18 an hour
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
- Paid training
- Mileage reimbursement
Quick Apply
Licensed Mental Health Clinician
Avatar Behavioral Health —East Brunswick, NJ
- $65,000 - $75,000 a year
- Part-time
- Background check
- LMFT
- Master of Social Work
- Flexible schedule
Quick Apply
Registered Nurse Supervisor
Preferred Care at Wall —Allenwood, NJ
- From $44.94 an hour
- Part-time
- Background check
- RN License
- BLS Certification
- Free parking
- Paid training
Quick Apply
Home Care Aide
Mango Home Health —Neptune City, NJ
- $17 - $19 an hour
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
- Paid training
- Mileage reimbursement
Quick Apply
RN / Day Shift Nursing Supervisor
Reformed Church Home —Old Bridge, NJ
- From $100,000 a year
- 8 hour shift
- Background check
- Skilled nursing facility
- RN License
Quick Apply
Registered Nurse Supervisor
Bartley Healthcare —Township of Jackson, NJ
- $44 - $46 an hour
- Part-time
- Background check
- Nursing
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
Clinical Supervisor (Per Diem)
Care Finders Total Care —Toms River, NJ
- $45 - $60 an hour
- Weekends as needed
- Spanish
- CPR Certification
- RN License
- Mileage reimbursement
- AD&D insurance
Quick Apply
RN Supervisor
Adroit Care Rehabilitation & Nursing Center —Rahway, NJ
- $95,000 - $105,000 a year
- Overnight shift
- Skilled nursing facility
- RN License
- Nursing home
- Health insurance
- Dental insurance
Quick Apply
Clinical Supervisor
Acacia Network —Brooklyn, NY
- $63,000 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Hybrid Mental Health Therapist
Serenium Therapy & Wellness —Bricktown, NJ
- $55,000 - $70,000 a year
- Full-time
- Bilingual
- Licensed Clinical Social Worker
- LPC
- Health insurance
- Dental insurance
Quick Apply
5d
Board Certified Behavior Analyst (BCBA)- Up to 50% Telehealth
Attain ABA Therapy —Toms River, NJ
- Up to $110,000 a year
- Part-time
- Hybrid work
- Mid-level
- Clinic
- Children
- Continuing education credits
- Commuter assistance
Quick Apply
11d
Home Care Speech-Language Pathologist $125,000.00 + Mileage Reimbursement + 37 Days PTO + 401K
Caring Angels Home Care —Staten Island, NY
- $125,000 a year
- Weekends as needed
- Mid-level
- Home Health
- Pediatrics
- Continuing education credits
- Mileage reimbursement
Quick Apply
Home Care Speech-Language Pathologist $125,000.00 + Optional Chauffeur + 37 Days PTO + 401K
New York Home Care —Brooklyn, NY
- $125,000 a year
- Part-time
- Mid-level
- Home Health
- Pediatrics
- Continuing education credits
- Paid holidays
Quick Apply
Supervisor Pharmacist
53 Pharmacy Inc. —Brooklyn, NY
- $65 - $75 an hour
- Full-time
- Anatomy knowledge
- Critical & Intensive Care
- Pediatrics
- Health insurance
- Dental insurance
Quick Apply
Clinical Supervisor (LCSW)
STRESS CARE OF NJ INC —Manalapan, NJ
- $90,000 - $110,000 a year
- Full-time
- Addiction Medicine
- Licensed Clinical Social Worker
- Adults
- Health insurance
- Dental insurance
Quick Apply

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Supervisor, Contact Center

Hackensack Meridian Health -
Tinton Falls, NJ

Apply Now

Job Details

Full-time
From $73,153.60 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
Retirement plan

Qualifications

Customer communication
Disciplinary action management
Hiring
Staff policy implementation
Staffing management

Full Job Description

Overview:

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Supervisor, Contact Center will be responsible for the daily supervision and coordination of the Patient Access Center, a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests. Supervises and coordinates all processes and activities in the Patient Access Center ensuring all policies and procedures are followed and is responsible for the performance of approximately 12-20 team members to meet/exceed key performance metrics for both quality and production. The supervisor will work towards effectively managing resources, schedules, staff coaching and development, and report preparation.

This position will offer a hybrid schedule. On-site work will be at both our Tinton Falls, NJ location or Edison, NJ location. Coverage and schedules will be created between 7:30 am-7:00 pm Monday through Friday, as well as Saturdays from 8:30 am-12:00 pm (on a rotating basis as needed).

Required on-site training for approximately the first 3 months of employment.

Responsibilities:

A day in the life of a Supervisor, Contact Center at Hackensack Meridian Health includes:

Supervises and coordinates all processes and activities in the Call Center ensuring all policies and procedures are followed. Responsible for the performance of a team of approximately 12-20 agents to meet/exceed key performance metrics for both quality and production.
Assists in the development of team and individual goals and delivers performance feedback.
Has ongoing visibility (onsite and/or remote) within the Patient Access Center, assisting and coaching team members to provide timely and accurate service to patients and internal customers.
Responsible for ensuring that the work environment is professional and conducive to providing opportunities for growth and development. Provides formal and informal feedback to staff members on a regular basis to reinforce positive behaviors, hold each member accountable for their work and develop their skills.
Ensures appropriate staffing relative to the volume of work. Position is also responsible for ensuring the call center agents are in adherence to their shift schedules.
Collaborates with Workforce Management to optimize staff schedules to achieve all departmental KPIs.
Follows the defined Quality Assurance program to ensure all representatives are scheduled for self-monitoring time offline and subsequent coaching sessions to close identified gaps and reinforce positive behaviors and skills identified through the monitoring process.
Holds regularly scheduled staff meetings to provide a forum for open communication and problem resolution and to ensure that goals are being met and policies and procedures are followed.
Participates in staff training, interviewing, hiring, and evaluation.
Identify opportunities for improvement in call center processes, tools, or operations and work with Call Center Director to implement.
Ensures the call center is compliant with all HIPAA regulations.
Responsible for payroll and PTO approval.
Creates a work environment that is positive and enjoyable for the team members.
Performs other job-related duties as required.
Adheres to HMH Organizational competencies and standards of behavior.

Qualifications:

Education, Knowledge, Skills and Abilities Required:

Associate degree or a minimum of 2 years of previous supervisory experience in a high volume, fast-paced, in-bound call center or customer-facing environment providing customer, member, or patient service OR a current active Patient Access Center team member with 6+ months in the role.
Excellent verbal and written and interpersonal skills to clearly and effectively communicate with physicians, patients, staff and stakeholders.
Direct supervision of a minimum ten (10) employees, included hiring decisions, developmental plans and progressive discipline.
Experience interpreting, communicating and enforcing policies and procedures.
Strong customer service skills and ability to work both independently and as part of a team.

Education, Knowledge, Skills and Abilities Preferred:

Bachelors' Degree.
Previous experience using EPIC system.
Proficiency in call center telephone systems.
Knowledge of medical terminology, hospital systems, and insurance processes
Bilingual-Spanish.
Healthcare experience as a Medical assistant or assisting patients in any capacity.
Proficiency with PeopleSoft systems.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Starting Minimum Rate: Minimum rate of $73,153.60 Annually Job Posting Disclosure: HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Apply Now

Refine Your Search

clinical supervisor jobs in eatontown nj

Supervisor, Contact Center

Clinical Faculty Supervisor

Hospital Lab Supervisor- Generalist

Supervisor, CAT Scan - Full Time

Hybrid Mental Health Therapist

Home Care Aide

Licensed Mental Health Clinician

Registered Nurse Supervisor

Home Care Aide

RN / Day Shift Nursing Supervisor

Registered Nurse Supervisor

Clinical Supervisor (Per Diem)

RN Supervisor

Clinical Supervisor

Hybrid Mental Health Therapist

Board Certified Behavior Analyst (BCBA)- Up to 50% Telehealth

Home Care Speech-Language Pathologist $125,000.00 + Mileage Reimbursement + 37 Days PTO + 401K

Home Care Speech-Language Pathologist $125,000.00 + Optional Chauffeur + 37 Days PTO + 401K

Supervisor Pharmacist

Clinical Supervisor (LCSW)

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