Top 2019 Support specialist Jobs in Eden Prairie Mn

Real-Estate Document Processing Support Specialist
Old Republic Title —Minnetonka, MN
- $20 - $30 an hour
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- Writing skills
- Free parking
- Health savings account
14d
Card Fraud Support Specialist
SHAREPOINT CREDIT UNION —Bloomington, MN
- $25 - $28 an hour
- Full-time
- Writing skills
- Mid-level
- Office
Participant Enrollment Specialist
Mains'l —Brooklyn Park, MN
- $53,560 a year
- Full-time
- Hybrid work
- HIPAA
- Analysis skills
- Math
- Health savings account
- Health insurance
Quick Apply
Technology Support Specialist
Eastern Carver County Schools —Chanhassen, MN
- $67,679 - $73,321 a year
- Online Application
- Computer science
- Computer Science
- Mid-level
3h
Sales Support Specialist
Grain Millers —Eden Prairie, MN
- $27 - $31 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
9d
Quality Systems Specialist
Abbott Laboratories —Saint Paul, MN
- $61,300 - $122,700 a year
- Full-time
- In-person
- 1 year
- Associate's degree
- Health insurance
- Tuition reimbursement
Documentation Control Specialist
Teleflex —Maple Grove, MN
- $52,000 - $71,800 a year
- Background check
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
13d
Technical Support Specialist
Boston Scientific —Arden Hills, MN
- $51,000 - $96,900 a year
- Computer literacy
- Neurology
- Mentoring
8d
Logistics Specialist
American Carriers of Minnesota —Eden Prairie, MN
- $60,000 - $90,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
14d
Eligibility Specialist
Scott County, MN —Shakopee, MN
- $27.37 - $41.06 an hour
- Full-time
- Bilingual
- Background check
- Mid-level
7d
Customer Support Specialist II - The Toro Company
The Toro Company —Bloomington, MN
- $59,000 - $73,000 a year
- Part-time
- Hybrid work
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Licensed Professional Counselor
Headway —Minneapolis, MN
- Up to $146 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Medicaid Specialist
Confidential —Bloomington, MN
- Full-time
- Background check
- Mid-level
- In-person
Quick Apply
2h
Purchasing Specialist
VitaPros —Maple Grove, MN
- $23 - $30 an hour
- Part-time
- Hybrid work
- Mid-level
- Forklift
- Administrative experience
Quick Apply
Licensed Professional Counselor
Headway —Saint Paul, MN
- Up to $146 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Licensed Professional Counselor
Headway —Minnesota
- Up to $146 an hour
- Remote
- Private practice
- Master's degree
- Senior level
ECMO Specialist - UMMC - East Bank - .75 Night
Fairview Health Services —Minneapolis, MN
- $44.55 - $62.89 an hour
- Weekends as needed
- Nursing
- RN License
- PALS Certification
HR Specialist
Sunburst Chemicals, Inc. —Minneapolis, MN
- $60,000 - $67,000 a year
- Full-time
- Data analysis skills
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Payroll and Benefits Specialist
Goodin Company —Minneapolis, MN
- $65,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Cash Handling and Accounting Support Specialist
ABM Industries Inc. —Minneapolis, MN
- $23 - $25 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
9d

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Real-Estate Document Processing Support Specialist

Old Republic Title -
Minnetonka, MN

Apply Now

Job Details

Full-time
$20 - $30 an hour
14 days ago

Benefits

Free parking
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Email customer support
Phone communication
Video conferences (communication methods)
Client interaction via phone calls

Full Job Description

ENTERPRISE SERVICES

Job Description:

This is an internal customer support position but it is not technical support.

SUMMARY:

Provide operational assistance for Customers through analysis, training, documentation, and resolution within designated areas of expertise.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide support services using internal and external applications
Escalate issues based on business impact and service level agreement (SLA) requirements.
Thoroughly document incident activities
Have an understanding of support service concepts and be able to identify the differences among events as incident or problem.
Escalate and coordinate communication across functional groups.
Act as a point of escalation for Tier I staff.
Provide shift coverage as needed.
Monitor document submission, formatting and data entry to ensure timely and accurate recording.
Identify inefficiencies and bottlenecks in current process.
Monitoring outcomes to ensure improvements are sustained over time.
Other duties as assigned or required.

EXPERTISE:

Competent to work with minimal supervision.
Maintains awareness of appropriate escalation scenarios to ensure the most efficient resolution.
Acts as escalation point to less experienced staff.
Demonstrates effective communication skills.
Strong attention to detail and problem solving skills

EXPERIENCE:

Typically has 1-3 years of relevant work experience in a support role
Knowledge of real estate property documents is preferred but not required

TECHNICAL SKILLS:

Possesses intermediate proficiency in Microsoft Excel including, VLookup, Pivot Tables, with the capacity to manipulate data.
Proficient in Microsoft Windows and Office suite (Outlook, Word, Excel, Teams, etc.)
Proficient in navigating computers and browsers to manage digital tasks and accessing online resources
Able to follow instructions given both in writing and verbally to complete tasks accurately
Maintain detailed and technical expertise of business operations, workflow, and procedures for supported business functions.
Proficient in understanding processes and concepts to interpret and apply information effectively.
Possesses documentation skills with the ability to record processes in a clear, concise, and organized manner
Skilled in understanding workflow configurations
Ability to priortize tasks daily
Typing skills: 40-50 wpm
Ability to operate scanner, printer, fax machine, phone.
Experience with Salesforce or another CRM system is preferred but not required.

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:

Educational Requirements:

Associate's Degree or higher degree preferred but not required; relevant work experience will be considered.

Communication and Interpersonal skills:

Excellent interpersonal and customer service skills.
Ability to prioritize and handle multiple projects and prioritize effectively.
Strong attention to detail and organizational skills.
At a minimum, the ability to work an identified 8 hour shift between the hours of 7:00 a.m. to 7:00 p.m., Monday through Friday.
Consistent attendance is required, which may include attendance at after-hour company events.
Ability to accept supervision.
Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.
Must be a personable, positive, and professional representative of the company.
Ability to work overtime as requested and approved by supervisor.
Perform other duties as assigned by supervisor.

PHYSICAL/MENTAL DEMANDS:

Proactive problem solver with a strategic mindset that is capable of critical thinking.
Demonstrate a strong aptitude for quickly learning new applications and tools with training.
Ability to change tasks quickly and proficiently.
Ability to work with confidential information.
Must be flexible with a can-do attitude and can remain professional under high pressure situations.
Ability to learn tools and applications with training.
Ability to work in an office setting five days a week.
Repetitive and continual keyboard activity and interaction

Sedentary work: The majority of activity in this position involves sedentary work including sitting, standing, walking and the occasional need to lift or move objects.

#LI-KB1

The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.

Position's Pay Range:

$20.00-$30.00

Benefits may include:

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer

Apply Now

Refine Your Search

support specialist jobs in eden prairie mn

Real-Estate Document Processing Support Specialist

Card Fraud Support Specialist

Participant Enrollment Specialist

Technology Support Specialist

Sales Support Specialist

Quality Systems Specialist

Documentation Control Specialist

Technical Support Specialist

Logistics Specialist

Eligibility Specialist

Customer Support Specialist II - The Toro Company

Licensed Professional Counselor

Medicaid Specialist

Purchasing Specialist

Licensed Professional Counselor

Licensed Professional Counselor

ECMO Specialist - UMMC - East Bank - .75 Night

HR Specialist

Payroll and Benefits Specialist

Cash Handling and Accounting Support Specialist

I want to receive the latest job alert for support specialist in eden prairie mn

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