Invest Property Management is looking for someone amazing to work at Pinedale Apartments!
Invest Property Management is based out of Saint Paul with properties throughout the metro, Menomonie, Rush City, and Wausau. We are a small team dedicated to property investment and customer experience.
If you have experience in Property Management, amazing! If you don't, we will train if you have what it takes and are up for a challenge.
tldr: You will be showing units, turning units, painting and performing light maintenance . You will be working within our software system to follow the processes and procedures we set out. Communication is key!
Summary:
On-site management of 60 Apartments and 12 Townhomes.
Expectations:
Self-directed and self-motivated. Prioritizes and sets deadlines. Assists others in prioritizing, setting deadlines, problem solving, etc. Requires a high level of initiative and a big picture focus.
Essential Duties and Responsibilities include the following.
Other duties and projects may be assigned.
Property Operations
- Personally inspect the property daily including the common areas such as parking lots, laundry, and grounds.
- Ensure that the property has sharp curb appeal and that all model and vacant units are market ready within the guidelines established by the head office.
- Process maintenance service requests for residents. Ability to perform light maintenance and turns is required.
- Prepare detailed and accurate property reports and submit all required reports, invoices, deposits, market surveys, etc., to corporate office by the expected deadline.
Leasing/Sales/Marketing Show and lease the properties.
- Answer phone calls; greet prospective tenants, show apartments.
- Prepare market surveys of competitive properties in the area.
- Implement marketing and sales techniques that will achieve high occupancy and a favorable resident profile.
- Ensure all property signage and leasing materials are utilized effectively (may include brochures, balloons, banners, guest cards, newsletters, etc.).
Tenant Relations Actively participate in maintaining good resident and tenant relations in the community.
- Ensure courteous and timely response to all tenant requests and questions.
- Resolve complaints from residents.
- Take work orders from residents, assign to appropriate personnel or vendor and enter into management software.
- Serve as a direct contact for residents and vendors, and maintain good relationships with others in the industry.
Other Requirements:Some evenings, weekends, and holidays may be required.
Equipment Issued:
Expected to carry a company provided mobile phone.
Company provided laptop and office.
Competencies
To perform this job successfully, an individual should demonstrate the following competencies:
Technical Skills
- Analytical- Synthesizes complex or diverse information, can organize and process diverse financial and accounting information, collects and researches data, uses intuition and experience to complement data, designs work flows and procedures.
- Problem Solving- Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations, uses reason even when dealing with emotional topics.
Communications Oral Communication- Speaks clearly and persuasively in positive or negative situations, gives full attention to what others are saying without interrupting, take time to understand what is being said, and effectively expresses ideas and opinions.
- Written Communication- Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet different audiences, presents numerical data effectively, able to read and interpret written information.
- Customer Service Orientation– When dealing with internal or external customers - Manages difficult or emotional situations, responds promptly to customer needs or requests, solicits customer feedback to improve service, follow through on requests for service and assistance, and meets commitments.
- Teamwork & Collaboration- Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, supports everyone's efforts to succeed, includes when appropriate and works effectively with all other departments to accomplish company goals.
Organizational Support Respect & Diversity- Demonstrates knowledge of EEO policy, shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes a harassment-free environment, embraces differences and utilizes those differences to the company’s benefit, builds a diverse workforce.
- Ethics & Integrity- Treats people with respect, keeps commitments, inspires the trust of others, works with honesty, integrity and ethically, upholds organizational values, maintains confidentiality.
- Professionalism- Approaches others in a tactful manner, reacts well under pressure, Treats others with respect and consideration regardless of their status or position, keeps emotions under control, focuses on resolving conflict not blaming, maintains confidentiality, accepts responsibility for own actions, follows through on commitments. Represents a professional image of IRET in conduct and adherence to dress code requirements.
- Project Management– Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, manages project team activities and effectively manages multiple projects simultaneously.
- Organizational Support- Completes tasks correctly and on time, supports organization's goals and values, demonstrates accuracy and thoroughness, looks for ways to improve and promote quality outcomes.
Personal Responsibility Responsibility– Know and adhere to all federal, state, and/or local laws as well as company policies and procedures contained in the manuals, handbooks and training provided by IRET or as otherwise communicated (verbally or in writing) to employees.
- Resourcefulness– Understands how to get results, where to find answers to problems, consults a variety of resources in order to accomplish results, able to multi-task.
- Motivation & Enthusiasm- Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, positively contribute to overall work environment.
- Adaptability- Adapts to changes in the work environment. Manages competing demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events.
- Initiative- Volunteers readily, undertakes self-development activities, seeks increased responsibilities, asks for and offers help when needed.
- Dependability- Responds to management direction, takes responsibility for own actions, commits to long hours of work when necessary to reach goals, completes tasks on time or notifies appropriate person with an alternate plan.
- Judgment- Exercises discretion and independent judgment, correctly interprets and follows company policies, informs appropriate people of decisions, makes timely decisions, takes independent action and calculated risks, looks for and takes advantage of opportunities.
- Self-Directedness– Ability to work independently, to discern what needs to be accomplished and take initiative to make it happen, able to self-direct activities in order to produce highest results.
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Driving Requirements– require a Valid Driver’s License.
- Physical Demands– While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with arms and hands. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
- Work Environment– While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet.
Knowledge/Skills/Abilities Language Skills– Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
- Mathematical Skills– Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
- Reasoning Ability– Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Computer Skills– To perform the job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software. Understanding and ability to use Microsoft Office and web-based software in a professional manner is required.
Employment offers are contingent upon successful completion of a background check.
Job Types: Part-time, Full-time
Pay: $18.00 - $22.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
